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Introduction

Most answering services have: • A high volume of calls• Challenges due to language barriers• A difficult time separating new clients from current

ones

The current reality of most business people:• They’re less available to answer calls• They want their business to thrive

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Typical Answering Service• Answer phones in an agent-based fashion• Take down pertinent information • Rush the caller off the phone as quickly as

possible because they're volume based

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3 Reasons to Choose Tele-Assist ™

① Enhance your image② Improve your time management③ Increase your bottom line

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Enhance Your Image

“How can we make your day better?”

• We can answer questions • Transfer the calls to someone else • Take accurate information• We even move the conversation forward on

your behalf.

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Improve Your Time Management

“Focus on your unique ability.”

• Client intake processes• Accurate maintenance of your contact records• Appointments booked for you• You get to show up and just do your job

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Increase Your Bottom Line

“Delegate wisely.”

• Triage new clients from current clients• Manage ‘nonsense’ type calls professionally• Maintain and/or exceed your excellent

customer service reputation

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Get Started NOW!

“What does it look like?”

• Develop your script and practice via mock calls• Educate clients about process to reduce

‘nonsense’ calls• Grow your business by ‘WOW’ing new leads

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