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10 years old…
Virginia BarderLearning Content, Kineo [email protected]
Tina GriffineLearning Solutions, Kineo Asia [email protected]
…and still learning
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AGENDA
Offices in UK, Australia, New Zealand, US, & South Africa
Products & Services to Employers
ELEARNING & ONLINE LEARNING
BLENDED PROGRAMMES
CONSULTANCY & TRAINING
QUALIFICATIONS & ACCREDITATIONS
COMMUNICATION & AWARENESS
LMS & LEARNING PORTALS
LEARNING INSIGHTS
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AGENDA Our clients
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AGENDA
How has the way we’ve grown, structured, & managed our team evolved?
• Scale• Global • Rapid
We’re ten years old
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Scale
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ScaleHow to organise yourself when you’re bigger, without losing what makes you special?
Structure Optimum team size,
organisational structures, knowledge management
People More specialist skills, fewer
renaissance multi-skills More line management, processes
Changing world Broader range of services/offerings Plan for change and flexibility – the
market will keep things moving
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ScaleHow do you organise yourself when you’re bigger, without losing what makes you special?
Take away lesson…
• Plan ahead – lay the foundations for growth
But, also…
• Don’t plan ahead – we’re in a very fast moving world - so expect the unexpected
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Global
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GlobalWhat do we do different now we, and our clients, are global?
Benefits of being global Economies of scale,
knowledge sharing, follow the sun, local insight & cultural alignment
Centralised or devolved? Economies of scale vs
local specialisms
Technology Use the cloud Use technology well –
it’s about behaviours not just technology
Which disciplines can work remotely?
Local – instructional design, project management, art direction
Remote – development, testing
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GlobalWhat do we do different now we, and our clients, are global?
Take away lesson –
“a new definition of us”
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Rapid
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RapidWhy are we doing fewer ‘rapid’ projects now?
People Rapid started with the tools, but it’s
not the tools that make things rapid, it’s people
Limited pool of multi-skilled people
Quality more focus on achieving
business objectives, so need time - proper foundations to achieve real change
blends are longer term, more sustainable solutions
Technology Multiplatform takes longer
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RapidWhy are we doing fewer ‘rapid’ projects now?
Rapid has its place – eg get a great robust model for product launches
But we’re in a more mature market and need a more strategic approach
Take away lesson do what’s right for your business/learners start with your objectives, not the tool
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Case study McDonald’s
> A parallel story
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McDonald’s (UK) – a parallel journey Rapid & Scale
Began with one multi-tasking person who was able to act as SME, writer, developer
As the team grew, has had to recruit specialist skills and less rapid models
Uses Kineo as an overflow resource, but also for more specialist work
Takes advantage of Kineo’s broader experience
Global No central LMS – now moving to a more centralised system Greater recognition of the need to join up – don’t need four
regions all creating courses on coffee
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What’s next?
> New ways of learning & working, new technologies, so new skills, new ways of working…
Life is a continual change programme
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Improving performance throughlearning and technology
Come to learn & see more on Stand 43Or email us [email protected]
