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Off course, technology has affected how
people work. Therefore impacts the skills
and training today’s workers need.
The example of high-tech job in hotels
HIGH-TECH JOBS
Hotel system
(computerize)
Vacumed
cleaner
Telecommunication Kitchen
Electronics
Over 2/3 of U.S. workforce is already employed in
producing and delivering services, Not products.
By 2020, service-providing industries are expected to
account for 131 million out of 150 million (87 %) of wage
and salary jobs overall. So, in the next few years, almost all
the new jobs added in the United States will be in
services, not in goods-producing industries.
In America and Europe, manufacturing jobs are down,
service jobs
SERVICE JOBS
Require more education and more skills, For example: automation.
Employers rely more on knowledge workers (human capital).
Human capital refers to knowledge, skills, and abilities of workers.
According to Peter Drucker: Employment is moving from manual and
clerical workers to knowledge workers
Human resource manager searches for “critical thinking/ problem
solving” employees and “information technology application.”
After getting information about Trends in the
nature of work, what will be changed in
globalization??