B E I N G A P R O F E S S I O N A L N O V I C EF R A N K D U R A N @ J S T B N G F R A N K # I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

a person who is expert at his or her work

P R O F E S S I O N A L

a person who is new to the

circumstances in which he

or she is placed

N O V I C E

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

a person who is expert at being

new to the circumstances in

which he or she is placed

P R O F E S S I O N A L N O V I C E

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

S TAT E O F M I N DB E I N G A P R O F E S S I O N A L N O V I C E I S A

CONDUCT

CURIOSITY

COLLABORATION

3 C S O F C O M M U N I C A T I O N

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

L E T ’ S F O C U S O N C O N D U C T

C O N D U C T I S T H E P H Y S I C A L M A N I F E S TAT I O N O F Y O U R S TAT E O F M I N D

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

L E T ’ S F O C U S O N C O N D U C T

E G O D I S R U P T S Y O U R S TAT E O F M I N D

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

E X A M P L E 1 : L O U D N O I S E S

W H A T D O E S E G O L O O K L I K E ?

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

W H A T D O E S E G O L O O K L I K E ?

E X A M P L E 2 : T H E S H U T D O W N

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

S T O P !S O W H A T C A N I D O A B O U T I T ?

G E T O V E R Y O U R E G O !

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

A S K Y O U R S E L F …

W H AT W O U L D A N O V I C E D O ?

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

A N O V I C E W O U L D …

• Understand that they do not have all the answers

• Listen for opportunities

• Learn from mistakes

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

A N O V I C E I S N O T A B O U T

E G O

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

Y O U H AV E T O D O P U T A S I D E Y O U R E G O

… B E C O M E T H E N O V I C E …

W H E N TA L K I N G T O S O M E O N E

H E R E ’ S T H E H A R D PA R T …

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

P U T T I N G A S I D E Y O U R E G O TA K E S P R A C T I C E

I N T R U E N O V I C E F O R M …

R E C O G N I Z I N G Y O U R E G O TA K E S P R A C T I C E

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

B E C O M E A P R O F E S S I O N A L A T

R E C O G N I Z I N G Y O U R E G O

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

B E C O M E A P R O F E S S I O N A L A T

B E I N G A N O V I C E

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1

T H A N K Y O U !

# I A S 1 5 H T T P : / / S P K R 8 . C O M / T / 5 3 7 1 1