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Social Media & Radio: A Case Study Spring 2014 Demet Akat | @DemetAkat Becca Liss | @BeccaGLiss #OldRadioNewMedia

Social Media & Radio: A Case Study

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A case study of a Turkish Radio Station (TRT) examining the relationship between social media and radio. Employee interviews were conducted and four themes were identified: Interaction, Audience Contribution, Visuals, & Station Promotions.

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Page 1: Social Media & Radio: A Case Study

Social Media & Radio: A Case Study Spring 2014

Demet Akat | @DemetAkat Becca Liss | @BeccaGLiss

#OldRadioNewMedia

Page 2: Social Media & Radio: A Case Study

Introduction: The Project

  Impact of social media on radio broadcasting:   Background & Theory

  Research Questions

  Case Study – TRT (Turkish Radio & Television) FM

  Future Implications

  Conclusions

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 3: Social Media & Radio: A Case Study

Introduction: The Importance

  Looking at media studies as a whole, radio is highly under-researched

  “Radio was a neglected medium, invisible, the Cinderella of communication studies and a wall flower at the media studies ball” (Lacey, 2008)

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 4: Social Media & Radio: A Case Study

Background: The Theory

  Uses & Gratifications

  “People were using the Internet and traditional media (i.e., television, newspapers, and radio) for the same reasons: social interaction, surveillance; and relaxation” (Johnson, 2012)

  “People use the media to satisfy certain needs, such as to pass time, cure boredom, find excitement, social interaction, as well as to survey the environment” (Rosales, 2013)

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 5: Social Media & Radio: A Case Study

Introduction: The Questions

  How does social media contribute to the interaction between listeners and radio broadcast?

  Does social media have an impact on radio popularity?

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 6: Social Media & Radio: A Case Study

Background: The Case Study   This was the first radio

station in Turkey to broadcast through FM transmitters

  TRT FM is the most accessible radio station across Turkey

  Radyo 2 (TRT FM) is the main channel for popular music among TRT Radio Stations

#OldRadioNewMedia @DemetAkat @BeccaGLiss

@TRTFM

Page 7: Social Media & Radio: A Case Study

Background: The Case Study

#OldRadioNewMedia @DemetAkat @BeccaGLiss

@TRTFM

Page 8: Social Media & Radio: A Case Study

Case Study

  Interviewees (1-4)

  Overall themes they talked about

  Memorable quotes

#OldRadioNewMedia @DemetAkat @BeccaGLiss

@TRTFM

Page 9: Social Media & Radio: A Case Study

Interviewees

@tulaytuzun

Tulay Kankalp Tuzun on Facebook

TRT Anchor (1998 – Present)

Fine arts, music, politics, entertainment, etc.

BA in Business administration

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 10: Social Media & Radio: A Case Study

Interviewees

@suhauner

Suha Uner on Facebook

TRT Anchor (1989 – Present)

Covers a variety of topics on shows

Degree in French Literature

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 11: Social Media & Radio: A Case Study

Interviewees

[email protected]

Cem Temel

TRT Producer (1998 – Present)

Runs daily news show

Pursuing Ph. D. on Republican History of Turkey

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 12: Social Media & Radio: A Case Study

Interviewees

@okyanus1011

Deniz Sezer

Vice-Producer at TRT

Live & Taped shows (focus on entertainment)

Degree in Accounting

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 13: Social Media & Radio: A Case Study

Main Themes

  Interaction

  Audience Contribution

  Visuals

  Station Promotions

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 14: Social Media & Radio: A Case Study

Theme 1: Interaction

  Social Media makes the audience interaction easier.

  Listeners feel more connected when there is more interaction.

“The listener has a warmer relationship with the radio through the social media. The radio show takes a different form with the help of the instant messages. Sharing different opinions,… getting instant responses from the host for a request or a critique, being able to interact with the host directly; all these are benefits of the audience of a radio show that uses the social media platforms.” Tulay Tuzun

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 15: Social Media & Radio: A Case Study

Theme 1: Interaction

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 16: Social Media & Radio: A Case Study

Theme 2: Audience Contribution

  SM makes listeners more active in the content curating process.

  Through SM, it is easier to get feedback quickly from the listeners.

“..social media platforms are helpful to a better understanding of the listeners’ expectations. We are making some changes in the content according to those expectations, when it is possible.” Cem Temel

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 17: Social Media & Radio: A Case Study

Theme 2: Audience Contribution

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http://audience411.com/wp-content/uploads/2013/04/AudienceInteraction1.png

Page 18: Social Media & Radio: A Case Study

Theme 3: Visuals

  SM makes Radio visible through sharing visual content.

“Social Media gave us the opportunity to make our studios visible for our listeners through pictures we post on Facebook or Twitter.” Deniz Sezer

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 19: Social Media & Radio: A Case Study

Theme 4: Station Promotions

  SM is a great opportunity for introducing the coming shows on their radio station.

“In these social platforms, we introduce our future guests and the content of the shows and sometimes inform listeners about the whole TRT corporation. “ Tulay Tuzun

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Page 20: Social Media & Radio: A Case Study

TRT

  Streaming Application

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@TRTFM

Page 21: Social Media & Radio: A Case Study

What’s Next?

  Comparative studies among additional radio stations regarding social media use and popularity

  Utilizing additional social media platforms to interact with listeners

  More academic focus on the relationship between social media and radio

#OldRadioNewMedia @DemetAkat @BeccaGLiss

Page 22: Social Media & Radio: A Case Study

TRT & Literature

  How Radio is utilizing social media:   Twitter – sharing breaking news & contest alerts

  Facebook – promotions, programs, events, sample music & photos of artists

  Mobile Apps – live listening/streaming; on demand

#OldRadioNewMedia

(Rosales, 2013)

@DemetAkat @BeccaGLiss

Page 23: Social Media & Radio: A Case Study

Conclusions

  Four Themes

  More to explore

  Turkey & Social Media

#OldRadioNewMedia @DemetAkat @BeccaGLiss