Starbucks store mgmt model transition tool brd

Yes Carin Clarkson Co-Business Requester Approves Budget and PO'sEmployee Resources / Global Learning

/ OD - AmericasApprover 206-555-3490 SSC / Pacific

Yes Marc March Co-Business Requester

One who carries out end result of

the project; oversees the project for

the Business Sponsor - VP

US & Americas & EMEA / Global

Operations / Global Ops Solutions &

Continuous Imprvm

Approver 206-555-1156 SSC / Pacific

Yes Laronda Luttrell Employees with Business

for Recruiting SupportRecruiting SFM SME

Attends Requirements Elicitation

Sessions

Employee Resources / Global Staffing

/ GS - US Retail Recruiting BApprover 206-555-9362 SSC / Pacific

Yes Christopher Casebolt

Employees with Business

for Background Inquiry

Support

BI SMEAttends Requirements Elicitation

Sessions


/ GS - Talent SolutionsApprover 206-555-7271 SSC / Pacific

Yes Lydia Lal Supports markes already

transitioned to SMM

SME on rollout bestpractices

and lessons learned


Sessions

US & Americas & EMEA / PRO US

Business / PRO - North DivisionReviewer 617-555-3400

New England /

Eastern

Yes Twanda Timm Supports markes already

transitioned to SMM

SME on rollout bestpractices

and lessons learned


Sessions

US & Americas & EMEA / PRO US

Business / PRO - North DivisionReviewer 617-555-5371

New England /

Eastern

No Roman Reddell Employees with Business

for Recruiting Support

Recruting Processes & Tech

intersection SME


Sessions


/ GS - US Retail Recruiting BReviewer 602-555-7584

Arizona /

Mountain

No Anneliese Altman Responsible for EIT

Technical schedule

EIT Technical Deployment

Manager

EIT grading review of the business

requirements, schedule, aid in

obtaining EIT resources, breakdown

barriers within EIT that may be

impeding impacts on delivery

Global Technology / Business

Technology / Talent Management

Solutions


No Dave Dennie SFM/SMM legal counsel Legal Lead Reviews Requirements

Law & Corporate Affairs / Labor &

Employment, BEC & EO Initiatives /

Labor & Employment


No Berry Bodkin EEO Compliance EEO Lead Reviews RequirementsLabor & Employment, BEC & EO

Initiatives / EO InitiativesApprover 206-555-6057 SSC / Pacific

Yes Estrella Embree

Employees with Business

for Background Inquiry

Support

BI SMEAttends Requirements Elicitation

Sessions


/ GS - Talent SolutionsReviewer 206-555-6882 SSC / Pacific

No Clarisa Castellanos Support business in HRIS

data managementSAP Integration SME Reviews Requirements

PRO S&S -Systems & Sust & Data

IntegrityReviewer 206-555-2352 SSC / Pacific

Yes Addie Arline

Supports business in

determination of rate of

pay for retail hourly

Employees

Rate of Pay SMEReviews Requirements

Delivers rate of pay calculationsCompensation - Incentive Plans Reviewer 206-555-2363 SSC / Pacific

No Phillis Paton EPO Project Manager Is responsible for project delivery

US & Americas & EMEA / Global Ops

Planning & PMO / Project Mgmnt

Office

Reviewer 206-555-1460 SSC / Pacific

Yes Devon Goda (CW) Lead Business Analyst (BSA)

Creates Business Requirements,

UAT Plan, traceability, requests test

data etc.

Employee Resources / Global

Corporate Functions / Global Business

Enablement

Author 206-555-4957 SSC / Pacific

PROJECT NAME / PR#: Store Management Model Transition Tool / -

STAKEHOLDER ANALYSIS

Required for

Building Stakeholder Name Business Impacts Project Role Deliverables Business Unit / Subunit / Department Approver / Reviewer Phone Number

Location /

Time Zone Notes / Comments

LEADERSHIP (BUSINESS)

ADDITIONAL STAKEHOLDERS

CORE TEAM

Primary Stakeholders

Final decision makers of

scope & business process

changes

# Time Period Task Activity Deliverable Deliverable Owner(s) Notes/Comments

1 Week 1

8/11- 8/15

-Project Introduction

-Meet & greet with stakeholders

-Frame BRD

-Begin supporting process documentation

Lead BSA - Devon Goda

2 Week 2

8/18 - 8/22

Stated Requirements

Use Cases

Lead BSA - Devon Goda Existing body of work research

completed

3 Week 3

8/25 - 8/29

Stated Requirements

Use Cases

Lead BSA - Devon Goda Elicitation workshops completed

4 Week 4

9/1 - 9/5

Stated Requirements

Use Cases

Lead BSA - Devon Goda Distillation of existing

documentation completed

5 Week 5

9/8 - 9/12

Use Cases

Process Diagrams

Requirements Package


6 Week 6

9/15 - 9/19

Use Cases

Process Diagrams

Requirements Package


7 Week 7

9/22 - 9/26

-Solicit final stakeholder revisions to Requirements Package

-Handoff of Baseline Requirements Package to IT

Baselined Requirements Package Lead BSA - Devon Goda Current Week

8 Week 8

9/29 - 10/03

-Support Funding and Design Activities as Needed Baselined Requirements Package Lead BSA - Devon Goda Deliverables not owned by BSA, but

BSA will perform review/approval

activities as needed

9 Week 9

10/06 - 10/09

Test Planning Activities

-Review and Approve QAT Plan

-Draft UAT Plan (including Test Case Inventory)

-Review and Approve UAT Plan

-Identify data needs

-Submit UAT data request

-Baselined UAT Plan

-Quality Center (QC) Ticket for data

request

-Data Request Confirmation from Data

Solutions site

Unsupported

10 Week 10

10/13 - 10/17

NOD Planning Support:

-Draft NOD Plan

-Conduct stakeholder review of NOD plan

-Revise NOD Plan based on stakeholder feedback

NOD Plan Unsupported

Analysis Work Plan

- A series of requirements elicitation workshops

- Review existing documentation: related projects; documentation developed prior to the

sessions

-As needed, conduct one-on-one or sidebar meetings with requirements specifiers (SMEs)

-Compile elicited business requirements, use cases, activity/process diagrams, non-

functional requirements, etc. into the Requirements Package

-Conduct stakeholder walkthrough of Requirements Package

-Conduct peer review of Requirements Package

-Solicit stakeholder approval of Requirements Package

PROJECT NAME /PR#: Store Management Model Transition Tool / -

Actor Description User Group Business Unit Department Record Restriction

Data Element

Restrictions

(fields/columns)

Data Entry Capability Edit Capability Note

Generic User

Describes universal entry, exit, and navigation transactions for most

users of the system. Use cases with this actor as the primary user

represent core functionality for the system.

No explicit users; most user groups inherit this

actor's use casesN/A N/A Refer to inheriting actor Refer to inheriting actor Refer to inheriting actor Refer to inheriting actor

Internal Applicant

The most functionally limited users of the system. This actor may only

perform the single task of expressing interest. There are no other

business processes the system need facilitate for the actor.

This actor does not map to the Generic User actor intentionally to

imply a minimal interactive experience for this group.

Assistant store manager, shift supervisor, barista Starbucks Coffee US & Americas & EMEA US Business Self only

Partner number, name,

personal address,

personal email, and

expression of interest only

Limited to expression of interest

in shift manager role, submission

of personal email address, and

consent to background inquiry.

Personal email address only

Store Manager

The second most limited users. This actor primarily responds to

Internal Applicant activates with the next step in the workflow. The

actor also produces physical documents for handoff to Internal

Applicants.

Store manager Starbucks Coffee US & Americas & EMEA US Business Span of control

May not view SSN, DOB,

or Background Inquiry

results

Assessment Q&A for partners

who express interest in the SFM

role, offer letter status, and

partner notes

Offer letter status and notes only

District Manager

The most common t transactional user. This group will interact with

the tool daily and perform several transactions. The closest thing to a

'super-user' group.

District manager Starbucks Coffee US & Americas & EMEA US Business Span of controlMay not view SSN or

DOB

Everything except changes to

rate of pay, market transition

date, and access rights

Same as Data Entry

Partner Resource

Generalist

Includes both PRM & PRD users, this group is second in commonality

of use only to DMs.

Partner resource manager, partner resource

directorStarbucks Coffee US & Americas & EMEA PRO US Business

All records their PRD can see. PRM operate

with their PRD's span of control for SMM

transition planning.

May not view SSN or

DOB

Everything except changes to

market transition date and

access rights

Same as Data Entry

Retail Operations

The highest level user group, Retail Ops can support other user

groups by performing most actions within the tool. Additionally, only

Retail Ops can modify the market's transition date, a value which is

utilized by several functions.

SMM Program Team Starbucks Coffee US & Americas & EMEA Global Operations NoneMay not view SSN or

DOBEverything Same as Data Entry

Recruiter

Casual user group that uses the information provided by the tool to

advise existing business process. Most work done by the group will

take place in the Taleo tool rather than this solution.

Recruiters, managers Partner Resource Organization GS - US Retail Recruiting NoneMay not view SSN or

DOB

All recruiting planning

informationSame as Data Entry

Background Inquiry

This represents the flow of data to and from the BI vendor on behalf of

PRO Talent Solutions. The use cases are presented with a human

interaction point rather than as an automated solution due to PRO's

requirement to not incur additional costs with their vendor. However, a

manual step isn't in and of itself required if a systematic solution is

possible.

Staffing services specialists, managers Partner Resource Organization GS - Talent Solutions NoneMay use SSN & DOB for

BI processingBackground Inquiry results only Same as Data Entry

LegalExclusively reporting users, these groups interact with the data

infrequently and only in response to prompts from other user groups.

Corporate counsel, analysts

Compensation analysts, managers

Law & Corporate Affairs

Law & Corporate Affairs

Partner Resource Organization

EO Initiatives

Labor & Employment Attorneys

Total Pay - Compensation

NoneMay not view SSN or

DOBNone Same as Data Entry

The Legal Actor includes the PRO compensation funciton.

Compensations needs for access mimic L&CA.

External SystemIncludes SAP & Taleo, these are system users importing and

exporting data form their databases and the tool's own data structure.SAP, Taleo Global Technology IT Pro Solutions N/A N/A N/A N/A

Able to upload, update, and download all solvent data

relevant to the actor

Use Case Use Case Name Created By Date Created Last Updated By Date Last Updated Primary Actor Trigger Description Preconditions Post conditions Normal Flow Alternative Flows Optional Flows

US.00.00 Logs In dgoda-cw 8/28/14 8:27 dgoda-cw 9/11/14 9:40 Generic User SMM Transition planning activitiesCompletion of login steps provides the user with functionality aligned with their permissions set.

This includes menu options, record views, and field controls.

1. Successful Launch of UI

2. Connection to source data

1. Access to functional menu

2. Access limited by credentials with

credentials l imited by role

US.00.00.00 Actor Supplies Credentials

US.00.00.01 System Verifies Credentials

US.00.00.02 System Displays Menu Options

US.00.01 Exits dgoda-cw 8/28/14 8:27 dgoda-cw 9/4/14 9:29 Generic User Actor has logged into tool Exit from the system to end the login session and relock corresponding credential based access.1. Login terminated

2. Session ended

US.00.01.00 Actor Selects the Exit Menu Item

US.00.01.01 System Logs off actor and returns to OS

US.00.02 Returns to Main Menu dgoda-cw 8/28/14 8:27 dgoda-cw 9/4/14 9:29 Generic User Actor has selected a menu optionNavigation back to the main menu enabling access to multiple use cases during a single login

session.1. Main menu displayed

US.00.02.00 Actor Selects Back to Menu Option

US.00.02.01 System Closes Current Display

US.00.02.02 System Displaces Main Menu

US.00.06 Administrates Access Control dgoda-cw 9/4/14 9:29 dgoda-cw 9/4/14 9:29 Retail Operations Business continuity requires expanded span of control Create, modify, and remove custom permissions to access the solution 1. Custom access defined for a user

US.00.06.01Actor Selects Admin Menu Item

US.00.06.02System Displays List of Users

US.00.06.03Actor Selects User From List

US.00.06.04System Displays Permissions for User

US.00.06.07Actor Exits User Permissions Display

US.00.06.05OActor Edits Permissions For User

US.00.06.06OSystem Saves & Enables Permissions

US.01.00 Expresses Interest dgoda-cw 8/27/14 8:16 dgoda-cw 9/4/14 9:29 Internal ApplicantAnnouncement of transition to market followed by invitation

to express interest

ASMs, Shift Supervisors, and Baristas wishing to be considered as internal candidates for SFM

roles must personally express interest. The partner must also agree to and pass a background

inquiry to be considered. That background inquiry requires capture of a personal email address.

1. Qualification by

credentials (ASM, Barista,

Shift Supervisor)

1. Partner record corresponding to

actor is updated with expression of

interest value set to true


actor is updated with personal email

address populated


actor show submission of consent to

background inquiry

US.01.00.01 System Displays Expression of Interest Form

US.01.00.02 Actor Checks Expression of Interest Box

US.01.00.03 Actor Provides Email Address

US.01.00.04 System Confirms Syntax Validity of Email Address

US.01.00.05 Partner Checks Consent to Background Inquiry Box

US.01.00.06 System Displays Confirmation of Submission

US.01.00.07 Actor Clicks Prompt to Exit within 10 Seconds

US.01.00.08 System ends login and returns to OS

US.02.00 Assesses Internal Candidate dgoda-cw 8/27/14 8:16 dgoda-cw 9/4/14 9:29 Store Manager Completion of US.01.00 - Express Interest use case

For each partner that expresses interest the store manager must complete an assessment. The

assessment is a series of canned questions that the SM answers in ranked values. Each candidate

should only be assessed once and the answers should not be changed.

1. US.01.00 completed for

partner to be assessed


selected partner is updated with

assessment values provided by the

actor

US.02.00.00 Actor Selects Assessment Menu Item

US.02.00.01 System Displays Records of Expressions of Interest

US.02.00.02 Actor Selects an Un-assessed Record

US.02.00.03 System Prompts First Unanswered Assessment Question

US.02.00.04 Actor Selects Answer

US.02.00.05 System Updates Record with Selected Answer

US.02.00.06 System Verifies No Unanswered Questions Remaining

US.02.00.07 System Updates Assessment Status to Completed

US.02.00.08 System Returns to Displays of Expressions of Interest

US.03.00 Views Roster dgoda-cw 8/27/14 8:16 dgoda-cw 9/11/14 9:40 District ManagerMarket-level, store-level, and partner-specific SMM Transition

planning

A roster of all partners in the actor's span of control will be commonly used during transition

planning.

1. US.10.00 has provided

viewable data

2. US.10.01 has updated the

date to current

1. Partner information relevant to

transition planning has been

consumed

US.03.00.00 Actor Selects Roster Menu Item

US.03.00.01 System Displays Roster of Partners

US.03.00.02 Actor Navigates Roster

US.03.00.03 System Visualizes Navigation

US.03.01 Updates Dispositions dgoda-cw 8/27/14 8:16 dgoda-cw 9/4/14 9:29 District Manager Partner-specific SMM Transition planning

The roster of all partners will be used to capture the post-transition disposition for each partner as

a part of SMM Transition planning. Disposition values are divided across fields capturing the

partner's new store, job, and rate of pay.

1. Dispositions are updated to pre-

configured values

2. Disposition are ready to drive other

processes

US.03.02.00 Actor Selects a Disposition Field for a Record

US.03.02.01 System Displays Possible Values for the Field

US.03.02.03 Actor Selects a Displayed Value for the Disposition Field

US.03.02.04 System Changes Record to Selected Value

US.04.00 View Recruiting Needs dgoda-cw 8/27/14 8:16 dgoda-cw 9/4/14 9:29 Recruiter Recruiting needs are declared or modified by US.04.02 -

Updates Recruiting Need use case

Recruiting SFM needs for the store and market account for current, estimated internal promotions

into the SFM role, and demonstrate the remaining headcount that must be fulfi l led by external

recruiting.

None

* US.04.02 populates overall

SFM expression of need

1. Partner information relevant to

recruiting SFMs has been consumed

US.04.00.00 Actor Selects Recruiting Need Menu Item

US.04.00.01 System Displays Recruiting Needs

US.04.00.02 Actor Navigates Recruiting Needs


US.04.01 Updates Recruiting Notes dgoda-cw 8/27/14 8:16 dgoda-cw 9/4/14 9:29 RecruiterCommencement of recruiting process triggered by use case

US.04.00 requires communication of direction, status, or other

reports to other users

Notation for each store and market are used to communicate exceptions, outliers, and process

points to and from the PRO recruiting team and field DMs, PRMs, and PRDs1. US.04.00 is viewable

1. SFM recruiting notes have been

updated

US.04.01.00 Actor Selects a Notes Field

US.04.01.01 System Enables Editing of the Notes Field

US.04.01.02 Actor Edits Note Field

US.04.01.03 System Updates Record with Changed Notes

US.04.02 Updates Recruiting Need dgoda-cw 8/27/14 8:16 dgoda-cw 9/11/14 9:40 District ManagerInitial market assessment of need and follow-up assessments

of existing partner capabilities to fulfi l l SFM rolesPRMs declare their total SFM staffing needs for their stores and market. 1. US.04.00 is viewable

1. Store SFM Staffing Need field

updated.

US.04.02.00 Actor Inputs Recruiting Estimate for a Store

US.04.02.01 System Verifies Value Entered is Integer

US.04.02.02 System Updates Record

US.04.03 Views Recruiting Process Details dgoda-cw 9/11/14 9:40 dgoda-cw 9/11/14 9:40 District Manager Commencement of external candidate SFM recruiting process View, analyze, and act on Taleo data provided inline with SMM transition planning information. 1. US.04.00 is viewable

1. External candidate information

relevant to recruiting SFMs has been

consumed

US.04.03.00 Actor Selects View Recruiting Process Details Menu Item

US.04.03.01 System Displays Recruiting Process Details

US.04.00.02 Actor Navigates Recruiting Process Details


US.05.00 Prints Letter dgoda-cw 8/27/14 8:16 dgoda-cw 9/11/14 9:40 Store Manager Dispositions updated by use case US.03.01 to reflect

readiness to print letter.

SMs print Offer Letters, Letters of Declination, and Letters of Declination & Demotion Offer for

partners that have expressed interest in the SFM role.

1. US.01.00 has been

completed by the partner


completed by the for the

partner

1. The correct letter has been printed

for a partner

US.05.02.00 Actor Selects Print Declination Menu Item

US.05.02.01 System Displays Letters of Declination

US.05.02.02 Actor Selects a Record

US.05.02.03 System Displays Selected Letter of Declination

US.05.02.04 Actor Selects Print Function

US.05.02.05 System Prints Offer

US.05.02.06 System Returns to Print Declination Display

US.05.00.04A Actor Selects Exit Function

US.05.01 Updates Offer Status dgoda-cw 8/27/14 8:16 dgoda-cw 9/11/14 9:40 Store ManagerUse case US.05.00 and corresponding verbal conversations

competed

SMs track the status of offer letters by noting if they are pending response, accepted, or declined

by the receiving partners.


completed by the partner


completed by the for the

partner


completed for the partner

1. Status is updated for a partner

US.05.01.00 Actor Selects Updates Offer Status Menu Item

US.05.02.01 System Displays Published Offers

US.05.02.02 Actor Selects a Published Offer

US.05.02.03 System Displays Possible Offer Status Values

US.05.02.04 Actor Selects an Offer Status

US.05.02.05 System Changes Record to Selected Value

US.06.00 Updates Rate of Pay dgoda-cw 8/27/14 8:16 dgoda-cw 8/27/14 8:16 Partner Resource Manager Rate of Pay exception need determinedThe systematically calculated rate of pay can be overwritten by an authorized user to instead

provide a custom rate of pay for a new role.


completed for the partner

1. Rate of Pay is updated for a

partner

US.06.00.00 Actor Inputs a New Pay Rate for a Record

US.06.00.01 System Verifies Value Entered is Money Type


US.09.00 Sets Transition Date dgoda-cw 8/27/14 10:01 dgoda-cw 8/27/14 10:01 Retail Operations Date of transition for the market determined or changedThe date on which SMM Transition Planning ends and the plane is invoked to changed the

market to the SMM model

1. The market transition date has

been updated

US.09.00.01 Actor Selects Market Transition Date Menu Option

US.09.00.02 Actor Selects Market

US.09.00.03 Actor Inputs Transition Date

US.09.00.04 System Verifies Value Entered is Date Type


US.10.00 Seeds Data dgoda-cw 8/27/14 10:01 dgoda-cw 8/27/14 10:01 External System Commencement of the SMM Transition ProjectData is fed into the SMM Transition Tool effective the commencement date of the SMM

Transition Project. On that date, one more markets will being their transition period.

1. SAP data exists in SMM Transition

Tool

2. Taleo data exists in SMM

Transition Tool

US.10.00.00 Actor Pushes Current State Data

US.10.00.01 System Transforms and Loads Data

US.10.01 Updates Data dgoda-cw 8/27/14 10:01 dgoda-cw 8/27/14 10:01 External System Daily Cadence from go-live date of SMM Transition Project Data is updated daily from source systems into the SMM Transition Tool.

1. SAP data updated in SMM

Transition Tool

2. Taleo data updated in SMM

Transition Tool

US.10.01.00 Actor Pushes Deltas to Current State Data

US.10.00.01 System Transforms, Updates & Loads

US.10.02 Downloads Data dgoda-cw 8/27/14 10:01 dgoda-cw 8/27/14 10:01 External System Planning period for market elapsesAfter the SMM transition planning period, partner determination data is downloaded from the

tool into SAP; updating partner records


completed for the partners in

the market

1. Finalized SMM transition planning

data from the SMM Transition Tool

downloaded

US.10.01.00 Actor Queries System for Data

US.10.01.01 System Responds with Extract File

US.13.00 Downloads Candidate Pool dgoda-cw 8/27/14 11:37 dgoda-cw 8/27/14 11:37 Background InquiryWeekly cadence from initial population of dispositions

requiring BI processes, as defined in US.03.01

All Baristas and Shift Supervisors accepting promotion offers to SFM roles must have a

background inquiry. BIs are processed by a third party vendor.

1. US.01.00 completed




1. Internal candidates requiring a

Background Inquiry are downloaded

US.13.00.00Actor Selects Export BI Needs Menu Item

US.13.00.01System Prompts File Save Destination

US.13.00.02Actor Selects File Save Destination

US.13.01.03System Exports Data for Needed Background Inquiries

US.13.01 Uploads Background Inquiries dgoda-cw 8/27/14 11:37 dgoda-cw 8/27/14 11:37 Background Inquiry Return of completed worksheet from vendor After BIs are processed by a third party vendor they are uploaded to the SMM Transition Tool1. US.13.01 has been

completed

1. Completed Background Inquiries

are uploaded

US.13.01.00Actor Selects Import BI Solutions Menu Item

US.13.01.01System Prompts Import File Path

US.13.00.02Actor Selects Import File Path

US.13.01.03System Imports & Updates BI Data

Use Case Identification Use Case History Use Case Definition

Recovery Flows Exceptions Includes Priority Frequency of Use Business Rules Special Requirements Assumptions Notes and Issues

US.00.00.01R System Reports Invalid CredentialsUS.00.00.01E Actor Terminates Login

US.00.00.02E System returns to OS1 - High >100 daily at high

point

1) Partner and market are in user group

2) Hourly partners access tool via store

3) Hourly partners compensated while

accessing

1) Minimal navigation from OS unlock

screen to login

2) Displayed menu options derived by

credentials

1) Retail hourly partners will require some

form of login

It may be possible to offer no login step for retail hourly partners expressing interest as internal

candidates. Instead, it may be possible to provide a form that interfaces directly with the dataset

without reporting out anything. The candidate could provide detailed personal information to be

systematically fact-checked against the imported SAP data. Assuming the check passes, user

defined values (interest and email - US.01.00) could be updated to partner's record in the data set.

US.00.00 1 - High >100 daily at high

point

1) all users should exit the tool when not in

active use to protect personal data

1) Retail hourly partners only have access to

the functionality described US.01.00 use

case

2) Use case US.01.00 includes both a log out

at end of transition and an inactivity auto-log

out

Consider auto-timeout for login to protect personal information

US.00.00 1 - High >100 daily at high

point

1) Displayed menu options derived by

credentials

1) Retail hourly partners only have access to

the functionality described in US.01.00 use

case

2) Retail hourly partners will not need to

navigate to the functionality described in

US.01.00 after login

US.00.00 3 - Low <1 daily

US.01.00.04R System Reports Email Address

Syntax Invalid

US.01.00.07E System ends login and returns to OS

after 10 secondsUS.00.00 1 - High >50 daily

1) Partner is in an impacted market

2) Partner is a barista, shift supervisor, or

assistant store manager

3) Partner is onsite at their store location

4) Partner is attempting to access during

the limited to a time frame within the

market transition period specified by Retail

Operations members

1) a main menu does not load based

upon credentials

2) login is terminated after completion

1) Personal email address will be needed to

for the background inquiry vendor to collect

personal data directly from the partner

If a partner has already expressed interest, they may continue to use the tool to update their

personal email address as needed. They can be prompted to check box their expression of interest

with each login. Their should not be functionality to allow a partner to withdraw SFM interest via

this tool.

US.02.00.06R Recursion (of assessment question

prompts until all are answered )

US.02.00.04E Actor Abandons Task

US.02.00.05E System Saves Completed AnswersUS.00.00 1 - High 1:1 ratio with US.01.00

1) Store managers must assess every

partner that expresses interest in the shift

manager role

2) Assessments, once completed, should

not be changed by the SM

1) All expression of interest should be

displayed during US.02.00.01

2) Only expression of interest that do not

have a corresponding completed

assessment should be selected to assesses

1) SMs should not change assessments once

completed

2) SMs should have visibil ity to all partners in

their store that express interest

If the SM doesn't complete the assessment, answers should be saved and the tool should pick back

up where they left off.

US.00.00 1 - High >50 daily

1) Viewable information limited by span of

control

2) Partner's Social Security Number is not

visible

3) Partner's Date of Birth is not visible

1) Capability to fi lter selection Span of control documented in 1.3 to 1.3.4.1 of Global - Requirements

US.03.00 1 - High >10 daily

1) To minimize data entry tasks, dispositions

are either

i. Prepopulated with the current values for

each partner

ii. Can be submitted as null values to denote

no change to field

Disposition selections must be limited to list to assure compatibil ity with SAP import process. Free

text entry should be removed.

Fields should be NULL when data is loaded. Only fields with values to be pushed to SAP?

US.00.00 3 - Low >10 daily

1) Recruiting needs are derived by retail

leadership data entered as part of SMM

Transition planning

US.00.00 3 - Low >10 daily

1) Retail leadership and recruiting teams

use notes to provide context around

ongoing recruiting efforts

US.04.02.01R System Reports Invalidity and

Prompts for IntegerUS.00.00 3 - Low 1 daily

1) DMs will be responsible for declaring

their forecasted staffing need to support

recruiting efforts

1) staffing need values can be reforecast

and updated at any time

1) Store managers will not dictate their own

staffing need

The needs of a store may change during the progression of the market's transition. The values

must be updateable on demand. Recruiting will leverage this value heavily in their business

process.

US.00.00 3 - Low >10 daily

US.00.00 2 - Medium >10 daily

1) Letters may be printed to facil itate the

following communications in role change

• Barista to shift manager promotion offer

• Shift supervisor to shift manager

promotion offer

• Assistant store manager to shift manager

demotion offer

• Barista letter of declination

• Shift supervisor letter of declination and

demotion to barista offer

• Assistant store manager letter of

declination and demotion to barista offer

• Shift Supervisor demotion to barista offer

• Assistant store manager demotion to

barista offer

1) Promotion role change communication

documents can only be published for

partners that expressed interest in the shift

manager role

Step US.05.00.05 may be unneeded if no print dialog pops up.

US.00.00 2 - Medium >10 daily

1) A partner’s offer status may be set to the

following values

• Pending

• Accepted

• Declined


Prompts for a Money typeUS.00.00 1 - High 1 daily

1) The value entered in this field must be

within a specified range of the Rate of Pay

- calculated value (REQ.ID 7.1)


Prompts for Date TypeUS.00.00 1 - High 1 daily

US.00.00 1 - High 1 time over course of

project

US.00.00 1 - High 1 daily

US.00.00 1 - High <1 daily

US.00.00 1 - High <1 daily

US.00.00 1 - High <1 dailyShould update over existing result values; effectively allowing for edits to existing BI through this

method

Use Case Definition

Use Case Use Case Name Generic User Internal

Applicant

Store Manager District

Manager

Legal Recruiter Partner

Resource

Generalist

Retail

Operations

External

System

Background

Inquiry

US.00.00 Logs In P X X X X X X X X

US.00.01 Exits P X X X X X X X

US.00.02 Returns to Main Menu P X X X X X X X

US.00.06 Administrates Access Control P

US.01.00 Expresses Interest P

US.02.00 Assesses Internal Candidate P X X X

US.03.00 Views Roster X P X X X

US.03.01 Updates Dispositions P X X

US.04.00 View Recruiting Needs X P X X

US.04.01 Updates Recruiting Notes X P X X

US.04.02 Updates Recruiting Need P X X

US.04.03 Views Recruiting Process Details P X X X

US.05.00 Prints Letter P X X X

US.05.01 Updates Offer Status P X X X

US.06.00 Updates Rate of Pay P X

US.09.00 Sets Transition Date P

US.10.00 Seeds Data P

US.10.01 Updates Data P

US.10.02 Downloads Data P

US.13.00 Downloads Candidate Pool P

US.13.01 Uploads Background Inquiries P

X = IS ACTOR FOR USE CASE P = IS PRIMARY ACTOR FOR USE CASE

view

(can see but not affect)

edit

(can view, enter, delete, and

change)

submit

(can enter but not delete or

change)

Bac

kgro

und

Inqu

iry

New

pay

rate

- ca

lculat

ed

Are

a nu

mbe

r

Gen

eralist n

ame

Distri

ct m

anag

er n

ame

Distri

ct

Cos

t cen

ter

Grain By Partner By Partner By Partner By Partner By Partner By Partner By Partner

Source

BI Vendor

Data

Import

US Comp

ROP

Formulas

SAP SAP SAP SAP SAP

Barista - - - - - - -

Shift Supervisor - - - - - - -

ASM - - - - - - -

SM - view view view view view view

DM view view view view view view view

PRM view view view view view view view

PRD view view view view view view view

Global

Operationsview view view view view view view

GS - US Retail

Recruitingview view view view view view view

GS - Talent

Solutionsview view view view view view view

EO Initiatives view view view view view view view

Business

Processes

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Requirements

Block

Background

Inquiry

Rate of Pay

Calculation

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

Example Value A0117 Paul Pinto Lucyna Soja D0855 S007338

Use Case where

capturedUS.13.01 US.03.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

Perm

issio

ns b

y U

ser

Gro

up

User Cases

where viewedUS.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00

Distri

ct

Cos

t cen

ter

Par

tner

num

ber

First n

ame

Last n

ame

Middle

initial

Em

ploy

men

t sta

tus

Cur

rent

job

num

ber

Cur

rent

job

title

Cur

rent

sto

re n

umbe

r

Cur

rent

sto

re n

ame

By Partner By Partner By Partner By Partner By Partner By Partner By Partner By Partner By Partner

SAP SAP SAP SAP SAP SAP SAP SAP SAP

- - - - - - - - -

- - - - - - - - -

- - - - - - - - -

view view view view view view view view view








Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

1652012 John Maynes Francis Active 50000358 shift supervisor Sweedish Medical

Center 112

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.03.00US.03.00

US.13.00

US.03.00

US.13.00

US.03.00

US.13.00US.03.00 US.03.00 US.03.00

US.03.00

US.13.00US.03.00

Cur

rent

sto

re n

umbe

r

Cur

rent

sto

re n

ame

Com

pany

tenu

re m

onth

s

Mon

ths in jo

b

Cur

rent

rate

of p

ay

Last p

erfo

rman

ce ra

ting

Job

title a

t las

t per

form

ance

ratin

g

Nex

t mer

it re

view

dat

e

Mos

t rec

ent a

ction

Mos

t rec

ent h

ire d

ate

SSN


SAP SAP SAP SAP SAP SAP SAP SAP SAP

- - - - - - - - -

- - - - - - - - -

- - - - - - - - -

view view view view view view view view -








Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Partner

Planning

Background

Inquiry

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

View of

Partner

Employment

Records

Management

of Background

Inquiry

AE Barista 12/1/2014 Promotion 12/1/2010 ###-##-####

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.13.00

Mos

t rec

ent h

ire d

ate

SSN

Dat

e of

Birt

h

Par

tner

's H

ome

Stre

et

Add

ress

Par

tner

's H

ome

City

Par

tner

's H

ome

Sta

te

Par

tner

's H

ome

Zip

Par

tner

's H

ome

Pho

ne

Par

tner

's W

ork Sta

te

Trans

ition

dat

e fo

r the

mar

ket

New

sto

re n

umbe

r ass

ignm

ent


SAP SAP SAP SAP SAP SAP SAP

Data Entry

during

Planning

Data Entry

during

Planning

- - - - - - - - -

- - - - - - - - -

- - - - - - - - -

- - - - - - - view view

- - - - - - - view edit

- - - - - - - view edit

- - - - - - - view edit

- - - - - - - edit edit

- - - - - - - view view


- - - - - - - view view

Background

Inquiry

Background

Inquiry

Background

Inquiry

Background

Inquiry

Background

Inquiry

Background

Inquiry

Background

Inquiry

Transition

planning

Transition

planning

Management

of Background

Inquiry

Management

of Background

Inquiry

Management

of Background

Inquiry

Management

of Background

Inquiry

Management

of Background

Inquiry

Management

of Background

Inquiry

Management

of Background

Inquiry

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

1/1/1985 MA

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01US.09.00 US.03.01

US.13.00 US.13.00 US.13.00 US.13.00 US.13.00 US.13.00 US.13.00

US.03.00

US.05.00

US.10.02

US.03.00

US.05.00

Trans

ition

dat

e fo

r the

mar

ket

New

sto

re n

umbe

r ass

ignm

ent

New

job

title

New

pay

rate

- ac

tual

New

em

ploy

men

t sta

tus

Par

tner

Not

es

Sto

re N

otes

Mar

ket N

otes

Par

tner

Exp

ress

ion

of In

tere

st

in S

FM R

ole

Par

tner

Con

sent

to

Bac

kgro

und

Inqu

iry

Dat

e of

Exp

ress

ion

of In

tere

st


Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

- - - - - - submit submit submit



view view view edit edit - view view view

edit view edit edit edit edit view view view

edit edit edit edit edit edit view view view



view view view view edit edit view view view

view view view edit view view view view view

view view view view view edit view view view

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Background

Inquiry

Background

Inquiry

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

Capture of

Expression of

Interest

Capture of

Expression of

Interest

Capture of

Expression of

Interest

Yes

US.03.01 US.06.00 US.03.01US.03.01

US.13.01

US.03.01

US.04.01

US.03.01

US.04.01US.01.00 US.01.00 US.01.00

US.03.00

US.05.00

US.03.00

US.05.00

US.03.00

US.05.00

US.03.00

US.05.00

US.03.00

US.04.00

US.03.00

US.04.00

US.03.00

US.13.00

US.03.00

US.13.00US.03.00

Par

tner

Exp

ress

ion

of In

tere

st

in S

FM R

ole

Par

tner

Con

sent

to

Bac

kgro

und

Inqu

iry

Dat

e of

Exp

ress

ion

of In

tere

st

Par

tner

Per

sona

l Em

ail

Offe

r Sta

tus

Ass

essm

ent V

alue

1

Ass

essm

ent V

alue

2

Ass

essm

ent V

alue

3

Ass

essm

ent V

alue

4

Ass

essm

ent V

alue

5

Ass

essm

ent V

alue

6

Ass

essm

ent V

alue

7


Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

Data Entry

during

Planning

edit - - - - - - - -

edit - - - - - - - -

edit - - - - - - - -

view edit submit submit submit submit submit submit submit

view edit edit edit edit edit edit edit edit







Background

Inquiry

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Transition

planning

Capture of

Expression of

Interest

Role Change

Communicatio

n

Assessment Assessment Assessment Assessment Assessment Assessment Assessment

US.01.00 US.05.01 US.02.00 US.02.00 US.02.00 US.02.00 US.02.00 US.02.00 US.02.00

US.03.00

US.13.00

US.03.00

US.13.00US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00 US.03.00

Ass

essm

ent V

alue

6

Ass

essm

ent V

alue

7

Ass

essm

ent V

alue

8

Ass

essm

ent V

alue

9

Sto

re A

ssig

ned

Date

of

Inte

rvie

w

Hirin

g D

ecis

ion (

DN

R,

Barista

Hire,

SF

M

Hire)

Additio

nal F

eedback

Hom

eto

wn

Pre

ferr

ed L

ocation9s

By Partner By Partner Candidate Candidate Candidate Candidate Candidate Candidate

Data Entry

during

Planning

Data Entry

during

Planning

Taleo Taleo Taleo Taleo Taleo Taleo

- - - - - - - -

- - - - - - - -

- - - - - - - -

submit submit edit edit edit edit edit edit

edit edit edit edit edit edit edit edit




view view edit edit edit edit edit edit

view view view view view view view view


Transition

planning

Transition

planning

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

Assessment Assessment

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

Bethany 41327 DNR

Offered barista

opportunity, she

will let us know.

Malden

Boston until May

then available in

Bourne May-Sept

US.02.00 US.02.00US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.03.00 US.03.00 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03

Sto

re A

ssig

ned

Date

of

Inte

rvie

w

Additio

nal F

eedback

Hom

eto

wn

Pre

ferr

ed L

ocation9s

Availa

ble

Conta

ct

Info

rmation

Sto

re N

am

e

Addre

ss

Zip

Code

SF

M G

AP

Recom

mended f

or

Hire -

assig

ned t

o s

tore

Off

er

Exte

nded (

X)

Pip

elin

e (

X)

Barista

(X

)

Candidate Candidate Store Store Store Store Store Candidate Candidate Candidate

Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo

- - - - - - - - - -

- - - - - - - - - -

- - - - - - - - - -

edit edit edit edit edit edit edit edit edit edit






view view view view view view view view view view


External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

asap 88514 MAIN

STREETANDOVER 2

Crystal

MerengueliX

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03

Sto

re A

ssig

ned

Date

of

Inte

rvie

w

Additio

nal F

eedback

Hom

eto

wn

Pre

ferr

ed L

ocation9s

Availa

ble

Conta

ct

Info

rmation

Sto

re N

am

e

Addre

ss

Zip

Code

SF

M G

AP

Off

er

Exte

nded (

X)

Pip

elin

e (

X)

Barista

(X

)

BI

Initia

ted (

X)

BI

Com

ple

ted

(Pass/F

ail)

Sala

ry

Targ

ete

d S

tart

Date

Conta

ct

Info

Date

scre

ened

Nam

e

Conta

ct

Info

Location I

nfo

Availa

bili

ty I

nfo

Candidate Candidate Candidate Candidate Candidate Candidate Candidate Candidate Candidate Candidate

Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo Taleo

- - - - - - - - - -

- - - - - - - - - -

- - - - - - - - - -









External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

X Pass - 2/7 15.85 978-398-9785 41323 Tasha Crayton

857-266-5565,

craytontasha@

yahoo.com

Dorchester,

close to T, can

also get

downtown by

5am

Looking for 30-

40 hours per

week. Is

presently

working part

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

mailto:[email protected],



US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.03

Sto

re A

ssig

ned

Date

of

Inte

rvie

w

Additio

nal F

eedback

Hom

eto

wn

Pre

ferr

ed L

ocation9s

Availa

ble

Conta

ct

Info

rmation

Sto

re N

am

e

Addre

ss

Zip

Code

SF

M G

AP

Off

er

Exte

nded (

X)

Pip

elin

e (

X)

Barista

(X

)

BI

Initia

ted (

X)

Sala

ry

Targ

ete

d S

tart

Date

Conta

ct

Info

Date

scre

ened

Nam

e

Conta

ct

Info

Location I

nfo

Availa

bili

ty I

nfo

Superv

isory

Experience N

ote

s

Dis

tric

t N

um

ber

Dis

tric

t M

anager

Nam

e

Sto

re #

Sto

re N

am

e

Fore

caste

d t

ota

l # o

f

shift

managers

per

sto

re (

inte

rnal and

exte

rnal)

Best

guess a

t exte

rnal

SF

M n

eeds p

er

sto

re

Inte

rnal F

ill R

ate

Candidate Store Store Store Store Store Store Store

Taleo Taleo Taleo Taleo Taleo

Data

Entry

during

Planning

Data

Entry

during

Planning

Taleo

- - - - - - - -

- - - - - - - -

- - - - - - - -









External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

External

Recruiting

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

View of Store

Recruiting

Information

Capture of

SMM

Transition

Planning

Capture of

SMM

Transition

Planning

View of Store

Recruiting

Information

Trade Center

banquet

server, trained

others,

Einstein's

D0791 John LaSpisa 816 Concord 3 1 0.666666667

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01

US.10.00

US.10.01US.04.02 US.04.02

US.10.00

US.10.01

US.04.03 US.04.03 US.04.03 US.04.03 US.04.03 US.04.01 US.04.01 US.04.03

Timeline by individual marketMarkets may have overlapping timelines

Segment Process Step

Duration in

Calendar

Days

Starting

Calendar Day

Prep-View

Market

PrepartaionCommunication Cascade 60 210

Market

PrepartaionRVP, RD & PRO Support Inform - Inspire - Plan 1 210

Market

PrepartaionDistrict Manager Inform - Inspire - Plan 1 195

Market

PrepartaionStore Manger Inform - Inspire - Plan 1 180

Market

PrepartaionStore Partners Inform - Inspire - Plan 1 165

Market

PrepartaionBuild SM Leader of Leaders Capability 165 165

Market

PrepartaionNew Partner Planning Approach 150 150

Market

PrepartaionPreliminary Assessment 60 150

Market

PrepartaionPDP Focus with Partners 120 120

Market

PrepartaionPerformance Management of Existing Roles as Needed 120 120

Market

PrepartaionIntroduce New Partner Planning Approach 180 180

Market

PrepartaionSupport PDP / Performance Management 90 90

Market

PrepartaionStop ASM Posting 60 180

Market

PrepartaionPost SFM Role 60 60

Market

PrepartaionCompensation Tool Introduction 75 180

Transition

PeriodPublish Data to Market 1

Transition

PeriodMarket Needs Planning 7

Transition

PeriodExpress Interest Window 7

Transition

PeriodDistrict Planning 21

Transition

PeriodAssessments 1

Transition

PeriodDistrict Partner Planning Sessions 6

Transition

PeriodEEO Review of Proposed Selection 14

Transition

PeriodMarket Compensation Planning 7

Transition

PeriodStore Level Planning 14

Transition

PeriodMake Offers 1

Transition

PeriodRespond to Offers 2

Transition

PeriodBackground Inquiries 7

Transition

PeriodPlanning & Data Entry 4

Transition

PeriodSystem Processing 2

Transition

PeriodSFM in Role Date 0

Transition

PeriodSFM Training 28

END Market Transition Date 0

Starting

Calendar

Day

Ending

Calendar

Day

Duration in

Business

Days

Starting

Business

Day

Ending

Business

Day

Timeline Requirement

Status

297 238 Confirmed

297 297 Confirmed

282 282 Confirmed

267 267 Confirmed

252 252 Confirmed

252 88 Confirmed

237 88 Confirmed

237 178 Confirmed

207 88 Confirmed

207 88 Confirmed

267 88 Confirmed

177 88 Confirmed

267 208 Confirmed

147 88 Confirmed

267 193 Confirmed

87 87 1 63 63 Placeholder

86 80 5 62 58 Estimate

79 73 5 57 53 Estimate

72 52 15 52 38

72 72 1 Estimate

71 66 4 Estimate

65 52 10 Estimate


44 31 10 32 23

44 44 1 Estimate

43 42 2 Estimate

41 35 5 Confirmed

34 31 3 Estimate


28 28 0 20 20 Confirmed

28 1 20 20 1 Estimate

0 0 0 0 0 Confirmed

DescriptionExternal Recruiting

Overlay

External Recruiting

Step Description

Data is made available to retail leadership within the market.

Retail leadership's determinition of total SFM coverage

needs and an initial estimate of internal movement based

upon employee record data

The opportunity for baristas, shift supervisor, and AMSs to

express interest in the SFM rolePlan Budget

This is the initial

staffing budget

planning.

The cyclic steps that identify which partners will receive

SFM offers

A component of the Partner Planning step. Assessment of

those partners that expressed interest in the SFM role.

A component of the Partner Planning step. Meetings, email,

and other communications to determine which internal

partners will be offered promotion to SFM. Calibration may

generate changes to Assessments.

A component of the Partner Planning step. Review by the

L&CA/EEO group of the proposed selection of internal SFM

promotions. This may trigger additional District Partner

Planning sessions.

Staffing PlanThe first formal staffing

plan

Review of proposed compensation for the market between

retail leadership, generalists, and the Total

Pay/Compensation team

Primary Plan RevisionThe first revision of the

staffing plan.

The cyclic steps that offer new roles to Shift Supervisors,

ASMs, and Baristas that have expressed interest in the SFM

role.

Offers are printed by the SM and provided to store partners.

This is window of time for partners provided an offer to

cogitate and respond

The processing of a background inquiry for SS and baristas

accepting a promotion offer.

Secondary Plan

Revisions

The second revision of

the staffing plan.

Data entry and planning changes based upon offer

responses and background inquiry results.Tertiary Plan Revisions

The final revision of the

staffing plan.

This is the migration of partner planning (which partners are

being promoted, demoted, etc…) into HRISFINISH

Partners selected during planning as SFMs are offically in

role and have universal system access as SFMs.

SFMs begin training at this point.

The date on which the market has completed transitioned to

the Store Management Model.

What Information Does

Recruiting Have?External Recruiting Notes

Mockup FY15 Q3

Starting Calendar

Day

Mockup FY15 Q3

Ending Calendar

Day

3/30/2015 5/28/2015

3/30/2015 3/30/2015

4/14/2015 4/14/2015

4/29/2015 4/29/2015

5/14/2015 5/14/2015

5/14/2015 10/25/2015

5/29/2015 10/25/2015

5/29/2015 7/27/2015

6/28/2015 10/25/2015

6/28/2015 10/25/2015

4/29/2015 10/25/2015

7/28/2015 10/25/2015

4/29/2015 6/27/2015

8/27/2015 10/25/2015

4/29/2015 7/12/2015

10/26/2015 10/26/2015

10/27/2015 11/2/2015

Gross SFM needs in the market

and a rough estimate of internal fill

rate.

11/3/2015 11/9/2015

11/10/2015 11/30/2015

11/10/2015 11/10/2015

11/11/2015 11/16/2015

Updated SFM internal fill rates

based upon selection plan.

External fill rate may decrease

or increase at this step.11/17/2015 11/30/2015

Potentially updated SFM internal

fill rates based upon EEO

ratification of selection plan.

External fill rates may only

increase at this sub-step.12/1/2015 12/7/2015

12/8/2015 12/21/2015

12/8/2015 12/8/2015

12/9/2015 12/10/2015

Updated SFM internal fill rates

based upon response to offers.


increase at this sub-step.12/11/2015 12/17/2015

Updates SFM internal fill rates

based upon background inquiry

results.


increase at this sub-step.

Historically this has been a

negligable change.

12/18/2015 12/21/2015

External Recruiting Must Be

Completed to Align with

Internal SFM Training

Timeline

12/22/2015 12/23/2015

12/24/2015 12/24/2015

12/24/2015 1/20/2016

1/21/2016 1/21/2016

Mockup FY15 Q3

Project End Date

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016

1/21/2016