Zenjoy use case

We make web & mobile appsWe innovate

Zenjoy - ITEA - Accelerate -2015 2

What we do

Nimbuapplication platform

customweb & mobileapplications

technology and behavioural

change

websites, e-commerce, flash sales,intranet solutions,

educational games/apps

SaaSCMS/e-commerce

Mobile & Web

soft skill training follow-upteam culture, …

ex. myBoardApp, EvaluAID

Zenjoy - ITEA - Accelerate -2015

• Tool perspectiveA new tool will be developed in Accelerate

• Acceleration problem to be solved for customersCustomer type 1: Companies that are in phase 3

Help them accelerate by improving their communication with their coaches (e.g. advisory board)

Customer type 2: The coaches

Help to scale up the time-bound service by introducing a technological component

• The acceleration problem for ZenjoyTo make a shift from service based-company to product-based company

3

Position within Accelerate


Assumptions 1/4


Assumptions 2/4


Assumptions 3/4


Assumptions 4/4

7

Single and double loop learning > Blended approachComplex adaptive systems & learning teams > Culture matters

Measuring changes reality, SDT, cognitive dissonance > Habit shift

Literature, experience, customer interviews

MyBoardAppMVP


Within Acceleration phases

Figure - Zenjoy and accelerate

Problem/Solution Fit

Product/Market Fit

Scaling

Idea

Advisory boardMyBoard-app


Indicators• shorter reporting time

• increased # interactions

• shorter feedback period

• shorter iteration cycli

• increased # long-term to do’s achieved

• coaches:

• less time on transportation / more coachees possible

• higher quality of coaching

10

Interaction cycli

Time

Figure: Zenjoy


Target group


Goals

12

Compose meaningful teamsBuild shared cognition on acceleration-tasks

Leverage system by creating awareness of interdependency Measure and shape team culture

Achieving personal mastery by learning from best practices

Team functioning Acceleration


215Marketing 1

07Innovation 2 - Toaster

623Innovation 1 - Self washable shirt

Teams

Telenet 72%4:21PM

[email protected] Leonaers

[email protected] Leonaers

Search by email...

Enter the team name, pick your team members & shareholders

New team

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Repeat how many times?

Name your task ...

Which type of task?

Zenjoy / Tasks

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Close deal with Y

Call person X

I made the life of my colleagues easier today

12

Generate 3 different thingsthat could go wrong

/ 31

Zenjoy

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/ 105

Fermentum ullamcorper ullamcorpereuismod euismod

Rate this task ...

RateTelenet 72%4:21PM

13

+ new team

select phaseselect team members

indicate why them

team lead adds tasks, to do’s, cultural variables,

must-reads, videos

team-memberscheck, rate, read

feedback from stakeholders, advisory board

Flow


An example

14

Board Team lead Team

Stakeholders, team leader and a talented team


An example

15

Score 10goalsTwo adds

for sponsors

+ feedback!

Double loop, boundary crossing


An example

16

Single loop - dash boarding, leveraging system when needed

Small Business & Entrepreneurship

Zenjoy use case