Comment améliorer les tests de flux transverses à vos applications métiers ?

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    14-Apr-2017

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<p>PowerPoint Presentation</p> <p>1Panaya Test CenterComment amliorer les tests de flux transverses vos applications mtiers ?</p> <p>PANAYA Panaya | An Infosys Company2Todays SpeakersSerge LazimiProduct Manager, Testing Solutions at Panaya</p> <p>Anat GrynbergMarketing Manager France at Panaya</p> <p>PANAYA Panaya | An Infosys Company</p> <p>2</p> <p>Digital transformation accelerates the need of Business and IT to continually deliver business driven changes without compromising quality. 3</p> <p>PANAYA</p> <p>PANAYA Panaya | An Infosys CompanyOrganizations are aiming to deliver business driven changes fast looking to their IT to enable change without compromising business process quality and assurance within an increasingly complex enterprise applications environment. 3</p> <p>4IT Spend on Testing Continual Growth of IT budget for QA and Testing Expected to rise to 40% of total IT spend, covering all aspects of QA and Testing, including processes, tools and resource costs.</p> <p>World Quality Report 2015-16 </p> <p>PANAYA Panaya | An Infosys CompanyOrganizations are continually spending more and more to ensure that change will not compromise the business. In fact, more than a third of IT spend is dedicated to testing and quality assurance, be it tools, resources and processes. So, how does this happen with a 92 billion dollar market dedicated to testing and quality assurance? </p> <p>4</p> <p>5</p> <p>PANAYA Panaya | An Infosys CompanyBut guess what, Quality assurance is compromised so compromised it cost Delta about 150 million dollars when its computers glitched last summer. And thats not all for some of the largest airline carriers - since the merger of United and Continental in 2010, their tacked-together IT systems have failed regularly. Bringing to mind the worldwide halt to their airline fleet in 2015.</p> <p>Financial institutions also took a hit. There was the NYSE Technical Glitch that caused a 3.5 hour outage equating to millions of dollars in business and within that very same week the Wall Street Journal crashed. And then there was the infamous failed BATS IPO, when one of the largest equities exchange markets tried to go public on its own platform to find technical glitches preventing the stock from trading.</p> <p>These are major companies suffering grandiose quality issues, proving that yes their quality assurance is compromised and it is creating critical failures at the customer, business level. </p> <p>With that in mind, how did we get here. I am confident that these companies spent the money used some of the most popular test tools on the market, yet, they still faced critical failures. Failures that were not detected during their testing process. Delta inadequate failover scenario testingNYSE inconsistent environmentsLAX - old bugs workaround relating to complex flight plansKnight recurrent bug that couldnt be found in testingBats incomplete end-to-end testingIn terms of technical testing, they applications worked well, but without end-to-end cross functional testing, these glitches could not be found</p> <p>5</p> <p>6</p> <p>PANAYAAlthough organizations strive to relieve the testing bottleneck with automation, reality proves different. </p> <p>PANAYA Panaya | An Infosys CompanyAutomation is just one aspect of testing, and continuing to invest and automate in technical testing will not yield different results. Test automation today still accounts for 20% of testing, most at the UI level- still requires developers. Bottom line test automation has not delivered on its promises6</p> <p>7Testing needs to mirror the way todays global organizations run their business processes in real time, with diverse users spread through many geographies. Paradigm Shift in Testing</p> <p>PANAYA</p> <p>PANAYA Panaya | An Infosys CompanyTesting today is very complex with many variants. IT is not just QA techies sitting in a room testing to see if the code works. Today with organizations working and servicing customers worldwide, IT needs to adapt its testing to mirror the business model in order to ensure quality at go live. </p> <p>Until now, the initial focus to improve testing is usually mostly on technical testing. This might be due to the fact that this is closer to IT, doesnt require significant involvement from the Business and it focuses on tools and less on change management.This is suitable and even effective when the goal is to test performance, security, load or regression to some extent.But what about the functional side of the testing? Since it requires more interactions between the business and the IT, is labor intensive both for knowledge gathering and for test execution, functional and business process level testing havent been the main focus of improvement so far.</p> <p>NYSE, Delta, BATS exemplify this focus. They didnt test end-to-end business processes, and experienced failure in production.We believe that to ensure business quality after go-live, it is critical for organizations to shift their testing focus and investment from traditional technical testing to include cross-functional business process testing for full end-to-end business process quality. </p> <p>7</p> <p>A New Approach to Testing</p> <p>PANAYAEnd-to-End Test ManagementBusiness Process- CentricCollaborationVisibility &amp;OptimizationQuality &amp; Compliance</p> <p>PANAYA Panaya | An Infosys CompanyTraditional tools and methodologies are heavy to install, define and maintain. Testers are not anymore only professional testers. Functional analysts and business users are now key stakeholders in the testing process. However traditional tools and methodologies were not designed this new testers and hence the challenge to use office tools to support ever complex testing processes.When using excel or similar workarounds to manage large scale testing cycles, it is very challenging to get real time visibility over the testing progress. It takes time to collect and aggregate the accurate picture and hence it is usually only done daily if everything goes fineHow can the managers know how things were tested? Should managers really rely on sign off emails and take the risk to go live? If users would have much more time to test, they would document all of their test execution to prove what they tested, how they tested it. Because of a lack of time, and also because this is not really pleasant, no thorough test evidence is created and hence a lack of visibility on test quality and accuracy.Capturing business user knowledge is a challenge: it is labor intensive and requires a lot of coordination. This would have enabled more available resources to perform testing on their behalf. But this is never the right time to do it and even tough customer finally find the time to do it prior a major event in the organization, the business process documentation becomes very fast obsoleteBusiness process testing requires multiple users, each of them with their unique knowhow and authorizations, to go through each end to end business process. Because of a lack of collaboration tools, it is hard to really know when to test and what to test at any point of time. This leads to a lot of idle time between users who need to work sequentially and hence impacts productivity.THE BOTTOM LINE IS WITH EXISTING METHODOLOGIES AND TOOLS, ORGANIZATIONs STRUGGLE TO DELIVER CONTINUOUS CHANGE AND INNOVATION WE NEED A NEW APPROACH</p> <p>8</p> <p>9What is Cross-Functional Business Process Testing</p> <p>PANAYASegregation of duty (Roles and Authorizations) &amp; Business Knowhow</p> <p>PANAYA Panaya | An Infosys CompanyAny business process that requires significant inputs from more than one business "function" is usually considered to be "cross functional". These can be functions from different business units, geographies.</p> <p>Q: are you also performing this type of testing? </p> <p>9</p> <p>PANAYAPOLL1/ 3</p> <p>PANAYA</p> <p>PANAYA Panaya | An Infosys CompanyWhat testing solution are your end users using to report their test results1 XLS2 Panaya3 HP ALM3 Jira4 Others</p> <p>10</p> <p>11</p> <p>PANAYA</p> <p>For enterprise organizations that want to introduce business innovation faster but struggle to deliver continuous change, Panaya Test Center provides an end-to-end test management platform designed for business process validation, reducing test cycles by 30%, while ensuring risk free go-live.</p> <p>PANAYA Panaya | An Infosys CompanyPanaya's approach to testing, completely transforms testing paradigms by providing an end-to-end testing platform designed for cross functional business process validation that ensures risk-free go live - imperative in a digital world where new business processes must be introduced to market faster.Unlike traditional solutions who focus on test automation for the sake of testing faster, Panaya Test center is focused on testing smarter through test accuracy and acceleration, and user augmentation resulting in 30% reduction in test cycle time.Points to mention Integrated end to end testing: includes both test management, test execution, test documentation and defect managementtraditional testing tools are generic and mostly focusing on software developmentFunctional testing as opposed to technical testing/performance/load/security testingEven though we cover all the functional test cycles, the UAT (User Acceptance Testing) use case is one of our main differentiators against other solutions</p> <p>11</p> <p>12ERP Business Process Testing ChallengesTraditional tools and methodologies are notsuited for functional analysts and business usersDesigned for generic software testing and not ERP Complicated UI designed for technical usersExcel as a workaround is not scalableLack of end-to-end business process visibilityWorkaround solutions are not built to support business process testing by multiple usersAs a result, test managers lack intuitive reporting and dash boardingInability to track testing quality and accuracyDocumentation of actual tests performed is time consumingLimited ability to capturebusiness process knowledgeHard to free up business users time to document their daily activitiesIdle time between sequential testing activitiesLack of collaboration toolsAs a result, testers dont know when to test their part of the process</p> <p>PANAYA Panaya | An Infosys Company</p> <p>When we talk to our customers about what makes testing ERP a challenge in a modern software development lifecycle they came back with the following challenges across the planning, execution &amp; management phases.Traditional tools and methodologies are heavy to install, define and maintain. Testers are not anymore only professional testers. Functional analysts and business users are now key stakeholders in the testing process. However traditional tools and methodologies were not designed this new testers and hence the challenge to use office tools to support ever complex testing processes.When using excel or similar workarounds to manage large scale testing cycles, it is very challenging to get real time visibility over the testing progress. It takes time to collect and aggregate the accurate picture and hence it is usually only done daily if everything goes fineHow can the managers know how things were tested? Should managers really rely on sign off emails and take the risk to go live? If users would have much more time to test, they would document all of their test execution to prove what they tested, how they tested it. Because of a lack of time, and also because this is not really pleasant, no thorough test evidence is created and hence a lack of visibility on test quality and accuracy.Capturing business user knowledge is a challenge: it is labor intensive and requires a lot of coordination. This would have enabled more available resources to perform testing on their behalf. But this is never the right time to do it and even tough customer finally find the time to do it prior a major event in the organization, the business process documentation becomes very fast obsoleteBusiness process testing requires multiple users, each of them with their unique knowhow and authorizations, to go through each end to end business process. Because of a lack of collaboration tools, it is hard to really know when to test and what to test at any point of time. This leads to a lot of idle time between users who need to work sequentially and hence impacts productivity.Are you facing additional challenges in Business Process testing?</p> <p>12</p> <p>13Introducing Panaya Test Center</p> <p>Available </p> <p>6 months Roadmap </p> <p>TestManagement</p> <p>Test Evidence(Capture)</p> <p>DefectManagement</p> <p>Test Execution(Acceleration)</p> <p>Reports &amp;Dashboards</p> <p>E-signaturefor Compliance</p> <p>TestBox</p> <p>Web Player </p> <p>Release Dynamix</p> <p>Requirements Traceability </p> <p>PANAYA Panaya | An Infosys CompanyIn addition to the previous slides, there are some components that you may want to talk about:Defect management: far more than traditional defect management solutions, Panaya provides out of the box functionalities to best manage defects such as: auto documentation of the defects, system wide defects (prevent the inflation of defects during large scale projects), and a great integration with the testing workflow to better control what can be tested and when.Test execution (Acceleration): we accelerate test acceleration by Automating the testing workflow (pass the baton/ automatic handover between testers)Automating the creation of test evidenceAutomation in SAP ERP test executionE-signature: enables regulated customers to sign electronically their test execution. It is not sufficient for strong FDA regulated customers using HP ALM but compared to MS Excel (often used in UAT cycles), thats a great advantage!Test box = automatic migration of the test scriptsRoadmap:Web player: will provide automation also for web applications Release dynamics: will provide scoping insights to the test campaignsRequirement traceability: will enable to import requirements, link to test cases and track traceability/coverage</p> <p>13</p> <p>14200 global enterprises trust Panaya for testing</p> <p>Panaya helped unify all of the processes and test cases in a single, reusable repository. Its not in an Excel file, its in Panaya and everyone can access these particular processes.Panaya helped us save 30% of our testing effort while improving the quality of our testing.Before Panaya, we were not only doing more testing, but also potentially the wrong testing.</p> <p>We estimate a 30% savings in total testing time thanks to Panaya Test Center.</p> <p>PANAYA Panaya | An Infosys CompanyAs of today we have over 200 global customers across leading verticals including utilities, oil and gas, retail, manufacturing and automotive who have used or are using our testing solution with great feedback on how PTC has helped to increase the quality and reduce the efforts of their testing</p> <p>Earlier we spoke about your upcoming project/business initiatives, so now I would like to take you through the use case of XXX, which covers most of the challenges you will face within this project.</p> <p>14</p> <p>PANAYAPOLL2/ 3</p> <p>PANAYA</p> <p>PANAYA Panaya | An Infosys Com...</p>

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