Top 5 Scariest Social Media Moments

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Top 5 Scariest Social Media Moments

99% of the time, being a Community Manager is awesome. But, in the spirit of Halloween, we wanted to shed some light on the other 1%.

These 5 social media mishaps are both cringe-worthy and terrifying.

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No. 1: The Terrifying Typo

Don’t freak out, we’ve all been there. Hopefully your typo wasn’t this bad, but even if you’ve royally screwed up… We’re all human. Own up to it, correct it and move on.

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No. 2: Very, Very, Very Angry Customers

Although, it’s very unlikely that someone will spend money to bad mouth your brand, angry customers are terrifying! Mend the situation quickly and put out the fire before it gets nasty.

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No. 3: Sharing the Wrong Link

Bit.ly gets a little crazy, your inbox floods with emails from your coworkers, you go to double-check, and then… sheer terror sets in. Next time, take notes from Lonely Planet and quickly right your wrong!

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No. 4: Tweeting from the Wrong Account

We’re going to assume that “confiscating the keys” = you’re fired. Before you tweet, be absolutely positive you’re on your personal account. If this happens to your brand, channel Red Cross’ great crisis management.

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No. 5: Bearing the Brunt of Backlash

Community Managers are on the front lines. When something goes wrong, you’re going to hear about it. Nothing is scarier than when your brand screws up and you log into Facebook and see this…

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