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E-COMMERCE Presented by:~ Jitendra Kr Yadav Ranchi University, 2012-2015

E-Commerce Basics

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Page 1: E-Commerce Basics

E-COMMERCEPresented by:~

Jitendra Kr Yadav Ranchi University, 2012-2015

Page 2: E-Commerce Basics

=>The definitions, impacts, complexities, benefits and limitations of e-commerce.ÞThe parallelism between e-business and e-commerce.ÞThe factors affecting it.ÞThe barriers of e-commerce.ÞAnd many more...

OUR PRESENTATION ENTAILS:~

Page 3: E-Commerce Basics

Today we can made:-On-line marketing, ordering.

• E-trading of goods n intangibles.

On-line payment and support and services.

• On-line marketing, ordering.

On-line Introduction and legal advices.

• On-line payment n services.

Collaboration between companies.

• On-line engineering n advices.

On-line design and engineering...n many many more. •Collaboration between companies.

Page 4: E-Commerce Basics

“Internet-The mother of e-com.” On the way to this

pesentation, we can’t continue without

offering the flowers of thanks

to those people who haveshaped the e-world

n made our lives easy...

“We are very grateful to u...Thanks.”

Page 5: E-Commerce Basics

=> Electronic Commerce (EC) is where business transactions take place via telecommunications networks, especially the Internet.=> It describes the buying and selling of products, services,and information (about doing business electronically).=> Itz the conduct of a financial transaction by electronic means.

E-COMMERCE Defenitions:-=> In this “dot com/internet revolution era“ it is often defined as...

Page 6: E-Commerce Basics

=>• It is the conduct of

business on the Internet.

=> •It includes customer service (e-service) and intra-business tasks.

=> •The development of intranet and extranet is part of e-business.

=> •E-business is everything to do with back-end systems in an organisation.

What about e-Business ? ÞIt is above buying and selling,it also avails servicing customers and collaborating with business partners.

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E-DISTINCTION :-...between E-Commerce n E-Business.=>Attempting to define E-commerce or E-business is guaranteed to generate debates with meaningless origins.

E-commerce is the exchange of merchandise (whether tangible or intangible) on a large scale between different countries using an electronic medium – namely the Internet.While, E-businesses are the processes orareas involved in the running and operation of an organisation that are electronic or digital in nature.

Page 8: E-Commerce Basics

Parallelism betweene-commerce and e-business:-

Page 9: E-Commerce Basics

WHAT ARE THE KEY ‘DRIVERS’ ?(FACTORS)

Technological

Social Political

Economical

Page 10: E-Commerce Basics

Telecommunications infrastructure

• Telecommunications infrastructure.

Backbone infrastructure and architecture

• Basic infrastructure(architectural).

Industry players and competition

• Industry players n competition.

Pricing • Pricing.Internet service providers

• Internet service providers.

Range of services available (e.g. ADSL, ISDN)

• Range of services available.

Ownership (private or public sector)

• Ownership(private or public).

Access to new technology developments

• Access to new technology developments.

Bandwidth • Bandwidth.Speed of development and implementation of new technology by industry

• Speed of development and implementation of new technology.

Technological factors :–

Page 11: E-Commerce Basics

Number and type of government incentives and programmes to support the

• Government incentives and programmes.

use and development of new technology

• Use n development of new technology.

Legislation – number and type of supportive or restrictive laws and policies

• Legislation,validity,restriction n laws.

laws that recognise and enforce the validity of electronic documentation,

• Contracts n transactions in a court of law.

contracts and transactions in a court of law; the validation of digital

• Signatures:-The legal use of e-security.

signatures; the legal usage of electronic security measures such as

• Public policies:-Whether gov is supportive for e-transaction n processes.

Political factors:–

Page 12: E-Commerce Basics

Social factors:-

Skills of workforce • Skills of workforce.

Number of users on-line

• Number of users on-line.

Penetration rate of PCs

• Penetration rate of PCs.

Level of education; computer literacy and IT skills

• Level of education:- computer literacy and IT skills.

Culture of technophilia – a willingness and ability to adopt new technology

• Culture of technophilia:– a willingness and ability to adopt new technology.

and the speed at which technology achieves critical mass as in Japan

• Speed at which technology achieves critical mass .

Page 13: E-Commerce Basics

Economic growth – GDP • Economic growth.

Average income • Average income.

Cost of technology (hardware and software)

• Cost of technology (hw/sw).

Cost of access to telecommunications infrastructure – pricing structures and

• Cost of access to telecommunications infrastructure – pricing structures and rates.

Rates

• Commercial infrastructure:-advancement of banking sector,payment systems.

Commercial infrastructure – advancement of banking sector; payment

• Innovative business models.

ECONOMICAL FACTORS:-

Page 14: E-Commerce Basics

THE IMPACT OF E-COMMERCE In...

=> Marketing.=> Computer sciences.=> Finance and accounting.=> Economics.=> Production n operations management (manufacturing).=> Management information systems.=> Human resource management.

Page 15: E-Commerce Basics

THE BENEFITS OF E-COMMERCE:-

Benefits of e-commerce to organisations:-

Benefits of e-commerce to consumers:-

Benefits of e-commerce to society:-

Page 16: E-Commerce Basics

International marketplace.

• International marketplace.

Operational cost savings.

• Operational cost savings.

Mass customisation • Mass customisation.

Enables reduced inventories and overheads by facilitating ‘pull’-type supply chain management

• Reduces inventories and overheads by facilitating ‘pull’-type supply chain management.

Lower telecommunications cost

• Lower telecommunications cost.

Digitisation of products and processes

• Digitisation of products and processes.

No more 24-hour-time constraints

• No more 24-hour-time constraints.

THE BENEFITS OF E-COMMERCE TO ORGANISATIONS:-

Page 17: E-Commerce Basics

24/7 access. • 24/7 access.

More choices. • More choices.

Price comparisons. • Price comparisons.

Improved delivery processes.

• Improved delivery processes.

An environment of competition where substantial discounts can be found or value added, as different retailers vie for customers.

• An environment of competition where substantial discounts can be found.

THE BENEFITS OF E-COMMERCE TO CONSUMERS:-

Page 18: E-Commerce Basics

Enables more flexible working practices

• Enables more flexible working practices.

Connects people.

• Reduces environmental pollution.

Facilitates delivery of public services • Connects people.

Connects people. •Facilitates delivery of public services.

THE BENEFITS OF E-COMMERCE TO SOCIETY:-

Page 19: E-Commerce Basics

Limitations of e-commerce to organisations

• Limitations of e-commerce to organisations.

Limitations of e-commerce to consumers

• Limitations of e-commerce to consumers.

Limitations of e-commerce to society• Limitations of e-

commerce to society.

THE LIMITATIONS OF E-COMMERCE:-

Page 20: E-Commerce Basics

Lack of sufficient system security, reliability, standards and communication protocols.

• Lack of sufficient system security, reliability,standards and communication protocols.

Rapidly evolving and changing technology,

• Rapidly evolving and changing technology.

Under pressure to innovate and develop business models to exploit the new opportunities

• Under pressure to innovate/develop business models to exploit the new opportunities.

Facing increased competition

• Facing increased competition.

Problems with compatibility of older and ‘newer’ technology

• Problems with compatibility of older and ‘newer’ technology.

LIMITATIONS OF E-COMMERCE TO ORGANISATIONS:-

Page 21: E-Commerce Basics

Computing equipment

• Computing equipment.

A basic technical knowledge

• A basic technical knowledge.

Cost of access to the Internet

• Cost of access to the Internet.

Cost of computing equipment

• Cost of computing equipment.

Lack of security and privacy of personal data

• Lack of security and privacy of personal data.

Physical contact and relationships are replaced by electronic processes.

• No physical contact n relationships.

A lack of trust because they are interacting with faceless computers

• Lack of trust as they are interacting with faceless computers.

LIMITATIONS OF E-COMMERCE TO CONSUMERS:-

Page 22: E-Commerce Basics

Breakdown in human interaction

• Breakdown in human interaction.

Social division. • Social division.

Reliance on telecommunications infrastructure, power and IT skills

• Reliance on telecommunications infrastructure, power and IT skills.

Wasted resources • Wasted resources.

Facilitates Just-In-Time manufacturing

• Facilitates Just-In-Time manufacturing.

Difficulty in policing the Internet

• Difficulty in policing the Internet.

LIMITATIONS OF E-COMMERCE TO SOCIETY:-

Page 23: E-Commerce Basics

CLASSIFICATIONS OF E-COMMERCE:-

Page 24: E-Commerce Basics

THE BARRIERS TO E-COMMERCE:-

=>• Internet

Infrastructure.=> • Security.

=>• Commercial

Infrastructure. =>> • Culture.

=>> • Business Modals.

=> • Lack of Personnel.

=>• Interoperability of

Systems.

Page 25: E-Commerce Basics

Thank U...!!!