OMNI-CHANNEL RETAIL SOLUTIONS

Retail Insights #2

of the time spent in the store during an in-store pick

up is actually spent at the

checkout counter%The amount of onlineand web-influenced

r e t a i l s a l e sexpected by 2017 is trill ion

Sources:• http://cybra.com/10-omnichannel-retail-statistics-you-cant-avoid/• http://www.business2community.com/marketing/15-stats-explain-

omni-channel-just-buzzword-0896737• http://www.business2community.com/customer-experience/10-

omnichannel-statistics-need-know-01261490#rBTSDexqXfGOl8kz.97

www.etpgroup.com

The opportunity cost

for retailers not being

omnichannel is,%

loss in revenue

omnichannelcustomer engagement see a 9.5%C o m p a n i e s w i t h e x t r e m e l y s t r o n g

year-on-year increase in annual revenue

for weak

%c o m p a r e d t o

omnichannelc o m p a n i e s