COMPANY PROFILE

TECHNOLOGYDOCTOR

THE

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About UsThe Technology Doctor Ltd was founded in 2012 as an ICT Services and Solutions company. We offer across-the-spectrum ICT Services & Solutions to SMBs, NGOs, Government institutions, and Schools in Uganda.Based in Kampala, we have built up a reputation with both clients and suppliers alike. Our customers include Manufacturing Companies, Charities, Office Based Agencies and Professional Service Organizations. We supply a range of reliable, cost effective Services and Specialize in ICT Services and Solutions.

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Vision

Mission

Values

To lead in provision of ICT Services and Solutions

To Build a more Proactive ICT Company and offer an improved level of Service to all Clients.Provide the Best Cost Effective Services or Solutions; Rapid and Capable Response; and Return-to-Service as quickly as possible to our clients.

• Integrity• Honesty• Respect

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Our partners

Project Management

Task BasedProject ManagementTurnkey Project Management Packaging & Transportation

Services and Product Portfolio

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IT ServicesSoftware Installation and SupportHardware Break/Fix SupportPrinter SupportSecurity Remediation

Server Administration Services

Server BuildServer Maintenance and SupportServer Backup ManagementServer Recovery ManagementServer Performance ManagementServer Vendor Management

Web Development Services

Web DevelopmentSoftware DevelopmentWeb ApplicationSEO

Networking ServicesLAN AdministrationWAN AdministrationPBX/ IP Telephone

Security ServicesCCTV Security CamerasAccess Control Products

Electrical ServicesComputer Supplies & Accessories

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IT Client ServicesSoftware Installation and SupportInstallation and support of approved and licensed software or standard images for laptop and desktop Windows-based clients.

Hardware Break/Fix SupportThird Tier troubleshooting and diagnosis of laptop and desktop issues associated with hardware devices / failures.

Printer SupportInstallation, setup and or troubleshooting of network printers.

Security RemediationService related to registered security threats / vulnerabilities (e.g. virus, worm infection).

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Server Administration ServicesServer BuildServer hardware and software installation, configuration and pre-deployment testing for development, quality assurance and production servers in the IT Data Centre.

Server Maintenance and SupportMaintenance and support of server(s) and server related component(s).

Server Backup ManagementServer Backup Management includes offsite media management including system admin istration associated with backup storage software and associated devices.

Server Recovery ManagementServer Recovery Management includes offsite media management including system administration associated with backup storage software and associated devices. Global backup and recovery process development, implementation and administration based on IT policies and baselines.

Server Performance ManagementPerformance Management includes monitoring and notification of servers to ensure continuous IT service.

Server Vendor ManagementManage relationship with vendor(s) for server products and related issues.

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Security ServicesCCTV Security CamerasThe Technology Doctor is a direct supplier of security cameras (CCTV, network IP, and HD-SDI), video surveillance systems, and CCTV equipment (Closed Circuit Television) for home, business and government. Surveillance cameras and DVR systems with remote Internet viewing is our specialty. Most of our surveillance systems include DVR viewer software for Windows and Mac PCs, as well as mobile surveillance viewer apps for iPhone, iPad, and Android devices. We sell many complete systems that are pre-configured and easy to install.

Access Control Products• Metal Detector & Barrier• Perimeter security• Baggage scanners• Walkthrough metal detectors• Hand held metal detectors• Under inspection mirrors• Talon spike barriers• Electronic Access Control• Etc.

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The Technology Doctor has experience in project management for customers across a wide range of fields. Our project design and implementation service ensures easy after-delivery support.Working with you

• A Project Consultant will work with you to define and manage the scope and terms of reference. We use the results to plan, pilot, implement and manage the project regular progress reports will be issued to you and all work is monitored to ensure good practice, high quality, achievement of all objectives and timeliness. A PRINCE® among Projects• Projects are implemented in accordance with the best practice methods of PRINCE2, the de facto standard developed and used extensively & widely recognized and used in the private sector, and internationally. PRINCE® (Projects INControlled Environments), is a proven and widely used project management methodology that contains all the essentials for running a successful project. We can deliver any projects that fall within our skill sets and experience including:• Rollouts (Bulk Installation and Migrations) • Audits (Quality, ATP & assets etc.)• Equipment Logistics • Application Integration

Project Management

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The everyday, modern office needs instant access to an ever increasing list of IT products and computer consumables. We offer an extensive range featuring leading brands from Canon and HP to Kyocera and OKI. Our initiative own brand range of compatible inkjet and remanufactured laser cartridges provides you with an environmentally friendly, cost saving alternative.In addition to consumables we can also provide a complete IT solution encompassing computer hardware & peripherals. Whether you need to purchase a product or simply need advice, we’ll be happy to help. We can supply;

• Laser and Inkjet Cartridges• Fax and Copier Supplies • Original and Compatible Ribbons • Data Storage • Computer Accessories• Application Software • Scanners & Digital Cameras • Wireless technology• and much, much more.

If you can’t find what you’re looking for in our printed or online catalogues then we will source it for you. Simply call our customer service team on 0414 690 137.

Computer Supplies & Accessories

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Our Clients

ContaCt US: Location: Plot 45, Naalya - Namugongo Rd. Tel: +256 414 690 137 +256 757 491 075 email: info@technologydoctor.ug Website: www.technologydoctor.ug