Dispatch software application smart ptt test procedure

Dispatch Software Application “SmartPTT” Test Procedure

2013

This document contains information about test procedures of SmartPTT application regarding its general

functionality in IP Site Connect Network. It doesn’t contain information about specific features testing and

MOTOTRBO equipment testing. Procedures may vary depending on required and frequently used functionality

for each customer.

Table of contents

1. Test Procedure of SmartPTT general functionality .......................................................... 2

1.1. “SmartPTT Radio Service” status test .......................................................................... 2

1.2. Launching SmartPTT Dispatcher application ............................................................. 2

2. Test procedure of Dispatcher-Radio communication ....................................................... 2

2.1. Subscriber radio registration on Dispatcher Console ....................................................... 2

2.2. All Call from Dispatcher Console ............................................................................... 3

2.3. Private Call between Dispatcher and Subscriber ........................................................... 3

2.4. Group Call with Dispatcher participation ..................................................................... 3

2.5. Emergency Alarm ..................................................................................................... 4

2.6. Emergency Call ......................................................................................................... 4

2.7. Call Alert ................................................................................................................. 5

2.8. Radio Check ............................................................................................................. 5

2.9. Radio Monitoring by Dispatcher ................................................................................. 5

2.10. Blocking and Unblocking Radio by Dispatcher ............................................................. 6

2.11. Text Message Exchange between radio subscribers and Dispatcher ................................ 6

2.12. Deferred actions ........................................................................................................ 7

3. Phone Calls Test Procedure (IP Site Connect Network) ................................................... 8

3.1. Private Phone Call initiated by phone subscriber ........................................................... 8

3.2. Group Phone Call initiated by phone subscriber ............................................................ 8

3.3. Phone Call initiated by Radio subscriber ...................................................................... 8

3.4. Phone call between Radio and Phone subscribers initiated by Dispatcher ........................ 9

4. Test Procedure of GPS functionality.............................................................................. 10

4.1. Saving GPS coordinates in database .......................................................................... 10

4.2. Receiving and Processing GPS Locations from Radio Subscriber ................................. 10

4.3. Turning off GPS Location Requests from SmartPTT ................................................... 10

4.4. Show subscriber on the map ..................................................................................... 11

5. Test Procedure of Sound Recording. ............................................................................. 11

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1. Test Procedure of SmartPTT general functionality

1.1. “SmartPTT Radio Service” status test

SmartPTT Radio Service status test

# Actions Presumable result Comments

1

Launch Radioserver Configurator:

go to Start menu->All Programs-

>SmartPTT-> Radioserver

Configurator

SmartPTT Radioserver Configurator

application is started.

2

Take a look at the main window of

Radioserver Configurator. Make sure

that Service state is Started.

If Service state is Stopped, click on

Start button to start the Service.

Service state is Started.

1.2. Launching SmartPTT Dispatcher application

Launching SmartPTT Dispatcher application


1

Launch SmartPTT Dispatcher at the

Dispatcher work station: go to Start

menu->All Programs->SmartPTT->

SmartPTT Dispatcher.

Login window is launched.

2 Choose Operator and enter Password

(if it’s set for chosen Operator), click

OK button.

Authorization in the system is successful

and SmartPTT Dispatcher is launched.

3 Make sure that all components are

available in Subscriber Panel in the list

of Online subscribers.

In the list of Online Subscribers all

necessary slots, groups and subscribers are

displayed.

2. Test procedure of Dispatcher-Radio communication

2.1. Subscriber radio registration on Dispatcher Console

Subscriber Registration after switching the radio on


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1 Switch the Radio A on Radio A sends registration request to the

SmartPTT Radioserver.

Radio status is changed to Online.

2 Switch the channel of the Radio A to

the slot 2 of the same repeater (IP Site

Connect Network).

Radio A is registered on another channel

(e.g. slot 2)

2.2. All Call from Dispatcher Console

All Call


1 Move Radio A, Radio B and Radio C

to the same channel (e.g. Slot 1).

Select Slot 1 channel in Subscriber

Panel of SmartPTT Application and

click on PTT button nearby.

One-way communication is established

between Dispatcher and Radios A, B and C.

(One-to-Many Communication)

2.3. Private Call between Dispatcher and Subscriber

Private Call


1 In Subscriber Panel select Radio A

and click PTT nearby

Two-way half-duplex communication is

established between Dispatcher and Radio

A. (One-to-One communication)

2 On the Radio A select Dispatcher

Contact or manually enter

Dispatcher’s ID and push Radio PTT

button.



A.

In the application you will see pop up

subscriber window where call type (Private

Call) and time are displayed. (One-to-One

communication)

2.4. Group Call with Dispatcher participation

Group Call


1 In Subscriber Panel select Group 1 in

which Radio A and Radio B are

included and click PTT nearby.

Half-duplex group communication is

established between Dispatcher and Radios

A and B which are included in Group 1.

(Many-to-Many Communication).

2 From Radio A contact list select Group

1 contact and press PTT button.

Half-duplex communication is established

between Dispatcher and Radio A and

.

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Radio B (Many-to-Many Communication).

In the application you will see pop up

Group window where call type (Group

Call) and time are displayed.

2.5. Emergency Alarm

Emergency Alarm


1 On Radio A press button

preprogrammed for Emergency Alarm

sending.

In SmartPTT application you will see pop

up call window in which event type

(Emergency Alarm) and time are displayed.

In SmartPTT application Slot (Channel) on

which Emergency Alarm was sent are

highlighted with red color.

.

2.6. Emergency Call

Emergency Call


1 On Radio A press button

preprogrammed for Emergency Alarm

sending.


up call window in which event type

(Emergency Alarm) and time are displayed.

In SmartPTT application Slot (Channel) on

which Emergency Alarm was sent are

highlighted with red color.

.

2 Press PTT on the Radio A. Half-duplex communication is established

between Dispatcher, Radio A and Radio B

which are included to Group 1 (Group 1 is

assigned to PTT button by default).


up Group Call Window in which event type

(Emergency Call) and time are displayed.

3 Release PTT on the Radio A and press

PTT button in the Group Call

Window.

Radios A and B included to Group 1will

hear Emergency Group call.

4 When call is ended, in subscriber

panel click on right arrow to expand

Slot 1 (channel) menu.

and select Exit Emergency Mode.

SmartPTT turns off Emergency mode. Red

channel highlighting goes off.

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5 On Radio A press button assigned to

turn off emergency mode.

Radio A goes out of Emergency mode.

2.7. Call Alert

Call Alert


1 In Subscriber Panel double click on

Radio A to open Subscriber Call

Window. In Call window click on Call

Alert button to send command to

Radio A.

Call Alert is sent to Radio A and on Radio

A Audio signal is played which notify

subscriber about incoming Call Alert.

2 On Radio A press PTT button. Two-way half-duplex communication is


A

On SmartPTT Dispatcher Console pop up

Call Window is appeared in which event

type (Private Call) and time are displayed.

2.8. Radio Check

Radio Check


1 Expand Service menu and select

Radio Check.

Radio Check window is opened.

2 Specify Radio A ID or IP (depending

on the subscriber ID input method)

and select control stations which

should be used to check the subscriber

availability and click Send button.

Pop up call window is appeared in

SmartPTT application. You will see

information about subscriber availability:

Subscriber is available.

3 Switch off Radio A.

Repeat actions from paragraphs 1-2.

Pop up call window is appeared in

SmartPTT application. You will see

information about subscriber availability:

Subscriber is unavailable.

2.9. Radio Monitoring by Dispatcher

Radio Monitoring




Window. In Call window click on

Application establishes latent private call

to Radio A and Radio A is transmitting

voice around the radio during the specified

.

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Monitoring button to send Monitoring

command to Radio A.

period of time.


Call Window is appeared in which event

type (Monitoring) and time are displayed.

2.10. Blocking and Unblocking Radio by Dispatcher

Blocking and unblocking radio by Dispatcher




Window. In Call window click on

Block Radio button to block the radio.

Radio A receives block command and it is

turned to inactive mode. Radio is disabled.

Nothing is displayed on its screen. Radio

does not response to clicking actions and it

does not revert to normal operating mode

even if you power it down and then up.

2 Click Unblock Radio in Subscriber

Call Window.

Radio A receives command to unblock the

radio, and radio is reverted to normal

operating mode.

2.11. Text Message Exchange between radio subscribers and

Dispatcher

Text Messages




Window. In Text Message field type

text message and press Send Button or

Enter on your keyboard.

Radio A receives Text message and it is

displayed on radio screen.

In Subscriber Call Window you will see

text of the message and delivery time. It

means that text message is delivered to the

Radio A.

2 Go to menu of Radio A and select

Messages->Write. Type text message,

press OK and then Send. Select

Dispatcher Contact Name (PC Contact

or Private Contact) and press OK.


Subscriber Call Window is appeared in

which text of the message and time are

displayed.


Group 1 (in which Radio A, B and C

are included) to open Group Call

Window. In Text Message field type

text message and press Send Button or

Enter on your keyboard.

Radios A, B and C receive text message

and it is displayed on their screens.


Group Call Window is appeared with the

following information: “Time”> Message

is sent “Text”.



Radio A receives Text message and it is

displayed on radio screen.

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page. 7 of 11

Window. Click on Message button

(which is near Send button) to open

Send Message Window. Select

Template and click on Send button.

In Subscriber Call Window you will see

text of the message and delivery time. It

means that text message is delivered to the

Radio A.

2.12. Deferred actions

Deferred actions – Voice message



In Subscriber Panel double click on

Radio A (even if it’s in Offline List of

subscribers) and select Create

Deferred Action.

Create Deferred Action Window is opened.

2 In Create Deferred Action Window

click on Record button and start

recording voice message. After you

finish click on Stop button. Click on

Save button to save recorded file as

deferred action.

Audio message is recorded and saved. (To

make sure that file is saved, go to Service-

>View deferred actions->select

Radioserver and click on Load action list).

3 Switch on Radio A. As soon as the Radio A registers in Online

List of Subscribers, Loudspeaker of Radio

A it will receive recorded file.

Deferred actions – Text message



In Subscriber Panel double click on

Radio A (even if it’s in Offline List of

subscribers) and select Create

Deferred Action.

Create Deferred Action Window is opened.

2 In Create Deferred Action Window

tick Send text message field and type

text. After you finish click on Save

button.

Note. Unselect Send Audio Message

if you send only deferred text message.

Text message is saved. (To make sure that

it is saved, go to Service->View deferred

actions->select Radioserver and click on

Load action list).

Switch on Radio A. As soon as the Radio A registers in Online

List of Subscribers, message will be

delivered to Radio A.

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3. Phone Calls Test Procedure (IP Site Connect Network)

3.1. Private Phone Call initiated by phone subscriber

Private Phone Call initiated by phone subscriber


1 Dial Radio A ID from the phone.

If there is any Private Call Mask

specified in Radioserver Configurator,

first dial Private Mask and then Radio

A ID.

Loudspeaker of the Radio A produces the

sound which notifies user about incoming

phone call.

2 Press PTT on the Radio A Two-way half-duplex communication is

established between phone subscriber and

Radio A.

3 Hang up to end phone call. Connection between Radio A and phone

subscriber is broken. Loudspeaker of the

Radio A produces the busy tone which

notifies radio subscriber that phone call is

ended.

3.2. Group Phone Call initiated by phone subscriber

Group Phone Call initiated by phone subscriber


1 Dial Group ID (in which Radio A, B

and C are included) from the phone.

If there is any Group Call Mask

specified in Radioserver Configurator,

first dial Group Mask and then Group

ID.

Loudspeakers of the Radio A, Radio B and

Radio C produce the sound which notifies

users about incoming phone call.

2 Press PTT on one of the radios. Half-duplex communication is established

between phone subscriber and group of

radio subscribers. (Many-to-Many

Communication)

3 Hang up to end phone call. Connection between Group 1 and phone

subscriber is broken. Loudspeakers of the

radios produce the busy tone which notifies

radio subscriber that phone call is ended.

3.3. Phone Call initiated by Radio subscriber

Phone Call initiated by Radio subscriber


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page. 9 of 11

1 Go to menu of Radio A and select

Contacts->Manual Dial->Phone

Number. Type phone number and

press OK.

If you have predefined phone number

in Contact List, you can choose it and

press OK. Select Call Phone and click

OK one more time.

Phone Subscriber hears incoming

telephone call.

Loudspeaker of the Radio A informs that

phone is ringing and Radio A is waiting

when phone subscriber picks up the phone.

When the phone subscriber picks up the

phone, he hears notification tone that this

call is from radio network.



Radio A.

Loudspeaker of the Radio A produces short

tone which notifies that the connection is

established successfully.

2 Press BACK button on the Radio A

keypad to end phone call

Connection between Radio A and phone


radio produces the busy tone which notifies


On the screen of the Radio A you will see

message “Ending Phone Call…”.

3.4. Phone call between Radio and Phone subscribers initiated by Dispatcher

Phone call between Radio and Phone subscribers initiated by Dispatcher




Window. Click on Call Telephone

Subscriber and select Phone

subscriber to connect. If there is no

necessary phone number in the list of

phone subscribers, click on Dial

button and enter phone number. Then

click Connect.

Phone subscriber selected by Dispatcher

hears incoming phone call tone.

Loudspeaker of the Radio A informs about

incoming Phone Call.

On SmartPTT Dispatcher Console you will

the current phone call status: “Ringing…”.

2 Establish the connection by picking up

the phone.



Radio A.

On SmartPTT Dispatcher Console you will

the current phone call status: “Call”.

3 Hang up to end phone call. Connection between Radio A and phone


radio produces the busy tone which notifies



.

page. 10 of 11

message “Call Complete”.

4. Test Procedure of GPS functionality.

4.1. Saving GPS coordinates in database

Saving GPS coordinates in database


1 In SmartPTT Dispatcher application

go to Settings->GPS

GPS Settings Window is opened.

2 Tick Save GPS Locations in

Database. Click Finish.

GPS Settings Window is closed.

GPS information will be saved to database.

4.2. Receiving and Processing GPS Locations from Radio Subscriber

Receiving and Processing GPS Locations from Radio Subscriber


1 Provide GPS signal reception by Radio

A. (Place the radio outdoor for some

time or go outside with the radio)

Sometimes it can take some time to

receive GPS signal (about 10 minutes).


filled satellite antenna sign. That means

that radio receives and processes GPS

signal.

2 In Subscriber Panel right-click on


Window and tick GPS Support and

Show on Map (specify period of GPS

location update). Click on Save

button.

In the main menu of SmartPTT

Dispatcher go to Map->and open map

to see subscriber on it.

Subscriber Properties Window is closed.

Radio A sends its location information

according to GPS update time period.

On the map you will see Radio icon with

the actual GPS coordinates.

4.3. Turning off GPS Location Requests from SmartPTT

Turning off GPS Location Requests from SmartPTT




Window and unselect Show on Map

and click on Save button.

Subscriber Properties Window is closed.

Radio A stops sending s its location

information.

Radio icon disappears from the map.

.

page. 11 of 11

4.4. Show subscriber on the map

Show radio subscriber on the map




Window and click on Find on Map

button.

On the map you will see Radio A icon with

the current coordinates.

If there are no valid GPS locations, then

radio icon will be shown with the last

received coordinates (saved in database).

5. Test Procedure of Sound Recording.

Listening Recorded Calls


1 In SmartPTT Dispatcher click on Event

Logs in the Main Menu bar and select

All Events.

The system event log appears.

2 Select several events which contain

sound records and click on Play

Selected Records button.

Play Records Window opens. Recorded

files are sorted by date. Automatically the

first record is played.

3 Click on Go to next record button. Dispatcher starts to play the second record.

4 Click on Return to previous record

button.

Dispatcher starts to play the first record.

5 Click on Stop Playback button. File playing stops.

Conclusion:

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Dispatch software application smart ptt test procedure