17
IMPACT OF SOCIAL MEDIA ON PATIENT INFORMATION PROVISION, NETWORKING AND COMMUNICATION GREATER MANCHESTER KIDNEY INFORMATION NETWORK (GMKIN) Dr. Cristina Vasilica, Twitter @cristinavas, @GMKINet Prof. Paula Ormandy, Twitter @p_ormandy Rob Finnigan Twitter @finnigr

Impact of social media on patient information provision, networking and communication - Greater Manchester Kidney Information Network (GMKIN)

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IMPACT OF SOCIAL MEDIA

ON PATIENT INFORMATION

PROVISION NETWORKING

AND COMMUNICATION

GREATER MANCHESTER KIDNEY

INFORMATION NETWORK (GMKIN)

Dr Cristina Vasilica Twitter cristinavas GMKINet

Prof Paula Ormandy Twitter p_ormandy

Rob Finnigan Twitter finnigr

GMKIN

GMKIN components

Online peer to peer support network

Facebook (closed community) 333 members

- central route to GMKIN resources

- support mechanism and info provision

GMKIN Platform 205 blogs 464 comments

514 news 48775 pageviews 14881 visitors - source of information

- patients generated information

Twitter 4468 tweets 942 ff - used by patients to follow practitioners engage in conversations

- least preferred platform for patients

What makes GMKIN different

Recognises talent

What makes GMKIN different

Local

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

GMKIN

GMKIN components

Online peer to peer support network

Facebook (closed community) 333 members

- central route to GMKIN resources

- support mechanism and info provision

GMKIN Platform 205 blogs 464 comments

514 news 48775 pageviews 14881 visitors - source of information

- patients generated information

Twitter 4468 tweets 942 ff - used by patients to follow practitioners engage in conversations

- least preferred platform for patients

What makes GMKIN different

Recognises talent

What makes GMKIN different

Local

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

GMKIN components

Online peer to peer support network

Facebook (closed community) 333 members

- central route to GMKIN resources

- support mechanism and info provision

GMKIN Platform 205 blogs 464 comments

514 news 48775 pageviews 14881 visitors - source of information

- patients generated information

Twitter 4468 tweets 942 ff - used by patients to follow practitioners engage in conversations

- least preferred platform for patients

What makes GMKIN different

Recognises talent

What makes GMKIN different

Local

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

What makes GMKIN different

Recognises talent

What makes GMKIN different

Local

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

What makes GMKIN different

Local

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

What makes GMKIN different

Friendship trust

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

What makes GMKIN different

Peer stories (blogs)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Impact

Longitudinal study

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Satisfaction of info

Case study Jennie

Female (27) pre-dialysis In employment Proficient with IT (after blogging

on GMKIN has decided to do own blogging platform Cycling and involved

with outdoor activities

[goal] lsquoThe biggest goal is to show other people that is possible that

even if you are suffering from illness you can still get out there and

still do thingsrsquo

[occasional use] lsquoOnly when I am feeling a little unwell or a bit tired or

a bit fed up then it helps to go and have a look at itrsquo

[info] lsquoI take anti-inflammatories so it is bad for kidneyhellipbut they never tell

you why so I found out hellipreading the post it is best not to take themrsquo(

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Health outcomes

Case study John

Male (45) on dialysis diabetic reported struggling with depression

Employed initially struggled with the use of IT but now finds a way

around Joined GMKIN because it is convenient and can get a voice

Received an Ipad to access GMKIN

[Outcome]

lsquoDepression you get when you are alone and when you are thinking

too much I used to do 13 hours before even when I was on dialysis

then you I used to go there and nothing you can do and you just

think about house about social life and you get depressed But now

[] through GMKIN got involved [local events research]rsquo

1113088 lsquoBefore I did not even use my phone [] I upgraded my phone as

well I think I have upgraded my lifersquo

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Social outcomes

Case study Don

Male (58) on dialysis for 35 years and diabetic Unemployed Low IT

skills Wanting to improve at using technology

Has received an Ipad to gain access

[goal] lsquoI expected to be a silver surferrsquo

[applied for job] lsquoI applied for 2 jobs one of them I had to write

things down like an email interview I did not get the job though [] It

was good experience I never done that beforersquo

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

What GMKIN did for my mum

lsquoGMKIN was the first time she had been given a lifeline that

let her deal with all her difficulties ndash not just her life with CKD

but also her eating disorders and depression ndash on her own

terms She found it much easier to share and confide in the other

members of GMKIN once she had built up a bit of trust and many

of them became very close friends As her best friend I know that

the friends she made as part of GMKIN made the last few years

of her life infinitely less painful and I believe they

contributed to her eating regular meals again (something she

hadnrsquot done for at least a decade) I only wish she had been

able to find that support network earlier in her life

GMKIN is the only thing I ever saw that had a lasting positive

effect on herrsquo

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Clinicianrsquos view

lsquoGMKIN has been a fantastic advance in enabling

communication with renal patients across Greater

Manchester It has provided an invaluable forum in which

patients can express their views learn what others are thinking

and to gain advice on how to deal with issues

It provides an excellent platform to inform renal patients about

ongoing local research opportunities and this can only benefit the

research teams and patients themselvesrsquo

Professor Philip Kalra consultant nephrologist

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Peoplersquos voices

Brian Egerton GMKIN Contributor

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

Peoplersquos voices

Rob Finnigan GMKIN Manager

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)

GMKIN success

bull Contribution to knowledgepolicy impact - national guidance

on public involvement using social media

httpwwwinvoorgukwp-contentuploads2014119982-

Social-Media-Guide-WEBpdf

bull Innovation Champion award for best use of social media at

the NHS Health Education England Adult Learnersrsquo Week

Awards

bull Winning the best poster 3 times (Renal AssociationBritish

Renal Society [BRS] 2014 BRS Annual Conference 2015

EDTNA ERCA UK Seminar October 2015)