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The Value of the CRM System Customer Relationship Management System

The Value of a CRM System in Sales

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If you want to be able to improve on your results you must be able to measure your results at each stage of the process

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Page 1: The Value of a CRM System in Sales

The Value of the CRM SystemCustomer Relationship Management System

Page 2: The Value of a CRM System in Sales

CRM Defined

Page 3: The Value of a CRM System in Sales

And why do I want

to add this to my

already busy day?

Page 4: The Value of a CRM System in Sales

DO YOU WANT MORE

Page 5: The Value of a CRM System in Sales

YOU CANNOT FIX WHAT YOU CANNOT MEASURE

Page 6: The Value of a CRM System in Sales

Knowing your actual won Vs lost numbers are critical if you want to improve.Most salespeople think that they close a higher percentage than they actually do

Knowing how many prospects are in each stage also helps you identify where your leakage occurs

Page 7: The Value of a CRM System in Sales

Leads are not prospects and are not in your sales funnel until you convert them into an actual appointment

Knowing where the lead came from helps you understand where to focus your energies

Page 8: The Value of a CRM System in Sales

Knowing where the contact came from helps you understand where to focus your energies

Recordings of all telephone communication minimizes the chance of forgetting anything

Page 9: The Value of a CRM System in Sales

Having recordings of calls, copies of proposals and emails in one place

Page 10: The Value of a CRM System in Sales

Benefits of The CRM System

• Snapshot of your current pipeline– A shot of reality

• Record of Win/Lost• Identify where the prospects came from• Identify what sales propositions open the most

opportunities and which are easiest to close• Makes it easy to identify where in the process your

sales are breaking down• Complete record of all contacts with prospects and

customers (can include telephone conversations

Page 11: The Value of a CRM System in Sales

Mel Schlesinger336-525-6357

Schedule an Appointment to Talk

http://mels.youcanbook.me