6. LEARNING OBJECTIVES *DESCRIBE THE BENEFITS OF ONLINE AIRPORT
CHECK-IN *EXECUTE ONLINE BAGGAGE CHECK-IN
7. TOOLS YOU WILL NEED 1. COMPUTER 2. PRINTER
8. ONLINE CHECK-IN BENEFITS 1. SAVES YOU TIME 2. PUTS YOU IN
CONTROL 3. REDUCES QUEUING AT THE SERVICE DESK 4. YOU CAN
CHOOSE/CHANGE SEAT 5. YOU CAN CHECK IN MULTIPLE PEOPLE 6. YOU CAN
GET BOARDING PASSES
9. STEP 1 Log in and check flight and passenger details
10. FLIGHT ITINERARY Mon 23-Mar-09 Los Angeles (LAX) to Houston
(IAH) Depart 6:35 am Arrive 11:50 a.m. Terminal 6 to Houston (IAH)
Terminal C Duration: 3hr 15mn CO Flight: 194 Economy/Coach Class (
20C ), Snack, Boeing 757 Houston (IAH) to Dallas (DAL) Depart 1:00
pm Terminal B to Dallas (DAL) Arrive 2:02 pm Duration: 1hr 2mn CO
Flight: 2922 Economy/Coach Class ( 11B ), Total duration: 4hr 17mn
(5hr 27mn with connections) Fri 27 -Mar-09 Dallas (DAL) to Houston
(IAH) Depart 9:30 am Arrive 10:33 am Duration 1hr 3mn CO Flight
2544 Terminal B Economy/Coach Class ( 14B ) Houston (IAH) to Los
Angeles (LAX) Depart 11:50 am Arrive 1:27 p.m. Terminal C Duration:
3hr 37mn CO Flight: 1605 Economy/Coach Class ( 22A ), Snack, Boeing
737-900 Total distance: 1,616 mi (2,601 km) Total duration: 4hr
40mn (5hr 57mn with connections)
11. STEP 2 Select seats or request upgrade and confirm
12. Current seat 20C New seat 14C Cancel Confirm and
continue
13. STEP 3 Enter the number of bags checking in and pay
fees
14. Domestic Carrier Checked1st bag Checked 2nd bag Preferred
seat selection Other AIRTRAN $15 $25 $6$20 Beverage/Snack $6
Oversize/Overweight bag $39$79 Travel w/ pet $69 Unaccompanied
minor $39-$59 ALASKA No fee $25 No fee Beverage/Snack $5
Oversize/Overweight bag $50$75 Travel w/ pet $100 Unaccompanied
minor $75 AMERICAN $15 $25 No fee Beverage/Snack $3$6
Oversize/Overweight bag $50$150 Travel w/ pet $100$150
Unaccompanied minor $100 Continental $15 $25 No fee
Oversize/Overweight bag $50$150 Travel w/ pet $125 Unaccompanied
minor $75$100 Delta $15 $25 $5-$25 Beverage/Snack $3$8
Oversize/Overweight bag $90$175 Travel w/ pet $150 Unaccompanied
minor $100 Frontier $15 $25 No fee Beverage/Snack $3$7
Oversize/Overweight bag $75 Unaccompanied minor $50 Hawaiian $15
$25 No fee Oversize/Overweight bag $25$100 Travel w/ pet $60$225
Unaccompanied minor $35$100 JetBlue Airway No fee $20 $10$20
Beverage/Snack $3$5 Oversize/Overweight $50-$100
15. ENTER CREDIT CARD, CONFIRM AND ACCEPT Number of bags to
check in 5 TOTAL COST $125 Enter card type Visa American Express
Master Card Discover Name__________ Card #_____________Vin#_______
Expiration date__/__/__ Cancel Confirm and continue
16. YOU ARE ALMOST FINISHED
17. REVIEW 1. A benefit of checking in online is? A. I do not
have to pay baggage fees B. I can check in multiple individuals C.
Reduces Queuing at the service desk D. B & C Answer: D
18. REVIEW 2. I can not change my seat using on-line check in?
A. True B. False Answer: B
19. STEP 4 Review changes
20. FLIGHT ITINERARY Mon 23-Mar-09 Los Angeles (LAX) to Houston
(IAH) Depart 6:35 am Arrive 11:50 a.m. Terminal 6 to Houston (IAH)
Terminal C Duration: 3hr 15mn CO Flight: 194 Economy/Coach Class (
14C ), Snack, Boeing 757 Houston (IAH) to Dallas (DAL) Depart 1:00
pm Terminal B to Dallas (DAL) Arrive 2:02 pm Duration: 1hr 2mn CO
Flight: 2922 Economy/Coach Class ( 11B ), Total duration: 4hr 17mn
(5hr 27mn with connections) Fri 27 -Mar-09 Dallas (DAL) to Houston
(IAH) Depart 9:30 am Arrive 10:33 am Duration 1hr 3mn CO Flight
2544 Terminal B Economy/Coach Class ( 14B ) Houston (IAH) to Los
Angeles (LAX) Depart 11:50 am Arrive 1:27 p.m. Terminal C Duration:
3hr 37mn CO Flight: 1605 Economy/Coach Class ( 22A ), Snack, Boeing
737-900 Total distance: 1,616 mi (2,601 km) Total duration: 4hr
40mn (5hr 57mn with connections)