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Soft skill Soft skill
Soft skill is the ability required and Soft skill is the ability required and expected from persons for finding a expected from persons for finding a suitable jobsuitable jobCreating an impression Creating an impression
Importance of soft skillImportance of soft skill
To handle interpersonal relationsTo handle interpersonal relations To take appropriate decisionsTo take appropriate decisions To communicate effectively To communicate effectively To have good impression and To have good impression and impact impact
Communication skill as soft Communication skill as soft skillskill
• Communication skills form the Communication skills form the corner stone of soft skillcorner stone of soft skill• Every human being has to essentially Every human being has to essentially & effectively communicate with & effectively communicate with othersothers• Effective communication is the Effective communication is the hallmark of one’s education hallmark of one’s education
•The ability to speak the The ability to speak the right word in the right right word in the right order is good order is good communicationcommunication• using appropriate using appropriate vocabulary and syntax vocabulary and syntax form effective form effective communicationcommunication
Body languageBody language
Face is the index of the mind and it clearly Face is the index of the mind and it clearly displays the persons interestdisplays the persons interestBody language presents to the audience what we Body language presents to the audience what we feel & think feel & think Ex: Nodding one’s headEx: Nodding one’s headBody language (e.g, arms crossed, standing, Body language (e.g, arms crossed, standing, sitting, relaxed)sitting, relaxed)
Written communication SkillWritten communication Skill
Writing evaluates a person’s proficiency Writing evaluates a person’s proficiency indications, spelling grammar etc…indications, spelling grammar etc… Errors committed spoil the image of the Errors committed spoil the image of the writerwriter Good visual presentation using graphics, Good visual presentation using graphics, color, balanced design layout- adds so much color, balanced design layout- adds so much to written communication.to written communication.
Presentation SkillsPresentation Skills
Presentation skills include planning, preparation Presentation skills include planning, preparation & delivery of the message& delivery of the message
Making a formal speech is one form of Making a formal speech is one form of presentation presentation
Presentation skills can be broadly categorized Presentation skills can be broadly categorized into physical oral, & electronicinto physical oral, & electronic
Success in life depends on presenting ideas in an Success in life depends on presenting ideas in an appropriate manners appropriate manners
Look at the eyes of audience & speak in a Look at the eyes of audience & speak in a natural, conversational voicenatural, conversational voice
Appropriate voice will make the presentation Appropriate voice will make the presentation effective and interestingeffective and interesting
Ask for feed back from your audience about Ask for feed back from your audience about your presentation & change accordinglyyour presentation & change accordingly
In presentation especially, stop occasionally to In presentation especially, stop occasionally to ask the audience understand what you have said ask the audience understand what you have said
Team WorkTeam Work
People of either gender, different age People of either gender, different age groups, qualification, status & skills work as groups, qualification, status & skills work as
a team with a common objective of a team with a common objective of accomplishing the taskaccomplishing the task
The success of any organization largely The success of any organization largely depends on in the coordinated efforts of its depends on in the coordinated efforts of its employeesemployees
Professional Professional ethicsethics
When a person is at the work spot, he must When a person is at the work spot, he must
think of his work onlythink of his work only
He must put his heart & soul into the workHe must put his heart & soul into the work
Each employee is an organic part of the Each employee is an organic part of the
organization & must strive to contribute his mite organization & must strive to contribute his mite
Interpersonal SkillsInterpersonal Skills Man is a social animal & his success Man is a social animal & his success in life largely depends on his in life largely depends on his relationship & interaction with othersrelationship & interaction with others We must respect the views & We must respect the views & sentiments of others.sentiments of others. Differ politelyDiffer politely
Time & Stress ManagementTime & Stress Management
Prioritize the work & schedule your Prioritize the work & schedule your time accordinglytime accordingly Important work should be allotted Important work should be allotted more time & taken up firstmore time & taken up first
Leadership communication skillsLeadership communication skills
Leaders, executives & managers Leaders, executives & managers need to be very clear about what need to be very clear about what they expect from othersthey expect from others Trust your selfTrust your self Keep smiling Keep smiling Share & stay togetherShare & stay together
Always learn new things Always learn new things Accept responsibility for your self Accept responsibility for your self
& your actions& your actions Look at problems & challengesLook at problems & challenges Be grateful alwaysBe grateful always Love your selfLove your self