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Align your Requirements to Corporate Strategies Using
Business Architecture
Daniel Lambert M Sc
VP ndash Business ArchitectureBenchmark Consulting USA LLC
Email dlambertbiz-architectcomPhone number
(855) 798-2042 x2010Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
IIBA Minneapolis-St Paul Professional Development Day
Sept 20 2017
1 Business Analysts amp Business Architects slide 3
2 Business Architecture Introduction slide 8
3 Business Architecture Guild slide 16
4 Business Architecture
Books slide 20
5 Why Business
Architecture Matters slide 23
6 When Is Business
Architecture Used slide 27
7 Where Is Business Architecture in an Org Chart slide 38
Presentation Overview8 Strategy Maps slide 42
9 Organization Maps slide 51
10 Value Maps slide 54
11 Capability Maps slide 59
12 Other Maps slide 63
13 Requirement amp
Process Maps slide 68
14 Software Tools slide 72
15 Guild Examples slide 75
16 Example 1 ndash Ford slide 77
17 Example 2 ndash TD Bank slide 84
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 1Business Analysts
amp Business Architects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Source Driving your BA Career - From Business Analyst to Business Architect by Craig Martin Sept 30 2014 on SlideShare Slide 17
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
The Place of Business Architects in Enterprise Design
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
With Business Architecture Business Analysts Can Broaden their Scope of Action
Comments of Duane Banks Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16 2015
Benchmark Consulting USA LLC Copyright 2017 ndashAll Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
1 Business Analysts amp Business Architects slide 3
2 Business Architecture Introduction slide 8
3 Business Architecture Guild slide 16
4 Business Architecture
Books slide 20
5 Why Business
Architecture Matters slide 23
6 When Is Business
Architecture Used slide 27
7 Where Is Business Architecture in an Org Chart slide 38
Presentation Overview8 Strategy Maps slide 42
9 Organization Maps slide 51
10 Value Maps slide 54
11 Capability Maps slide 59
12 Other Maps slide 63
13 Requirement amp
Process Maps slide 68
14 Software Tools slide 72
15 Guild Examples slide 75
16 Example 1 ndash Ford slide 77
17 Example 2 ndash TD Bank slide 84
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 1Business Analysts
amp Business Architects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Source Driving your BA Career - From Business Analyst to Business Architect by Craig Martin Sept 30 2014 on SlideShare Slide 17
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
The Place of Business Architects in Enterprise Design
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
With Business Architecture Business Analysts Can Broaden their Scope of Action
Comments of Duane Banks Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16 2015
Benchmark Consulting USA LLC Copyright 2017 ndashAll Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 1Business Analysts
amp Business Architects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Source Driving your BA Career - From Business Analyst to Business Architect by Craig Martin Sept 30 2014 on SlideShare Slide 17
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
The Place of Business Architects in Enterprise Design
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
With Business Architecture Business Analysts Can Broaden their Scope of Action
Comments of Duane Banks Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16 2015
Benchmark Consulting USA LLC Copyright 2017 ndashAll Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Source Driving your BA Career - From Business Analyst to Business Architect by Craig Martin Sept 30 2014 on SlideShare Slide 17
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
The Place of Business Architects in Enterprise Design
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
With Business Architecture Business Analysts Can Broaden their Scope of Action
Comments of Duane Banks Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16 2015
Benchmark Consulting USA LLC Copyright 2017 ndashAll Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
With Business Architecture Business Analysts Can Broaden their Scope of Action
Comments of Duane Banks Business Analyst at United regarding the article entitled Business Analysts and Business Architecture in BA Times on March 16 2015
Benchmark Consulting USA LLC Copyright 2017 ndashAll Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery amp Execution
Operations
Delivering Operating
Enterprise Design
Product amp Service Design Enterprise Architecture
Business ArchitecturePortfolio Program amp Project
Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis (no Business
Architecture)
The Place of Business Analysts with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Analysis (with
Business Architecture contribution)
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
7 Qualities of Top Business Architects amp Business Analysts
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved from this article httpsbiz-architectcom7-qualities-of-top-business-architects
Business Architects Business Analysts
Customer-Driven ()
Excel at Finding Value ()
Good Communicators ()
Not an Enterprise amp Business Architecture Model Freak ()
Know Measurement Techniques Inside Out ()
Meeting the Organizationrsquos Objectives()
Somewhat Involved in Delivery ()
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 2Business Architecture
Introduction
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 66 of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy
Sources the first 2 bullets are derived from The Strategy-to-Execution Process A Critical Component of Transient Competitive Advantage in the European Business Review on November 7 2013 and the last bullet is derived from various additional studies made by Towers Watson Harvard Business Review and McKinsey amp Co
Todayrsquos Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
bull 95 of employees in most organizations do not understand their organisationrsquos strategy
bull Only 25 to 30 of business transformation initiatives are successful over the long term
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Todayrsquos IT vs Business Disconnects
Benchmark Consulting USA LLC Copyright 2017 -All Rights Reserved
Sources httpimage-storeslidesharecdncom3b0f9b75-76aa-4898-91e9-11fddf6c4911-largejpeg
How users see IT and developers
How IT and developers see users
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business architecture is defined as ldquoA blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands
- BIZBOKreg Guide page 1
The Business Architecture Definition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Overview According to
BIZBOKreg Business Architecture
Figure 11 of the BIZBOKreg Guide on page 2Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Information
Maps
Strategy MapsStakeholders
Maps
Organization
MapsInitiative
Maps
ProductMaps
Asset Maps
Value Maps
Capability
Maps
Process Maps (BPM)
Requirement Maps
BusinessArchitecture
Business Architecture Another View
Source httpswwwlinkedincompulsealign-your-requirements-corporate-strategies-using-business-lamberttrk=pulse_spock-articlesBenchmark Consulting USA LLC
Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Stops Business Silos
Source figure in the article entitled ldquoBeware the Business Silos Fun Cartoons Plus Helpful Solutionsrdquo in Tibbr on March 9 2012
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture One of Four Enterprise Architecture Domains
Source httpswwwlinkedincompulsemake-your-cio-more-relevant-using-business-daniel-lamberttrk=mp-author-card
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 3The Business Architecture
Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
The Business Architecture Guild is a professional association which offers exclusive content to its members like the following
bull the Business Architecture Body of Knowledgereg (BIZBOKreg) Guide New Release Every 6 months
bull a certification program called Certified Business Architect (CBA)reg
bull Newsletters bull Webinars Summits etc
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Industry Specific Reference Model Committees
bull Financial Servicesbull Insurancebull Manufacturingbull Healthcarebull Transportation (soon to be published)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Primary Authorsbull Tammy Adams Chaosity LLC bull Sue Alemann Slalom Consultingbull Verna Allee ValueNet Worksbull Eric Aranow Context Consultingbull Alec Blair Alberta Health Servicesbull Ivan Blinov BMASTERbull Robert Bratulic IBMbull Amy Crockett VF Corporationbull Carol Deutschlanderbull Lloyd Dugan Business Process Managementbull Steve DuPont The Boeing Companybull Eric Shayne Elliot Digital Recognition Networkbull Karen Erwin NTT Data Americasbull Linda Finley Leadership Advantage LLCbull Russ Jackson Export Development USA LLCbull Navid Kheradmand BC Pensionbull Whynde Kuehn S2E Consulting Incbull J Bryan Lail Raytheonbull Mary Lloyd MoneyGram Internationalbull Stephen Marshall IBM Global bull Chalon Mullins Kaiser Permanentebull Neal McWhorter Strategic Value Partnersbull Judith Oja-Gillam IAG Consultingbull Chris Payne IAGbull Alain Picard Benchmark Consulting bull Alex Randell Principal Financial Group
bull Jim Rhyne Thematixbull Michael Rosen Wilton Consulting Group bull Andrew Semple CGIbull Eric Spellman Tata Consulting Services bull Daniel St George IBM bull Cheryl Timko Merck bull William Ulrich TSG INCbull Taurai Ushewokunze Vayase Consultingbull Jeffrey Wallk The Value Enablement Group
The BIZBOKreg Guide Involves Many Authors
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 4Business Architecture
Books
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture The Art and Practice of Business Transformation
bull Written by o William Ulrich o Neil McWhorter
bull Published on October 31 2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business amp Dynamic Change The Arrival of Business Architecture
bull Written by o Frank F Kowalkowskio Gil Lawareo William Ulrich o Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)bull Published on June 3 2015bull 226 pages
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 5Why Business Architecture
Matters
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
1 Business Architecture helps to focus and align corporate strategies to
all its business unitsdown and across the
entire organization
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
2 Business Architecture improves decision making by lowering risk
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
3 Business Architecture increases employee
engagement by setting proper boundaries making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
4 Business Architecture increases operational efficiency
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Why Business ArchitectureMatters
5 Business Architecture makes it possible to increase your agility in both your business and IT execution
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 6When Is Business
ArchitectureUsed
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
1 Planning and Delivering Digital Business Transformations
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
2 Upgrading or replacing legacy systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
3 Enhancing Customer Journeys
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
4 Integrating systems
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
5 Enhancing mobility for clients employees andor partners
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
6 Building Value Propositions for Customers
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
7 Merger amp acquisition
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
When Is Business Architecture Used
8 Opening or closing of a business unit or department
9 Investment Analyses
10 New product offering or service roll-out
11 Globalization12 Business capacity
outsourcing
Other reasons
13 Supply chain streamlining
14 Regulatory compliance
15 Joint-venture 16 Restructuring17 Implementing
Customer-Centric Approach
18 Divestiture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 7Where Is Business
Architecturein an Org Chart
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Other Frequent OrgChart for Business Architects
VP ndash Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
EtcEnterprise ArchitectEnterprise Architect
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Business Architect
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Frequent OrgChart for Business Architects
CIO
VP ndash Enterprise Architecture
Director ndash Business Architecture
Software Application Architects
Director ndash Business Analysts
VP ndash IT Projects
EtcDirector - Business
ProcessVP ndash Networks
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture under the COO
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Post entitled ldquoBusiness Architecture amp Industry Standards Alignmentrdquo written by William Ulrich on October 7 2016 To view the post you must be a Business Architecture Guild member
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 8Strategy Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Motivation Model
Source httpgoobizcomFrom_BMM_to_SOAhtm
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategies amp Tactics
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Model Canvas a Banking Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Value Map a Financial
Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Customer Journey Map a Financial Service Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Strategy Map Balance Scorecard
Source httpblogbizzdesigncombusiness-performance-management-balanced-scorecards-and-the-decision-model
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
SWOT Assessments
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture amp Measurements
Source httpswwwlinkedincompulseart-measurement-business-architecture-daniel-lamberttrk=pulse_spock-articles
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 9Organization Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwlinkedincompulsebusiness-architecture-merger-acquisition-context-part-daniel-lamberttrk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 10Value Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Streams Financial Services Example
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
100 47 12
Opportunities Churn Rate
2 4
Acquire Customer for a Product (Funnel) Value Stream
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Acquire Customer for a Product (Funnel) Detailed Value Stream
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Value Steam with Enabling Capabilities
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source Article entitled ldquoEnabling Innovations Using Business Architecturerdquo to be published in May 2017 in Cutter Technology Business Journal
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 11Capability Map
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capability Map (Level 1)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Tier-2 Customer Facing Capabilities (level 1 amp 2)
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Source httpswwwslidesharenetDanielLambert4from-business-strategies-to-it-execution-using-business-architecture-in-financial-institutions
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 12Other Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Company ABrsquos Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
CapabilityInformation Concept Cross Mapping
IRIS Business Architect Copyright 2017 ndash All Rights ReservedSource httpwwwslidesharenetDanielLambert4from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Asset Map amp Linkage to Other Maps
List of Assets aligned to TOGAF
List of Business Architecture Map aligned to BIZBOK
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirement Map aligned to BABOK
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 13Requirement amp Process Maps
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Avoiding Confusion in User Stories with Business Architecture
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Capabilities Stakeholders Value
The User Story of the Requirement ldquoA-198rdquoThe Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3) involving decisions(P1) from a Loan Administrator (S3) a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)raquo
bull Agreement Structuring(level 3) (C1)
bull Agreement Terms Management (level 4) (C2)
bull Loan Officer (S1)bull Personal Client (S2)bull Loan Administrator (S3)bull Loan Manager (S4)bull Contract Manager (S5)
bull Set the terms of the agreement (value item) (V1)
bull Reduce the monthly minimal payment (value item (V2)
bull Acquire a Loan (value stream) (V3)
bull Approve a Loan (value stage) (V4)
Information
bull Terms of loan (I1)bull Loan Agreement (I2)bull Monthly Minimal Payment
of Loan (I3)
Process
bull Process B-231 ndash Change Terms of a Loan (P1)
Source httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Requirements Mapped to Capabilities
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Source Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Processes Mapped to Value Stages
IRIS Business Architect Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 14Business Architecture
Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Enterprise Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Mostly good enterprise
architecture tools with difficult to use
Business Architecture
modulesSource httpwwwslidesharenetDanielLambert4from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Business Architecture Software Tools
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Only IRIS Business Architect is aligned to TOGAF BIZBOK BPMN and BABOK
Others allow mostly capability and
project mapping Not much elseSource httpwwwslidesharenetDanielLambert4from-
retail-business-strategies-to-it-execution-using-business-architecture
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 15Examples from the
Business Architecture Guild
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Examples from the Business Architecture Guild
Source httpwwwbusinessarchitectureguildorgpage=002
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 16Example 1
Business ArchitectureFord
Source httpcymcdncomsiteswwwbusinessarchitectureguildorgresourcecollection0C09C473-059E-498D-906F-E98CE494AB00basig-13-06-11pdf
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Section 17Example 2
Using Business Architecture to Facilitate a North American Business
Model at the TD Bank
TD Bank
Source httpwwwslidesharenetDanielLambert4using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved
Thanks
Daniel LambertEmail dlambertbiz-architectcom
Phone number (855) 798-2042 x2010
Benchmark Consulting USA LLC Copyright 2017 ndash All Rights Reserved