Monitoring As A ServiceModernity and Self-Service

James Turnbull@kartar

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Who• VP of Engineering at Kickstarter

• Advisor at Docker

• Open source chap

• Funny accent

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The Docker Book

www.dockerbook.com3

The Art of Monitoringwww.artofmonitoring.com

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Who are you folks?

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What's this all about?

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Modernity and Baudelairethe fleeting, ephemeral experience of life in an urban metropolis ... the responsibility art has to capture that experience ... characterized by intense historical discontinuity ... openness to the novelty of the future ... a heightened sensitivity to what is unique about the present...

-- Philosophical Romanticism by Nikolas Kompridis

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Two phases1. Making monitoring modern

2. Making monitoring a service

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Phase 1: Making monitoring

modern

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Traditional monitoring (sucks)1. It's focussed on the wrong things.

2. It's often archaic.

3. It's not easily mangeable.

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The right stuff

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Focus on business outcomes

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Top down1. Business logic.

2. Applications.

3. Services.

4. Infrastructure.

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Choose more modern tooling

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Push instead of Pull

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Fault detection is for yesterday

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Metrics are king

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Automation is key

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And a stepping stone to the next phase

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Phase 2: Making monitoring a

service

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What's a service?

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Services are customer focussed

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Stop making your monitoring about you

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Talk to customers

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Gather requirements

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Change the cycle of monitoring

development

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Attach monitoring to product development

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Change the accountability

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Self-service is king

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Present an APINot a ticket

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Services

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Consoles

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Logging & Reporting

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You are not the customer of your

monitoring

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Questions?@kartar

http://www.artofmonitoring.com

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