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THE TRUTH ABOUT SOCIAL MEDIA TOOLS SocialMatica’s Social Media Workshop Series

The Truth About Social Media Tools

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What You’re Going To Learn The Difference Between Listening & Quantalyzing The Marketer's WorkBench - The Tools You Need & What They Do The SavvyMarketers ToolKit Give Away

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Page 1: The Truth About Social Media Tools

THE TRUTH ABOUT SOCIAL MEDIA TOOLS

SocialMatica’s Social Media Workshop Series

Page 2: The Truth About Social Media Tools

The Tools & The Breakdown

What You’re Going To Learn1. The Difference Between Listening &

Quantalyzing2. The Marketer's WorkBench - The Tools You

Need & What They Do3. The SavvyMarketers ToolKit Give Away

Page 3: The Truth About Social Media Tools

Introduction

• Who is SocialMatica– What We’re About– Why We’re Doing This– Free Software Tool

http://agencysnap.socialmatica.com• Hash Tag #smtca Questions– This week or future workshop content

Page 4: The Truth About Social Media Tools

A Couple Assumptions

• You interact with social media daily (or your supposed to be)

• You need to save time & be efficient• You need the knowledge that givesyou and advantage• You may need proof…

Page 5: The Truth About Social Media Tools

What’s The Problem?

• Providers with solutions in search of a problem (“me” centered)

• Results: “does social data matter if there's no activity”

• Social isn't strategic, it's a novelty• For those in the know, time, knowledge and

proof become scale issues• People are disenchanted with Klout and similar

tools

Page 6: The Truth About Social Media Tools

Listening V.S. Quantylizing

• It's not reacting to data, it's organizing data• It's not measuring you, it's measuring your

competitive social context• It's being sure and not assuming anything that

you don't have to• It's collecting all the data we need to measure

our activities and the reactions to them, but in context to our message and audience.

Page 7: The Truth About Social Media Tools

What Do We Need To Focus On

• Systematic Approach• Toolkits That Make Sense• Measurements That Make Sense

Page 8: The Truth About Social Media Tools

What Are The Layers Of A Good Marketing Program

• Strategic Planning & Design• Tactical Execution & Maintenance• Measurement• Lead Generation• Social CRM• Engagement• Cross-Media Integration• Offline• Media Buys• SEO• And on, and on, and on…

Page 9: The Truth About Social Media Tools

What Categories Are We Going To Focus On?

• Research• Monitoring• Measurement• Social CRM• Engagement• Campaign Tools• SEO

Page 10: The Truth About Social Media Tools

The 3 Dimensions We Have

• Influencers (Social Identities)• Keywords (Topics)• Brands (Topics Relative To Companies)

Page 11: The Truth About Social Media Tools

The Marketers ToolBag

• Let’s Talk About The Tools

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Basic Keyword Research

• Facebook– fbsearch.us– Youropenbook.org

• Twitter– Monitter.com– www.icerocket.com/?tab=twitter

• Google, Bing

ResearchSocial Media

Marke

Page 13: The Truth About Social Media Tools

Monitoring Applications

• Radian6 (Me Focused)• Collective Intellect (txt analytics)• Sysomos (not too impressive)• Monitter.com Twitter• TweetDeck• NetVibes• Google Alerts

Page 14: The Truth About Social Media Tools

Measurement Tools

• Google InPage Analytics• AgencySnap• VerticalScape• Conversocial• Kred

Page 15: The Truth About Social Media Tools

What Is SCRM?

Page 16: The Truth About Social Media Tools

Social CRM

• ShortStack (FB)• WildFireApp• Engage Sciences (FB & Twit)• Conversocial

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Engagement (can be part of SCRM)

• TweetDeck• Hootsuite• Netvibes• BufferApp.com – Awesome for scheduling content

Page 18: The Truth About Social Media Tools

Campaign Tools

• Strategic Research & Measurement– VerticalScape– VerticalPoint – InfluencerIdentification

• Activation– SurveyMonkey– Wufoo.com (free form builder)

Make Better Decisions Now

Page 19: The Truth About Social Media Tools

SEO

• Google Keyword Tool• SpyFu• SEOmoz• TubeFool• TubeTool Box SEO

Page 20: The Truth About Social Media Tools

A Process To Think About

• Think Strategy– Who Is Your Audience– Where Is Your Audience– How Will I Measure Progress

• Think Tactics– What Can I Do That Is Self-Validating As Effective– Why Would They Want What I’m Giving– How Will I Measure It?

Page 21: The Truth About Social Media Tools

Organize Your Work

• Organize Your Tools Into Each Category• Plan Out When You’ll Need To Be In Those

Tools• Try To Avoid Reactionary Tool Use• Get Off The Email Crack Pipe (unless I’m

emailing you)… : )

Page 22: The Truth About Social Media Tools

SavvyMarketing Tool Bag

• If You Comment On Our Facebook Page & Let Us Know How Much You Like Our Workshops We’ll Send You– Sample Content Calendar– Sample Strategic Social Media Execution Plan– Sample Campaign Performance Tracking

Document• http://www.facebook.com/SocialMatica

Page 23: The Truth About Social Media Tools

Questions?

[email protected]

If you’d like a free account to AgencySnap, just send us a note to the email above and we’ll reply with login details.

Page 24: The Truth About Social Media Tools

Link Index• spyfu.com• seomoz.com• verticalscape.socialmatica.com/

live• agencysnap.socialmatica.com/live• radian6.com• Linksalpha.com• Twitterfeed.com• Rss Graphitti (FB APP)• Bufferapp.com• Netvibes.com• Hootsuite.com

• Tweetdeck.com• EngageSciences.com• Shortstack.com• Wildfireapp.com• Conversocial.com• Monitter.com• http://fbsearch.us/• Contaxio.com (beta) Semantic Research

On Your Twitter and Facebook Interactions• http://www.sitetrail.com/ Competitive

Research• http://www.icerocket.com/?tab=twitter

Lets you reply directly to the Tweets and view the Tweets from the members’ profile pages.

• Kred.com