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Strategic Use of Information Technology
Presented by: Aide OjigbedeMicrosoft Partner/CEO, Vicinity Limited
© 2013 Vicinity Limitedwww.vicinitylimited.com
October 2013
Aspiring Entrepreneurs Programme
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This Presentation will show…
how IT can improve competitiveness
how to align IT resources with business
how to use IT resources to lower cost or add value
how IT can help you become more responsive to customer needs and industry trends…
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This Presentation will discuss…
the cost of adopting new IT technology
measuring the value of new IT with examples of successful adoption
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IT Workloads…Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Productivity – Personal, Communication, Collaboration
Line of Business (LOB)
Online – e-business/e-payments, social networking, digital marketing
Research – sites, blogs, wikis, surveys, polls…
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Dynamic
Fully automated management,
dynamic resource usage , business
linked SLAs
Microsoft IO Model Guides the Journey
Rationalized
Managed and consolidated ITInfrastructure
with maximum automation
Standardized
Managed IT Infrastructure
with limitedautomation
Basic
Uncoordinated, manual
infrastructure
Microsoft Optimization ModelProviding the “How do you get there from here?”
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“Companies that manage their IT investments most
successfully generate returns that are as much as 40% higher than those of their competitors.”
– Jeanne W. Ross, Peter Weill, “Six IT Decisions Your IT People Shouldn’t Make,” Harvard Business Review
Per PC Costs Drop
Business Value of Optimization
Increased Servers Managed by FTEs
Lower IT Labor Costs Per Server/Year
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2005 Core Infrastructure Model2011 Core Infrastructure Model
Data Protection and Recovery
Desktop, Device, and Server Mgmt
Identity and Access Management
Security and Networking
Storage
Data Center Management & Virtualization
Networking
Server SecurityDatacenter
Services
Client
Services Client Security
Client Management & Virtualization
Identity
& Security
Services Information Protection & Control
Identity and Access
IT Process & ComplianceIT Process
& Compliance
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2006 Business Productivity Infrastructure Model2011 Business Productivity Infrastructure Model
Business Intelligence
Enterprise Content Management
Collaboration
Unified Communications
Enterprise Search
Collaboration
Project Management
Portals
Social Computing
Workspace
Unified Communications
Voice
IM/Presence
Conferencing
Messaging
Enterprise Content Management
Process efficiency
E-Discovery
Information Management
EnterpriseSearch Interactive Experience and Navigation
Information Access
Reporting and Analysis
Analytics and Data Mining
Report Generation and Distribution
Dashboards
Content Creation
Interoperability
Multi Device Support
User Accessibility
Authoring
Basic
Standardized
Rationalized
Dynamic
Servers are generic
Best Practices Generated and Consumed
Incr
eas
ed
Op
era
tio
nal
Eff
icie
ncy
Less
To
tal C
ost
of
Ow
ne
rsh
ip
Recognitionof
Workloads
Measurement and
Service Level Agreement
Management
User/Role Specific Service
Oriented Management
Where is your organization?Can best practices be learned from other IT environments?
Where Are You?
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You can select from a vertical and horizontal solution catalogue with predefined business best practices
Define the desired level of delivery per business driver, based on a 3 phase approach
Perform the optimization assessments
Perform a gap analysis between the current capabilities to the required by the phase selected as the goal
Build a capability level roadmap for the short term as well as the long term
Use the architectural guides to assure you can coordinate the adoption of these technologies to drive the short and long term business goals
Bridging the Business Drivers to IT
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Local Concerns: Power is Critical…
Immediate steps should be taken to implement a stable datacentre power protection infrastructureto prevent avoidable damage to the Server(s) and
networking equipment in the server room.
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Local Concerns: Connectivity Issues
Determine what services are essential for your business and find a provider and plan which will enable
the required services. Investment in redundant connections should be considered.
Next StepsThe Infrastructure Optimization Journey
4. Review and tune with your IT team on an ongoing basis
3. Build a multi-year plan with that maps to your business priorities
2. Prioritize and identify capability gaps required to support your business
1. Assess your IT capability against the models