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HIRING AT SCALE Patrick McKenzie (@patio11), Starfighter

BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

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Page 1: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

HIRING AT SCALEPatrick McKenzie (@patio11), Starfighter

Page 2: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Missed BoS 2014 Due To A Release Date

Page 3: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Difficulty Level: Matasano

Page 4: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Oh Wait This Spy Story Is Real

Page 5: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale
Page 6: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

$125,487

Page 7: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale
Page 8: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

a) What you pay a recruiter for one engineerb) Buys a lot of things from non-loathsome

people

$25,000

Page 9: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Hiring As A FunnelOutreachAttractAsses

sClose

Page 10: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

100 Geeks1001061

Page 11: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

General Principles Track it, track it, track it. Sustained effort from founders /

engineering management. Incorporate hiring into day-to-day life of

company. Play long ball.

Page 12: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Goal: increase number of qualified candidates who know your firm is an option

Outreach

Page 13: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Basecamp: Strong Hiring Funnel

Page 14: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Use the events which already exist in your community. If they don’t exist, create them.

Events

Page 15: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

MakeLeaps Runs “Hacker News Tokyo”

Page 16: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

How Every Dev Ends Their Talks So that was fun. Here are my slides:

http://example.com/linky-linky By the way we’re hiring.

Page 17: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

How Your Devs Should End Their Talks

Thanks! We’d love to talk to you more. If you’d like to learn more about this, we

have a lesson here: http://example.com/linky-linky or send [email protected] an email.

The thing I like most about working here is…

We’re hiring and I can jump you to the top of the queue, see me later.

Page 18: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Or, how to create the best candidates in the world for exactly your job.

Cryptopals

Page 19: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Cryptopals Overview Seven problem sets which teach cryptography,

soup to nuts. ~2 weeks of development time upfront. Graded manually. Administered over email. Grading/correspondence was 50% of one junior

FTE… for hundreds of participants. Problem set eight is “Want to work here? Let’s

talk.”

Page 20: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Chapter 1 of 7

Page 21: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Holy Difficulty Curve Batman

Page 22: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Clone Cryptopals. It Will Work! Pick an interesting part of your problem domain. Teach it to interested folks. Start accessible, work

upwards. Don’t build any software. Make it maximally easy to get started.

Don’t make it public. (Cannibalizes perceived value.) Feed interesting folks into hiring funnel.

Don’t use this for assessment!

Page 23: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

… But don’t do one. Seriously, that’s our job.

CTFs: Very Valuable!

Page 24: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

The Product As Friendcatcher

Page 25: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

“Want To Pair With Us?”

Page 26: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

In which developers guaranteed to be interested in your company line up and ask to be counted.

OSS / API

Page 27: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Goal: Increase number of qualified candidates who apply for a job

Attract

Page 28: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Send Them A Book: $25 + S&H

Page 29: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Reducing Cost Of Interaction With You “Apply for a job” is a huge mental commitment.

“Come have lunch with the team on Thursday.” is not. “Let’s grab coffee and talk shop.” is less of one.

You can upgrade any conversation into a job application. Just say “Are you interested in working together?”

Always, always, always offer “If you X / since you Xed, we dispense with a bit of the formalities.”

Page 30: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Improve Copywriting For Job Ads The job ads has one purpose. Is it:

To keep HR happy To exhaustively list what requirements

apply to the job To detail in exquisite detail your 401k

matching

Page 31: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Job Ad: Get Them To Talk To You

Page 32: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Dozens of Great Candidates, For Free

This ad has voice, intrigue, and sells the desirability of asking for more details.

Page 33: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Goal: Increase number of desirable applicants you successfully identify from applicant pool

Assess

Page 34: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

How To Read a Resume

Page 35: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Work Sample Tests

Page 36: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

How Effective Are They?

Page 37: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Developing One For Your Company Create an in-house application which

roughly represents day to day challenges Knock out a representative feature which

takes ~2 hours to implement Package in a Vagrant VM Give it to the candidate

Page 38: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Evaluating The Tests Written rubric followed slavishly

“Did the candidate unit test the $FOO case?” “Did the candidate unit test the $FOO case (failing) ?”

Capture as much granular signal as possible Test grader != hiring manager for the candidate

Forces your “internal test API” to be better Refine the test over time as you find what

outcomes predict your best actual employees.

Page 39: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Sell The Job, Even If You Don’t Give Offer

Page 40: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Goal: Increase rate at which offers convert to employees

Close

Page 41: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Quick Tips To Raise Your Hit Rate Communicate status with the spirit of Steli. Ridiculous leverage in a designed offer letter

and/or customized presentation to candidate. Have rational expectations about market rate.

Can’t afford market? Train more or expand risk profile.

Ask candidates who took other jobs what attracted them to the other position.

Page 42: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Treat All Candidates Like Peers

Page 43: BoS2015 Patrick McKenzie, (@patio11) CEO, Starfighter - Hiring at Scale

Thanks! I Like Hearing From People [email protected] I love hearing

from people in software, at any time, for any reason. You cannot waste my time.

Talk to me about hiring. I’ll probably have beta invites in ~3

weeks – feel free to email me for them.