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Social Media for Everyone: How to Use New Tools in Innovative Ways Cheryl Yanek @cherylkathleen Director, Librarian Catalyst http://www.slideshare.net/cherylyanek © Catalyst 2014 1

Social Media for EVERYONE! How to Use New Tools in Innovative Ways

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Social Media can be confusing....but it's 100% awesome when you are using all the new platforms at the right time. Here are some of the latest channels and apps, how you can use them, and be more effective in your social media strategy!

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Page 1: Social Media for EVERYONE! How to Use New Tools in Innovative Ways

Social Media for Everyone: How to Use New Tools in Innovative Ways

Cheryl Yanek@cherylkathleenDirector, LibrarianCatalysthttp://www.slideshare.net/cherylyanek

© Catalyst 2014 1

Page 2: Social Media for EVERYONE! How to Use New Tools in Innovative Ways

© Catalyst 2014 2

Multiple platforms ensure you are heard if one platform disappears.

Think of social media as a filter.

Strategically explore to expand reach to new and different audiences.

You have a new audience on social media – a broader audience, more generations…it really could be THE WHOLE WORLD!

Why?

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Connecting with internet subcultures.

People are multi-faceted, complex, flexible – that’s why we must go to wherever they are on social media.

Create more meaningful relationships w your audience.

Be “the baker down the street.”

How?

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Look before you leap.

Speed pays.

Educate others.

Be unique.

Create community.

Step by Step

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Be loud, be bold

Plan to fail.

Pick a side. Stick with it.

Short & sweet

Celebrate your biggest supporters

Share your biggest news on social media first

Say It Loud!

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Be authentic and realistic about what to say.

Learn where you can grow.

Respect (the often grassroots) community.

Speak the language. Corporate jargon does not work.

Make it personal.

Provide value.

Louder!

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SnapchatRedditTumblr

InstagramPinterest

VineFourSquareGoogle +

Google Hangoutswww.forgot.com

Specific Tools

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Snapchat

Sources: http://mashable.com/2013/01/02/snapchat-marketers/ ; http://mashable.com/2013/12/05/snapchat-brands/ ; http://www.socialmediaexaminer.com/snapchat-for-business/ ; http://socialmediatoday.com/amy-birch/1402306/how-use-snapchat-part-your-marketing-strategy ; http://www.ragan.com/Main/Articles/48015.aspx ; https://www.convertwithcontent.com/8-small-business-marketing-ideas-snapchat/

Campaigns, coupons, contests, and codes

Share news and sneak peeks

Connect personally

Gain new followers with giveaways

Brand advocates

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Reddit

Karma rules.Moderators – not you – create rules.Don’t push your message out – interact with your users/fans.It’s all about community.Customer service can work.

Sources: http://www.reddit.com/wiki/selfpromotion ; http://www.slideshare.net/MikeCole1/brands-that-were-awesome-on-reddit-2013-30801823 ;

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Tumblr

Part blog, part FB.

Younger audience.

Find a new audience in the hashtag frenzy.

FUN! Memes, videos, animated GIFs,

quotes.

FAQs…

Longer posts are sometimes okay.

Source: http://moz.com/blog/how-to-use-tumblr-for-seo-and-social-media-marketing ; http://www.tumblr.com/policy/en/community ; http://powerupsocial.com/how-to-use-tumblr-to-promote-your-business/

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InstagramYounger & new audience.

Tell the visual story!

Share insider news, behind the scenes feel.

Sources: 10 Instagram Rules Every Business needs to Know Before Posting

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Vine

YouTube is WAY too long.

Educate and amaze…in mere seconds.

Bring presentations and instructions ALIVE.

Great for contests.

Low barrier for entry.

More: http://www.socialmediaexaminer.com/twitter-vine-creative-uses-for-business/ ; http://miamiherald.typepad.com/the-starting-gate/2013/07/10-creative-ways-to-use-vine-to-promote-your-business.html ; http://socialmediatoday.com/adhutchinson/2190466/three-reasons-why-your-business-should-consider-using-vine-2014

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Foursquare

Share tips.

Create “specials.”

Free advertising.

Sources: http://www.socialmediaexaminer.com/foursquare-marketing-tips/ ; http://www.entrepreneur.com/article/227046 ;

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Underdog.

Rank better on your search results.

Hangouts are a great way for

chat & events.

Full of industry influencers.

Google Hangouts, Google +

Sources: How to Become a Google Plus Wizard; http://socialmediatoday.com/krista-bunskoek/1641096/google-plus-10-mistakes-to-avoid

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www.FORGOT?

Engage in social media on your website.

Sources: www.catalyst.org; www.plannedparenthood.org; www.brooklynpubliclibrary.org; http://databank.worldbank.org/data/home.aspx

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Next?

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How to Use the New Tools

Fill out all the profile information.

Link all your social media – different yet connected.

Mobile updating.

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Buzzfeed & UpworthyHow can you leverage?

Contribute!

Connect.

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Data

Make sure you capture data, analyze it, to build insights to improve interaction and reach.

Hard AND soft metrics.

Stay on top of metrics.

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How to use what you already use, but better

Start listening a lot more – can’t have a conversation

without listening.

Create an ecosystem.

Be prepared to engage w influencers.

Scale globally.

Time appropriately.

Link shorter/tracker.

Embed pictures.

Rank to competitors.

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Next Steps?

Don’t do it all yourself.

Start bite-size.

Experiment personally first.

Stay on top of trends.