1. 1. 1 Navigating the Onboarding Journey Blended Learning that Works Tina Griffin Manager eLearning Solutions Kineo Pacific
2. 2. 2 YOUR NEW JOB
3. 3. 3 Onboard-oke NEW JOB EXCITING AND NEW COME ABOARD WERE EXPECTING YOU AND HARD WORK LIFES SWEETEST REWARD LET IT FLOW IT FLOATS BACK TO YOU YOUR SKILLS GROW SOON YOULL BE WALKING AND THEN YOULL RUN FAST OR SLOW LEARNING HAS SOMETHING FOR EVERYONE SET A COURSE FOR ADVENTURE YOU MIND PAY ADVANCE YOUR MANAGER WONT HURT ANY MORE THEYRE OPEN SMILE ON A FRIENDLY SHORE NEW JOB WELCOME ABOARD YOULL LOVE - YOUR - JOB
4. 4. 4 Onboarding means business Retention Performance Recruitment costs
5. 5. 5 BUT the reality is a little different. What % of staff leave their organisations in their FIRST YEAR? 1 in 3
6. 6. 6 BUT the reality is a little different. What % of staff leave their organisations in their FIRST 6 WEEKS? 22%
7. 7. 7 SO WHATS THE PROBLEM?
8. 8. 88 In short We overload the boat We rush them onboard We dont give them what they need, when they need it We dont support our captains (managers)
9. 9. 99 All too familiar
10. 10. 1010 but it shouldnt be that way
11. 11. 1111 What your new joiners seek But our organisations want . minimum time to competence and compliance
12. 12. 1212 Too much up front
13. 13. 1313 We dont support our managers Its just another thing I have to do I dont have time to train a new staff member
14. 14. 14 SO WHAT WORKS?
15. 15. 1515 In short Break up the journey and provide variety of activities at each port Run a campaign Prepare travelers before Day 1 Find human connections Chart your progress provide a map Let your brand tell your story Give managers support Tailor the itinerary
16. 16. 1616 How long does your onboarding journey take? How do you describe the end point? ?
17. 17. 1717 Break up the journey X XX X
18. 18. 1818 Align expected goals to each step Able to perform key job tasks confidently Feel welcome and part of a team
19. 19. 1919 Break up the journey
20. 20. 2020 Think about different activities of your blend Connect Read Do Learn Assess DevelopEvaluate
21. 21. 2121 And portals become the glue
22. 22. 22 Creating campaign themes across channels
23. 23. 23 The concept sits over all the learning components Topic 1: 1 2 3 4 Support : Topic 3: 1 2 3 Topic 2: 1 2 3 4 5 QUIZ Mentoring eLearning Knowledge based eLearning Scenario based Job aids Intro: Video
24. 24. 2424 Start Before Day 1
25. 25. 2525 Make it personal, inviting
26. 26. 2626 Be Human Share Stories EasyJet Example
27. 27. 2727 Share real insights
28. 28. 2828 Help create relationships Buddies, mentors and coaches Action learning groups Peer networks Team lunches Social events
29. 29. 2929 Clarify the Journey Provide a Map
30. 30. 30 Provide a Home That Reflects Your Personality
31. 31. 31 Provide a Home That Reflects Your Personality TUI Example
32. 32. 32 Provide a Home That Reflects Your Personality
33. 33. 3333 Give managers support tools
34. 34. 3434 Detailed tools in the format Managers want
35. 35. 3535 And finally tailor the journey Recognise prior learning Provide fast tracks Allow choice Allow browsing
36. 36. 3636 In short Break up the journey and provide variety of activities at each port Run a campaign Prepare travelers before Day 1 Find human connections Chart your progress provide a map Let your brand tell your story Give managers support Tailor the itinerary
37. 37. 37 Onboarding: Blended learning that works
38. 38. 38 Subtitle Questions? Email us at info@kineo.co.nz Visit us at: www.kineo.com for more information!