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317, Aggarwal Moder Bazar, C-33, Lawrence Road New 317, Aggarwal Moder Bazar, C-33, Lawrence Road New Delhi-110035, India Delhi-110035, India

ISO 9001 Certification India

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Page 1: ISO 9001 Certification India

317, Aggarwal Moder Bazar, C-33, Lawrence Road New Delhi-110035, India317, Aggarwal Moder Bazar, C-33, Lawrence Road New Delhi-110035, India

Page 2: ISO 9001 Certification India

Quality Manageme

nt Principles

Customer Focus

Leadership

Involvement of people

Continual Improvements

Factual approach to decision making

Mutually beneficial supplier

relationships

Process approach

System approach

to manage

ment

Page 3: ISO 9001 Certification India

Benefits of ISO 9001:2008 Involves Top management in the improvement of the Quality management System Facilitates the organization to become a customer-focused organization Ensures sustained customer satisfaction by producing, delivering services and providing support functions that meet customer's needs and expectations Increases the effectiveness and efficiency of the organization through continual improvement in systems and products /services quality. Well defined and documented procedures improve the consistency of output.

Quality is constantly measured

Page 4: ISO 9001 Certification India

Benefits of ISO 9001:2008

Defects are caught earlier and are corrected at a lower cost.

Defining procedures identifies current practices that are obsolete or inefficient Documented procedures are easier for new employees to follow. Organizations retain or increase market share, increasing sales or revenues

Defect rates decrease

Procedures ensure corrective action is taken whenever defects occur.

Page 5: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification Awareness Training

Quality Policy & Objectives Finalization Gap Analysis Documentation / Process Design Documentation / Process Implementation Management Review Meeting

Internal Audit Training

Corrective- Preventive Action Final Certification Audit

Page 6: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification Step 1: Awareness Training

Deliverables:-

• Organization wide awareness about Quality and ISO 9000.• Separate training sessions for top management, middle management and junior level Management.• Creates a motivating environment throughout the organization for ISO 9001 implementation

Page 7: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 2: Quality Policy & Objectives

Deliverables:-

Development of Quality Policy & Quality Objectives for the organization considering vision, mission and goal .

Work shop with top management on development of quality policy. Work shop with top management and middle level functional

management on development of quality objectives

Page 8: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification Step 3: Gap Analysis

Deliverables:-

Identification of degree of compliance of existing system with requirements of ISO 9001:2008 standard.

Understanding of all the operations of the organization. Development of process map for the activities of the organization. Comparing existing operations with requirements of ISO 9001:2008

standard

Page 9: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 4: Documentation/Process Design Deliverables:-

Documentation of the entire process as per requirements of ISO 9001:2008 Quality Management System.

Quality Manual Functional Procedures Work Instructions System Procedures Formats

Page 10: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 5: Documentation/Process Implementation

Deliverables:-

Processes / Documents developed in the last module implemented across the organization covering all the departments and activities. Work–shop on process / document implementation as per ISO 9001

requirements. Departmental / Individual assistance in implementing the new

processes / documents

Page 11: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 6: Management Review Meeting Deliverables:-

A formal system of top management reviewing various business critical aspects of the organization. Review the following:- Quality Policy & Objectives Results of internal audit Results of supplier evaluation Results of customer complaints Results of customer feed-back etc. and develop action plan

Page 12: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification Step 7: Internal Audit

Deliverables:-

A robust internal audit system for the organization. Internal Audit Training & Examination. Successful employees carry out internal audit of the organization covering all the departments and operations. Suggest corrective and preventive actions for improvements in each of the audited departments

Page 13: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 8: Corrective – Preventive Actions

Deliverables:-

Organization ready for final certification audit. On the basis of First Stage audit conducted in the last step, all the non-

conformities will be assigned corrective and preventive actions. A check will ensure that all the NCs are closed and the organization is

ready for the final certification audit

Page 14: ISO 9001 Certification India

PROCESS ISO 9001:2008Step Approach to ISO 9001 Certification

Step 9: Final Certification Audit Deliverables:-

Organization awarded ISO 9001:2008 certification

Page 15: ISO 9001 Certification India

About BMS CERT BMSCERT is one of the fastest growing multinational

Certification Body consisting of highly experienced professionals offering the latest in systems certification and promoting quality concepts with more than 3000 clients worldwide in every sphere of business.

BMSCERT is originally registered in India, and accredited from Dubai Accreditation Department (DAC) for ISO 9001:2008, ISO 14001:2004, ISO 22000:2005 Standard. DAC is a member of international organizations (ILAC, IAF). This issues guarantee professional level of work and approach of DAC. BMSCERT is also independent certification body for other international standards like ISO 14001, OHSAS 18001, ISO 27001 AND ISO 22000

Page 16: ISO 9001 Certification India

WHY BMS Our Certificate carry DAC logo that is recognized all over

the world. We are worldwide well-recognized multinational

certification body having tie-ups in several countries. We only use experienced auditors who are trained to

carry out assessment with minimal disruption of work. We are flexible, quick and professionally managed

company. We are not interested in just "winning contracts" with

our clients. We seek long-term relationships with our clients. We will be both courteous and sensitive to your staff at

all times. We fully understand the stress that people experience during an audit.

We believe in quality and not quantity.

Page 17: ISO 9001 Certification India

BMS AuditorsBMS AuditorsBMS Auditors are highly experienced and trained

to carry out assessments with minimal disruption of work at client place. Our clients are assured with the competency and integrity of Auditors. They are qualified and meet all requirements of the International Register of Certified Auditors (IRCA) of the United Kingdom

Page 18: ISO 9001 Certification India

ISO Sample Certificate

Page 19: ISO 9001 Certification India

ACCREDITATIONBMS has been

accredited from Dubai Accreditation Board, which is a member of International Accreditation Forum (IAF) for the following scopes.

Management Systems according to ISO 9001 , ISO 14001 and ISO 22000