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MARKETING THROUGH SOCIAL MEDIA & MORE Presenter: Diana Silveira SWFLN August 13, 2015

SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

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Page 1: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

MARKETING THROUGH SOCIAL

MEDIA & MOREPresenter: Diana Silveira

SWFLNAugust 13, 2015

Page 2: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

create effective flyers press releasesemail marketingsocial mediaputting it all together

Image

Agenda:

Page 3: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What is your advertising plan?

Page 4: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

FLYERS

Page 5: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Advertising Where will you advertise?

Who is your target?

How will you advertise?

When will you advertise?

Page 6: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Creating the Advertising• Title

• Time

• Location

• 1 sentence at most description

• How to get more information

• Visual

• Template or Not to Template

http://bit.ly/1qWtu1M

Page 7: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Activity: Creating Flyers in PowerPoint

Page 8: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media
Page 9: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Free Image Sources• Pixabay

• morguefile.com

• splitshire.com

• magdeleine.co/browse

• jeshoots.com

• unsplash.com

Full list of free image sources & editors: https://blog.growth.supply/300-awesome-free-things-e07b3cd5fd5b; image by Unsplash

Page 10: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Source & More font stuff: https://goo.gl/iozQv5

Page 11: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Finding the Right Font• Font Squirrel

• DaFont

• FontPark

Page 12: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Picking Colors

• Adobe Color (App & Website)

• Colorzilla

• Paletton

Page 14: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Adding Transparency to Text Boxes

Page 15: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media
Page 16: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

PRESS RELEASES

Page 17: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Before you start? Where will you advertise?

Who is your target?

How will you advertise?

When will you advertise?

Page 18: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Anatomy of a Press Release

• Heading

• Subheading

• Dateline

• Contact Information (Phone, Email, Name, Social Media)

• Details

• High Quality Picture

Essential Reading – PR NEWSWIRE PR NEWSWIRE BOOTCAMP

Page 19: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic from Vertical Response

Page 20: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

ACTIVITYWrite a Press Release for an upcoming event @ your library

Page 21: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Distribution• Local Newspapers

• Blogs

• Free Newspapers

• Local Media Outlets

• Social Media

• Social Media Influencers

Page 22: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

EMAIL MARKETING

Page 23: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Why email?

Full Infographic: https://goo.gl/VB2gp1

Page 25: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic from Constant Contact

Page 26: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Collecting Email• Programs – Have sign up

• Webpage Plug-in

• Option on Library Card Applications

Image https://goo.gl/KJIy1k

How else can you collect email

addresses?

Page 27: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Tour of MailChimp

Page 28: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Announce New & Use Pictures

Email Newsletters

New Blogs

Library Events & News

Welcome Emails

Tips & Tricks

The Value of our Library

Testimonials

SurveysWhat else?

Subject Ideas

Page 29: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Tips for Success

• Clear Call to Action

• Create Urgency

• KIS – Simple &Short

• Make the subject line count

• Contact Information & Links

• Use Pictures

Source Vertical ResponseMore tips @Make Email PopPicture: Pixabay

Page 30: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

SOCIAL MEDIA

Page 31: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Why Social media?

Picture Pixabay

Page 32: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Why do people connect with libraries?

Image Pixabay

Page 33: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

SOCIAL MEDIA & DEMOGRAPHICS

Page 35: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographics: Adweek; Pew Research

Facts & Figures

18-24

25-34

35-4

4

55-64

45-54

Page 36: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Know your own Users

Page 37: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Top Tips for Facebook

• Posting an article- give your reasoning

• “Casual images that show partial body shots like hands and feet are associated with higher Facebook likes.” (SocialExaminer)

• Pictures & Video are king

• Reply to comments

Page 38: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What are your Facebook Tips?

Image

Page 41: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographics: Adweek; Pew Research

Facts & Figures

18-24

25-34

35-44

55-64

45-54

Page 42: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Top Tips for Instagram

• Add Contrast & Warmth

• Focus on Faces

• Hashtags!!! Use up to 5.

• Post ONCE daily

• Interact with others: It’s a community

Source: MakeUseOfInstagram

Page 43: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What are your Instagram Tips?

Image

Page 45: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographics: Adweek; Pew Research

18-24

25-34

35-4

4

Facts & Figures

Pinterest.com

Page 46: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Top Tips for Pinterest• Follow people in the community & others

of interest

• Complete your profile so people can find you

• Multiple boards on multiple topics

• Add descriptions (Keywords) to pins so they are searchable

• Add PinIt buttons on your website

• Verify pins before you repin (no dead links or SPAM)

• Shared Boards with groups in your library

• How-To Boards

Page 49: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographics: Adweek; Pew Research

Facts & Figures

18-24

25-3435-44

55-64

45-54

Page 50: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Top Tips For Twitter• Follow Back

• Link back to your website

• @/# - use them

• Consistency

• Twitter is a conversation – reply timely

• Find your voice: Give your brand personality

• Live Tweet events

• Its ok to repost….just change it up a bit

• Thanks followers for sharing content & following

Page 52: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Image: FrontMan MarketingMore tips SocialMedia Week

#thiswoudnotbeagoodhashtag

#befun with

hashtags

#search hashtags

#hashtags

make easy

contests

#jointheconversation your users are already having

#spam =

irrelevant

hashtags

Page 53: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media
Page 54: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Other social medias

Infographic: SproutSocial)

Page 55: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Overall Tips

• Consistent

• Post Regularly

• Be Available…Reply, Like

• Take time & post good stuff

Image Cristina012 Deviant ArtMore Tips -- PopSugar

Page 56: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

CONTENT CURATION

Page 57: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Image from http://www.steblog.net/

Page 58: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What is content

curation?

Image from Pixabay

Page 59: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

20% - Library Promotion

Page 60: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Collecting Content

o Pinteresto Flipboard/Feedlyo Scoop.ito Paper.lio Reading Room (great FB

follow)o Buzzfeed (QUIZZES!)o Flavorwire (LISTS)o Bookriot.como http://www.thisiscolossal.com

/

Page 61: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Creating your Own Repository

• Evernote

• Pocket

• Delicious

Page 62: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Collecting via Twitter

• Connect with Buffer, Pocket

• Create Twitter Lists (or follow someone else’s)

Page 63: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

infographicso dailyinfographic.com

o Pinterest

o Coolinfographics.com

Full infographic: http://goo.gl/oQbYdo

Page 64: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What are your content curation sources?

Page 65: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

CREATING CONTENT

Page 66: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Canvas.com• Create meme’s and other

visuals easily

• Thousands of stock images

• Con: Ugly grid lines/watermark unless you pay $1.00

Page 67: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Recitethis.com• Templates for quotes etc

Need inspiration: http://americanbookreview.org/100bestlines.asp

Page 68: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Befunky.com• Powerful photo editor

• Lots of filters/overlays/etc

• Collage maker

• Most Free

Page 69: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Tagul.com• Import or C/P words from any

source

• Select Image, color, fonts

• Share or download

Page 70: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

https://placeit.net Great way to bring focus to

resources @ the library

Page 71: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographics

• Infographic: http://www.easel.ly/viewEasel/342930

Create your own:

• Easel.ly

• infogr.am

• http://piktochart.com/

Page 72: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Creating Video

• Vine

• Instagram

• Lensoo Create

• Sketchbook Express

Page 74: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What do you use to create

content?

Page 75: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

MAKING A POST GO FURTHER

Page 76: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Taking a post furthero Tagging

o Generating comments and shares

o Cross-Promote with other pages

o Shorter posts

o Posts with emoticons get 33% more comments, they also get shared 33% more often.

Sources: http://goo.gl/AI8xTY

Page 77: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Who can you cross promote with?• departments on college

campuses

• Chambers

• Nonprofits

• Other libraries

• Anyone who follows you

Page 78: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Boosting posts?

• Did you know?• Your average Facebook post is only seen by 6-12% of your followers (source)

Page 79: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Activity

• How do we make this post more viral?

Page 80: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What Works?

• Did you know?• Posts with visuals receive 94% more page visits and engagement than those without.

Page 81: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Better?

Raise the Roof FundraiserTuesday, 7pm

Hamburger Mary’s

Page 82: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What is most successful with

your users?

Page 83: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic FastCompany

Page 84: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

WHEN SHOULD YOU BE POSTING?

Page 85: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic at QuickSproutAdditional Info FastCompany

Page 86: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic at QuickSproutAdditional Info FastCompany

Page 87: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Infographic at QuickSproutAdditional Info FastCompany

Page 88: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

PUTTING IT ALL TOGETHER

Page 89: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

CREATING @PLAN & SCHEDULING

Page 90: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Creating a teamSocial media shouldn’t be solo

Image Pixabay

Page 91: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

SCHEDULE

Page 92: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Schedule should include:

• Promotional Posts

• Curated Content

• Pictures/Video

• Who, When, and Where

• Hashtags

• Manage schedule in calendar or shared doc

• Reposts (sample schedule from Buffer) Templates and ideas:

http://goo.gl/BULFdphttps://goo.gl/zjeVaVhttp://goo.gl/2HLCMZ

Page 93: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Hootsuite

• Up to 3 accounts free

• Schedule Posts

• Autopost from RSS Feeds

Page 94: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

ACTIVITYCreate a sample week schedule for your library

Page 95: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Buffer

Page 96: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Helpful Tool: IFTTT

• Create Recipes & Automate

Page 97: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Adding followers

• Promote your social media everywhere

• Invite Users

• Add events – exclusive pictures

• Tagging & Hashtags

• Consider Contests &/or games

• Good Content that people share

What are your tips for adding

followers?

Page 98: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

What are your tips?

Image Flickr

Page 99: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

EVALUATION

Page 100: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Questions to ask yourself?

• What are my objectives?

• How will I measure success?

• What is success?

Page 101: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Questions & Discussion

Page 102: SWFLN Presentation: Public Relations and Marketing for Libraries... especially with social media

Contact Info:

Diana SilveiraSlideshare.net/dee987

Novare Library [email protected]