Case Study - Cigniti's Test Advisory Services Helps Leading Gas Distributor to Reduce Defect Flow to Production & Improve Test Coverage

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The UK-based Client operates the gas distribution network of the National Transmission System in the Wales and SW England regions of the United Kingdom. It involves connecting with new customers, maintaining and replacing pipework and associated assets, and responding to gas emergencies. They transport gas to 2.5 million consumers (7 million people) across a geography covering 1/6th of the UK.

About the Client

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CASE STUDY

Test Advisory Helps Leading Gas Distributor to Reduce Defect Flow to Production & Improve Test Coverage

CCS-UK003-1215


Key RequirementThe Client required QA support for the Business Intelligence (BI) Dashboard and Migration Projects.

Applications/Devices to TestSAP and Qlikview

Planned and estimated test efforts Setup and led test workshops with required stakeholders

Intelligently assessed the test coverage needed and defined optimal test plans Maintained and improved the program Test Management for BI and Migration projects

Created, maintained, and supported the execution of test plans, test cases, and potential support in test execution

Test coverage in weekly cycles for User Acceptance Testing (UAT) and Business Operational Acceptance Testing (BOAT)

Users availability for UAT and BOAT

Defects flow to production

Test Usability of BI Dashboard on desktop and tablets

Ensure complete test coverage for multiple sprints in same test cycle

Run parallel sprints for System Integration, UAT, and BOAT

Interact with stakeholders in multiple locations

Key Business Challenges

Types of Testing Test Management

Functional Testing

Testing Tools Qualify

Solutions ProvidedLook and feel defects were drastically reduced in UAT and BOAT by following the best practices of writing detailed Test scripts for SIT


Improved test coverage by implementing detailed test conditions for each testing phase.

Increased business users flexibility by introducing robust test cases.

Effective usage of test management tool (Qualify) for all phases of testing. Good working relation with business users and developers led to rapid defect fixes and execution of retest.

Creation of bulk test data (Quotations and Work order) prior to the start of UAT phase helps users to complete their testing on time.

Reduced defect flow to production by implementing robust testing process and checkpoints.

Key Benefits

Cigniti Technologies Limited (BSE: 534758, www.cigniti.com), Global Leaders in Independent Software Testing (IST) Services, is headquartered at Hyderabad, India. Cigniti’s 1800+ career testers are spread across US, UK, India, Australia, and Canada. Cigniti is the world’s first IST Services Company to be appraised at CMMI-SVC v1.3, Maturity Level 5, and is also ISO 9001:2008 & ISO 27001:2013 certified. Cigniti’s test offerings include Quality Engineering, Advisory & Transformation, Next Generation Testing, and Core Testing. Over the last decade, Cigniti has helped Enterprises and ISVs build quality software while improving time-to-market and reducing cost of quality. Cigniti has translated its R&D into SMART Tools™ that accelerate testing and help improve the quality of services delivered to clients. Cigniti has India's first of its kind Robotics Test Lab, a Mobile Cloud Test Lab with HP & Experitest, a Cloud-enabled Performance Test Lab, and an IoT & Smart Meter Lab. Gartner has positioned Cigniti as a Challenger in its Magic Quadrant for Application Testing Services Worldwide, 2015. Forrester cites Cigniti among the 9 services firms and systems integrators working to enable Quality at Speed. NelsonHall ranks Cigniti Technologies as a Leader in Software Testing NEAT Charts. Everest Group recognizes Cigniti as a Major Contender with a “Best in Class” rating for Buyer satisfaction in the PEAK Matrix™ for Independent Testing Services, while Forbes recognizes Cigniti as Asia’s 200 best under-billion companies. Cigniti has been awarded a place on the Crown Commercial Service latest G-Cloud 6 framework for providing Lot 4: Specialist Cloud Services that will provide public sector enterprises better access to Cigniti's expertise. Cigniti is also a recipient of the prestigious Frost and Sullivan Customer Value Leadership Award for Global Automated Software Testing Services category consecutively in 2014 and 2015. Cigniti’s CSR initiative, Project Cignificance, aims to impact 1 million+ lives through education as an enabler.

About Cigniti


Global Leaders in Independent Software Testing Services

USCigniti Inc.

433 E Las Colinas Blvd,

Suite 1300,

Irving, TX 75039

972.756.0622

IndiaCigniti Technologies Ltd.

6th Floor, ORION Block, “The V” (Ascendas)

Plot #17 Software Units Layout

Madhapur, Hyderabad-500081

040-4038 2255

040-3070 2255

AustraliaCigniti Technologies (Australia) Pty Ltd

Sydney

Level 13, 135 King Street

Sydney, NSW 2000

+61 2 8973 7579

Canberra

Tower A, Level 5, 7 London Circuit

Canberra, ACT, 2601

+61 2 6169 4145

UKCigniti Technologies (UK) Limited

9 Devonshire Square

London

EC2M 4YF

+44 (0)20 36911385

CanadaCigniti Inc

2425 Matheson Boulevard East,

7th floor, Suite 731

Mississauga, Ontario

L4W 5K4

647.951.5943

Melbourne

Level 28, 303 Collins Street

Melbourne, VIC 3000

+61 3 9678 9111

For Other [email protected]

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