We are a digital marketing agency focused squarely on helping our clients and the local business community achieve great results online.
Make it easy for customers.Online Advertising 101
Who?Anthony Congdon has spent the past 22
years the ICT sector in sales and marketing roles. He has a B.Bus, P.Grad DipBus(IS), is a
MAMI, AWIA, and is recognised as a CPM.
Make it easy for customers.Online Advertising 101
Why Facebook?
• 15m Australian active users• Unparalleled reach • Unparalleled targeting• Unparalleled accountability
.
Presenter
Presentation Notes
You have all kinds of options for you in terms of marketing, obviously, so why should you invest your time and energy and money on Facebook? Well, the first answer is that there’s now over one billion users on Facebook which is roughly a fifth of the world’s population. So no matter who you are trying to reach...across the world or in your backyard...they are on Facebook! But more important than reach is Facebook’s incredibly exhaustive and precise targeting options. You can show your ads to exactly who you want to see them...and nobody else.
Make it easy for customers.Online Advertising 101
51:00[Number of hours the average Australian user spends on Facebook
each month]
Make it easy for customers.Online Advertising 101
That’s 100 minutes the average Australian spends on Facebookevery single day…
Make it easy for customers.Online Advertising 101
demographics + psychographics +
behavior
And you can target them based on...
Combined together and you have the most powerful
advertising option available!
Presenter
Presentation Notes
Facebook is the only online ad platform that gives you the ability to target audiences based on a combination of demographics, psychographics, and purchase behavior - anytime, anywhere, and on just about any sized budget!
Make it easy for customers.Online Advertising 101
Location!Oh, and don’t forget...
Advertise around the world, or only within 5
minutes of your business .
Presenter
Presentation Notes
Facebook is the only online ad platform that gives you the ability to target audiences based on a combination of demographics, psychographics, and purchase behavior - anytime, anywhere, and on just about any sized budget!
Make it easy for customers.Online Advertising 101
But we’re just scratching the surface! Let’s dig a little deeper...
Make it easy for customers.Online Advertising 101
ADVERTISING ON FACEBOOK
Here are my 9 Reasons you should be
Make it easy for customers.Online Advertising 101
1. Reach• 51 percent of Internet users• Over 15 million Australians daily• Huge number of every demographic• Spending increasing time on Facebook
Make it easy for customers.Online Advertising 101
2. Precision targeting• Location (postcodes, suburbs, etc.)• Age and birthday• Education• Demographics• Interests• Relationship status• Buying behavior
Presenter
Presentation Notes
For example, if you are a children’s toy store located in Springfield you may want to target people who live in your city who are parents.
Make it easy for customers.Online Advertising 101
3. Cost control• Advertisers (you) control how much you
spend for each campaign• Budgets can be very low• Better targeting = less wasted spend
Make it easy for customers.Online Advertising 101
4. Cost efficiency• Precision = efficiency• FB’s measurability means you can
keep driving down your cost per click• Dollar for dollar, there’s no better way to get
the word out with relevancy
Make it easy for customers.Online Advertising 101
5. Interests targeting• Target people who have already shown
interest in particular topics and products!• Display ads to the people who are most
likely to be interested in your product or service
• Customize your ad so it’s more appealing to the audience you’re trying to reach
Make it easy for customers.Online Advertising 101
6. A/B testingJohn Wanamaker famously said that ‘Half of his advertising was wasted...he just didn’t know which half.’ With Facebook ads, it’s easy to test and know!
Presenter
Presentation Notes
Facebook will automatically allocate more of your daily budget to higher performing ads
Make it easy for customers.Online Advertising 101
7. Social proofSOCIAL PROOF IS POWERFUL STUFF!• 68% of FB users say a friend’s referral would
increase their chances of purchasing• Facebook ads are easily ‘liked’ and shared,
giving you the benefit of social proof • You can advertise to ‘friends of fans’ to
leverage social proof
Presenter
Presentation Notes
The average Facebook user has 130 friends. So if you advertise to friends of your fans and you have 100 fans you will be able to reach 13,000 of their friends… not bad!
Make it easy for customers.Online Advertising 101
8. Mobile targeting• Mobile traffic has surpassed desktop• 30% of purchases are now made from
mobile devices• Mobiles are location aware!• Facebook is a VERY popular mobile app• Reach your prospects on the go!
Make it easy for customers.Online Advertising 101
9. Organic Reach Declining• On average there are
1500+ stories which could appear in someone's news feed at any time, but the news feed shows only 300 of them
Make it easy for customers.Online Advertising 101
THE FOUR ELEMENTS OF A FACEBOOKCAMPAIGN
Target – Advertise – Convert - Measure
Make it easy for customers.Online Advertising 101
Offer
Ad
Target Measurements
Make it easy for customers.Online Advertising 101
• Choosing the right people, at the right stage of their buyer’s journey is critical
• Custom Audiences• Funnels
Creative Target
Make it easy for customers.Online Advertising 101
Do your research• Take advantage of targeting!• Use Facebook Audience Insights to find
targets to pursue• Research your audience to get their
demographic makeup (even if you think you already know)
• What other websites and brands do they frequent?
Make it easy for customers.Online Advertising 101
Presenter
Presentation Notes
By using tools like Facebook’s Audience Insights tool, I can learn a great deal of information about an audience I want to target. Here I searched for people interested in Organic Foods, and Facebook told me that 85% of my audience is women, that they are very likely to be married, college educated, and even work in certain fields. This is all information I can now use in my ad targeting.
Make it easy for customers.Online Advertising 101
Target very specific audiences• Women• Student• Ages 15 - 18• Lives in South West• Interests MTB• Likes Go Pro• Have visited the MTB
page on your website
Make it easy for customers.Online Advertising 101
• Presenting the right ad in the right format at the right time
Ad
How can you tell what is the best format for your ad?
Make it easy for customers.Online Advertising 101
State your purpose…Include a clear call to action you want your audience to take in the body text of your ad
Answer WIFM?Highlight any benefits, sales or similar specials that your business is offering
WhatsInIt
ForMe?
Make it easy for customers.Online Advertising 101
Use eye-catching imageryAlways:
– Uncluttered– Evocative– NOT STOCK– Relevant
Consider:– Close-ups– White background– Branded
Presenter
Presentation Notes
Use a simple, eye-catching image that is related to your ad text PNG format 110px x 80px Evocative (but not "shocking") No stock photos (boring!)
Make it easy for customers.Online Advertising 101
• Is your offer aligned with the audience, the ad and the conversion path?
Offer
Make it easy for customers.Online Advertising 101
Measure,Analyze
ActMeasure
Measurements
Make it easy for customers.Online Advertising 101
Track your results• Keep your eye on your analytics!!!• Look for a solid click through rate
(≥ 0.02%) or try a different approach• Focus on the conversion rate• Use built-in reporting to refine your
targeting• ALWAYS A/B TEST!
Make it easy for customers.Online Advertising 101
Don’t give up too easily• Does your ad suck? (Be honest)• Does your image stink?• Have you split tested?• Facebook advertising has worked for almost
every industry at this point – it’s about having the right strategy
Presenter
Presentation Notes
Too often advertisers/marketers will launch a Facebook ad campaign and see that they just spend $100 and got poor results and generalize that this must be the case for all campaigns on Facebook.
Make it easy for customers.Online Advertising 101
AND START WITH A PURPOSE IN MIND…Work out why you are advertising
Make it easy for customers.Online Advertising 101Exactly what do you want your ads
drive…• Traffic and Leads for Your Website• Sales and Leads for Your Product or
Service• Likes & Engagement for Your Page• Installs for Mobile or Desktop Apps• Visitors for Your Store or Event
Make it easy for customers.Online Advertising 101
ActionInterest/DesireAwareness
It all begins with why…
Presenter
Presentation Notes
Page Post Engagements – Boost a Post Any picture or status update that you post on your page will have an organic reach. You gain more exposure anytime anyone engages on your post by liking, commenting or sharing. These ads are an advanced way to boost your post to increase your engagements. If your post is already doing well on its own, this might be the way to go. This post is inviting you to like, comment or share. Once one of my friends engage with a post, I am granted exposure to the post along with all their other friends. Imagine how many people you could reach!!The following all showed up on my news feed because I had a friend engage with the post. Page Likes This is a proven way to get more fans for your page. Having “likes” is important because it gives your page a certain social proof. When you see that other people like the ad(and you will see your friend’s “likes” as you saw above), it is like a personal referral. I am sure you have seen many of these “like” ads. They make it easy to make one click and follow the business. Once you become a fan of a page, you are kept up to date with their news and offers. The more fans of your page, the broader your audience. I “like” the All Good Festival page, so I automatically see their posts. Clicks to Websites These ads are helpful when you are trying to get someone off of Facebook. Maybe you want someone to read your blog, or check out your website and become more familiar with your product. Once they are on your website, you may get an email opt-in. This ad wants you to read a blog. Website Conversions These will come in handy if you want to get someone to your page to “do something”. If you want someone to come purchase a product or webinar, then you should use a website conversion ad. This not only gets them to your page, but directs them to action. Check out this post that wants you to come make a specific purchase. App Installs If you have an app or program you want downloaded, this is the way to go. There are a lot of gamer apps on Facebook. I am sure you have received one of these from a friend that is engaging with an app. Event Responses Do you have a conference or big event coming up? These ads get you a yes/maybe/no response. You want to not only let your audience know about your event, but you want them to go ahead and RSVP. This is an event that a friend invited me to attend. Offer Claims If you have a special deal, try these ads out. They get someone to click and claim a deal/discount/or coupon. Everyone likes to feel like they are getting a deal! This will drive clients to your product. When I click the ad above, I am taken directly to where I would claim the offer.
Make it easy for customers.Online Advertising 101
Reach
Local Awareness
Brand Awareness
Creating Awareness
Awareness without a purpose often leads to disappointment.Beware the “cheap” reach of the right hand column
Presenter
Presentation Notes
Page Post Engagements – Boost a Post Any picture or status update that you post on your page will have an organic reach. You gain more exposure anytime anyone engages on your post by liking, commenting or sharing. These ads are an advanced way to boost your post to increase your engagements. If your post is already doing well on its own, this might be the way to go. This post is inviting you to like, comment or share. Once one of my friends engage with a post, I am granted exposure to the post along with all their other friends. Imagine how many people you could reach!!The following all showed up on my news feed because I had a friend engage with the post. Page Likes This is a proven way to get more fans for your page. Having “likes” is important because it gives your page a certain social proof. When you see that other people like the ad(and you will see your friend’s “likes” as you saw above), it is like a personal referral. I am sure you have seen many of these “like” ads. They make it easy to make one click and follow the business. Once you become a fan of a page, you are kept up to date with their news and offers. The more fans of your page, the broader your audience. I “like” the All Good Festival page, so I automatically see their posts. Clicks to Websites These ads are helpful when you are trying to get someone off of Facebook. Maybe you want someone to read your blog, or check out your website and become more familiar with your product. Once they are on your website, you may get an email opt-in. This ad wants you to read a blog. Website Conversions These will come in handy if you want to get someone to your page to “do something”. If you want someone to come purchase a product or webinar, then you should use a website conversion ad. This not only gets them to your page, but directs them to action. Check out this post that wants you to come make a specific purchase. App Installs If you have an app or program you want downloaded, this is the way to go. There are a lot of gamer apps on Facebook. I am sure you have received one of these from a friend that is engaging with an app. Event Responses Do you have a conference or big event coming up? These ads get you a yes/maybe/no response. You want to not only let your audience know about your event, but you want them to go ahead and RSVP. This is an event that a friend invited me to attend. Offer Claims If you have a special deal, try these ads out. They get someone to click and claim a deal/discount/or coupon. Everyone likes to feel like they are getting a deal! This will drive clients to your product. When I click the ad above, I am taken directly to where I would claim the offer.
Make it easy for customers.Online Advertising 101
App Installs
LikesEngagement
Website Traffic
Building Interest
Likes don’t pay the bills.Advertising for likes only makes sense if you have a great social media strategy in place.
RSVPs App Use
Offer Claims
Video Views
Presenter
Presentation Notes
Page Post Engagements – Boost a Post Any picture or status update that you post on your page will have an organic reach. You gain more exposure anytime anyone engages on your post by liking, commenting or sharing. These ads are an advanced way to boost your post to increase your engagements. If your post is already doing well on its own, this might be the way to go. This post is inviting you to like, comment or share. Once one of my friends engage with a post, I am granted exposure to the post along with all their other friends. Imagine how many people you could reach!!The following all showed up on my news feed because I had a friend engage with the post. Page Likes This is a proven way to get more fans for your page. Having “likes” is important because it gives your page a certain social proof. When you see that other people like the ad(and you will see your friend’s “likes” as you saw above), it is like a personal referral. I am sure you have seen many of these “like” ads. They make it easy to make one click and follow the business. Once you become a fan of a page, you are kept up to date with their news and offers. The more fans of your page, the broader your audience. I “like” the All Good Festival page, so I automatically see their posts. Clicks to Websites These ads are helpful when you are trying to get someone off of Facebook. Maybe you want someone to read your blog, or check out your website and become more familiar with your product. Once they are on your website, you may get an email opt-in. This ad wants you to read a blog. Website Conversions These will come in handy if you want to get someone to your page to “do something”. If you want someone to come purchase a product or webinar, then you should use a website conversion ad. This not only gets them to your page, but directs them to action. Check out this post that wants you to come make a specific purchase. App Installs If you have an app or program you want downloaded, this is the way to go. There are a lot of gamer apps on Facebook. I am sure you have received one of these from a friend that is engaging with an app. Event Responses Do you have a conference or big event coming up? These ads get you a yes/maybe/no response. You want to not only let your audience know about your event, but you want them to go ahead and RSVP. This is an event that a friend invited me to attend. Offer Claims If you have a special deal, try these ads out. They get someone to click and claim a deal/discount/or coupon. Everyone likes to feel like they are getting a deal! This will drive clients to your product. When I click the ad above, I am taken directly to where I would claim the offer.
Make it easy for customers.Online Advertising 101
Converting Sales
Store Visits
Web
Product Sales
Conversions App
Remarketing
Lead Generation
Think of the buyers journey.You can’t ask for a sale before you demonstrate real value.
Presenter
Presentation Notes
Page Post Engagements – Boost a Post Any picture or status update that you post on your page will have an organic reach. You gain more exposure anytime anyone engages on your post by liking, commenting or sharing. These ads are an advanced way to boost your post to increase your engagements. If your post is already doing well on its own, this might be the way to go. This post is inviting you to like, comment or share. Once one of my friends engage with a post, I am granted exposure to the post along with all their other friends. Imagine how many people you could reach!!The following all showed up on my news feed because I had a friend engage with the post. Page Likes This is a proven way to get more fans for your page. Having “likes” is important because it gives your page a certain social proof. When you see that other people like the ad(and you will see your friend’s “likes” as you saw above), it is like a personal referral. I am sure you have seen many of these “like” ads. They make it easy to make one click and follow the business. Once you become a fan of a page, you are kept up to date with their news and offers. The more fans of your page, the broader your audience. I “like” the All Good Festival page, so I automatically see their posts. Clicks to Websites These ads are helpful when you are trying to get someone off of Facebook. Maybe you want someone to read your blog, or check out your website and become more familiar with your product. Once they are on your website, you may get an email opt-in. This ad wants you to read a blog. Website Conversions These will come in handy if you want to get someone to your page to “do something”. If you want someone to come purchase a product or webinar, then you should use a website conversion ad. This not only gets them to your page, but directs them to action. Check out this post that wants you to come make a specific purchase. App Installs If you have an app or program you want downloaded, this is the way to go. There are a lot of gamer apps on Facebook. I am sure you have received one of these from a friend that is engaging with an app. Event Responses Do you have a conference or big event coming up? These ads get you a yes/maybe/no response. You want to not only let your audience know about your event, but you want them to go ahead and RSVP. This is an event that a friend invited me to attend. Offer Claims If you have a special deal, try these ads out. They get someone to click and claim a deal/discount/or coupon. Everyone likes to feel like they are getting a deal! This will drive clients to your product. When I click the ad above, I am taken directly to where I would claim the offer.