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Taking Control of your Workday
Dustin B. Oslick, Associatewith special thanks to Miriam P. McHenry
Permian Basin Paralegal’s AssociationApril 15, 2015
2
Today’s Agenda
• Prioritizing Tasks• Achieving Excellence• Allotting Time• Other Time Gremlins
Central to Good Time Management…
• Doing the Right Task • At the Right Time • In the Right Way • For the Right Amount of Time
What to do first?
• Structure Your Day – Before you check any
e-mails or voicemails, make a “To Do” list
– Lay out everything you need to get done today
– Approximate how much time each task will take
Wild Cards
• Check your voicemails • Check your e-mail
(bet that “to do” list just got a little bit longer)
Adjust & Prioritize
• Number your “To Do” list
Time Matrix: What is the Right Task?
• I: Urgent and Important
• II: Important, but not Urgent
• III: Urgent, but not Important
• IV: Not Urgent, and Not Important
Level One Priorities
• Important AND Urgent – Hard deadlines – Immediate crises and emergencies– Last minute preparations – Coffee
Level Two Priorities
• Important…but Not Urgent– Soft deadlines– General day-to-day tasks– Future crises and emergencies – That second cup of coffee
Level Three Priorities
• Urgent…but Not Important– Emails and phone calls
requiring a reply – Incoming calls– Meetings– Those pesky clients dropping
in unannounced
Level Four Priorities
• Not Urgent and Not Important– Surfing the Internet – Office gossip– Facebook updates – Your Trivia Crack game– Decaf Coffee
We have the right task, we are doing it at the right time….now what?
The Right Way
• Time management is all about maximizing your results
Excellence vs. Perfection
• Excellence– When you aim for
excellence you will achieve an excellent result
• Perfection– When you aim for
perfection you may never quite get there
But Doesn’t It Need To Be Perfect?
• Perfection is not:– Proofreading – Spell checking – Providing an excellent work product
Define Perfection
• Perfection is: – The inability to stay within the time you budgeted because
of: • Over-editing• Over-analyzing every word choice• Inability to ever finalize your work product
Perfection is the Enemy of Good
Which Leads Us To…
The Right Length of Time
• We have our “To Do” list, now we have to apportion our day
Organize & Prioritize
• Assign every task on your “To Do” list a time – Be realistic– Be flexible– Be positive
Be Realistic
• Do not randomly assign an amount of time • Use past projects as guidelines• If it’s completely new to you, it will take longer• Factor in time to ask questions or review templates
Be Flexible
Set Boundaries….
• Stuff will pop up– Phone calls– E-mails– Drop-in clients– New crises
but Remain Flexible
Be Positive
• As your day progresses, it will be easy to get anxious and feel overwhelmed if you get off schedule
• Take a deep breath• Remember the “To Do” list is our roadmap to where
we are going • Re-assess priorities, re-apportion time, and relax• You’ve got this
• Doing the Right Task • At the Right Time • In the Right Way • For the Right Amount of Time
How Else Can We Improve Our Time Management?
So Now That We Are
Define the Task At Hand
• Clarify instructions and standards so you know exactly what your task is
• Do not be afraid to ask questions if something is unclear
• Alternatively, if you are assigning or delegating a task, do not assume people can read your mind. Be clear on what you want and how you want it
Do Not Re-Invent the Wheel
• Ask if there are form templates you can use so you do not have to waste time with trial and error
Eliminate Procrastination, Distractions, and Interruptions
• The 3 most common barriers to managing time well– Procrastination– Distractions– Interruptions
Procrastination
• If procrastination is your problem, then find the source. Find out what triggers you to procrastinate.
• What is your trigger?– Confused?
• Do you not fully understand the task?
– Overwhelmed? • Do you not know where to begin?
– Fear of Failure? • Are you afraid you will not succeed?
– Attitude? • Do you just not feel like doing it?
Eliminate Distractions
Distractions Clyde Dog Squirrel
What Are Your Squirrels?
Distractions:• Phone calls?• E-mails?• Chatty co-workers?• Text Messaging • Social Media/Internet?
Solutions:• Utilize Caller ID• Turn off alerts• Be assertive with drop-in
visitors • Put your phone on silent• Keep the browser closed
Interruptions
• Interruptions happen all day, they are tough to control
• Take time to consider how you are controlling this time zapper
Eliminating Interruptions
• Practice not answering the phone and e-mail just because it is ringing (Tough, I know!)
• Schedule a block of time to return e-mails and phone calls
• Disconnect instant messaging • Put the iPhone on silent
– Tell the kids and/or spouse to call the office ONLY if it is an emergency
Delegate
• Do not be afraid to assign tasks or ask others for help when necessary
• Remember your time is valuable, are you REALLY the only person qualified for this task?
• Avoid the “it will take too long to explain” mentality – Think long-term and invest in the development of your
team members.
ALMOST OVER
Meetings
• Establish an agenda with time frames
• Invite the smallest number of people required
• Keep presentations to a minimum
Clear the Clutter
• Organize your workspace, especially your desk
• Clutter breeds confusion, so give yourself room to work
• Items in your peripheral vision compete for you attention
Lifestyle
• Be well-rested• Exercise regularly • Stay positive• Know your body
– 8 a.m. - 64% are most productive– 12 p.m. - 13.4% are most productive– 4 p.m. - 10.9% are most productive – 8 p.m. - 6.2% are most productive– 12 a.m. to 8 a.m – 5.5% are most
productive – Lesson: DO NOT PROCRASTINATE
Most importantly, remember…
Structure Your Day - Without Structure, There is Chaos
San AntonioWeston Centre112 East PecanSuite 700San Antonio, TX 78205T: 210.820.2625F: 210.820.2609
PittsburghSouthpointe Town Center1900 Main StreetSuite 201Canonsburg, PA 15317T: 724.746.6644F: 724.746.6645
MidlandMidland Tower223 W. Wall StreetSuite 400Midland, TX 79701T: 432.253.8600F: 432.253.8601
HoustonPennzoil Place700 Milam StreetSuite 1100Houston, TX 77002T: 713.358.1700 F: 713.358.1717
DenverWells Fargo Center1700 Lincoln StreetSuite 1300Denver, CO 80203T: 303.801.3200F: 303.801.3201
New OrleansPoydras Center650 PoydrasSuite 1400New Orleans, LA 70130T: 504.299.3427F: 504.299.3411
Dustin B. Oslick223 West Wall Street, Suite 400Midland, TX 79701 Phone: 432-253-8607Email: [email protected]