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Turn Your Broken Billing System into a Modern Monetization Platform

Fix Your Broken Billing System to Grow Recurring Revenue

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Page 1: Fix Your Broken Billing System to Grow Recurring Revenue

Turn Your Broken Billing System into a Modern Monetization Platform

Page 2: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved. 2

The New Normal: Continual Disruption

Hypercompetitive Environment

Purchasing and consumption patterns are changing

Customers are demanding more personalized offerings

Business models are moving from product to service-based Anytime, anywhere access from any device

The cloud is powering change

Page 3: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

80  

Issues that prevent you from maximizing your

recurring revenue

Unclear about customer wants and needs

Data silos give conflicting information, resulting in a fragmented customer view

Billing complaints

Revenue leakage

Inability to manage recurring revenues, opportunities, offers, and quick time-to-market

3

How Can You Tell if Your Billing System is Broken?

Page 4: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

Sell the same assets in multiple ways

Support multiple recurring revenue models

Minimize churn and grow customer lifetime value

Connect customer demand with tailored offerings

Start-ups: Forge out of the box business models

Incumbents: Gain nimbleness

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A Modern Monetization Platform Allows You to Better Convert Assets into Recurring Revenue

Page 5: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

Extensible product catalog Monetization and

pricing flexibility Transaction proration

Security compliant

Integrated

Configurable

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Litmus Test to Review the Effectiveness of a Monetization Platform

Page 6: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved. 6

Monetization Done Right Can Change the Shape of Your Sales Funnel

A Better Way to Monetize

Engage Recurring Customers

Grow Recurring Revenue Typical Sales Funnel

Opportunity

Closed

Page 7: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

Flexible business models (e.g. Uber, Roku) can disrupt established players

New value added services can be easily monetized

Competitive advantage gained through business agility and responsive monetization

Agile systems can scale

Cloud-based services offload processes so start-ups can focus on selling

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The Right Monetization Platform Helps Start-ups and Innovators

Page 8: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

Link together customer info residing in silos

Move away from slow moving legacy practices and brittle systems

Gain efficiency and scale

Smoothly run promotions

Accelerate time-to-market up to 40% by 2020

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The Right Monetization Platform Helps Established Players

Page 9: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved. 9

The Right Monetization Platform Resolves Broken Billing

• Dynamic catalog• Flexible pricing• Promotions

• Entitlements• Parent/Child• Customer history

• Agile billing• Secure payments• Dunning

• MRR/ARR• Rev rec• GL integration

Product Management

CustomerManagement

BillingManagement

FinancialManagement

Active Orchestration of Revenue Moments

Platform APIs | Connectors | SDKs | Reporting

INTEGRATIONS

Page 10: Fix Your Broken Billing System to Grow Recurring Revenue

©2015. Aria Systems Inc. All rights reserved.

Does your billing system constrain the services and

pricing you can offer? 1

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Are your competitors going to market with new offerings faster than you?

Is your view of customers fragmented?

Do your customers complain about the billing experience?

Are you unknowingly giving products away or charging the wrong amount (revenue leakage)?

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Take This Quiz to See if You Need a New Billing Solution

Page 11: Fix Your Broken Billing System to Grow Recurring Revenue

If you said “YES” to more than one

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