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Why are omni-channel shoppers more valuable?
Rise in omni-channel offerings
Omni-channel shoppers spend more at a time
Why are omni-channel shoppers more valuable?
Omni-channel shoppers spend more at a time
Omni-channel shoppers spend 4% and 10% more while shopping through offline & online
channels, respectively than shoppers who use only a single retail channel to shop
Source: Business Insider
Omni-channel shoppers are more loyal
Why are omni-channel shoppers more valuable?
Omni-channel shoppers are more loyal
Customers who engaged with retailers on multiple channels visited a brick-and-mortar store
23% more often over six months.
Source: Business Insider
Why are omni-channel shoppers more valuable?
Shoppers who engage with retailers across multiple touchpoints are driving boosts in conversion rates both online and offline as they become increasingly reliant on more than one channel to aid in their purchasing decisions
Every year, 50,000 retail associates use ETP to serve 150,000,000 consumers, selling USD
5,000,000,000 of merchandise. More than 300 brands in over 20 countries, across 10 time-
zones, in 200 cities, at 25,000+ stores, in 5 languages run on ETP.
Australia, Bahrain, China, Egypt, Hong Kong & Macau, India, Indonesia, Iraq, Jordan, Kingdom of Saudi Arabia, Kuwait, Malaysia, Oman, Qatar, Singapore, Thailand, The Philippines, Tunisia, U.A.E., Uzbekistan, Vietnam and Yemen
www.etpgroup.com