Melissa FisherLilburn, GA 30047

678-749-0359melissajune411@hotmail.com

Five years of progressive experience in human resources. Ability to handle highly sensitive and confidential matters effectively and discreetly; Capacity to prioritize and execute multiple projects simultaneously. A versatile, deadline driven team player with the desire and initiative to advance in the human resources field.

Professional ExperienceHuman Resources Coordinator January 2014 - September 2015Fleetcor - Norcross GA

Developed and implemented standard on-boarding processes. Ensured new hire paperwork was completed correctly; Participated in new hire orientation.

Conducted background checks and drug tests; Reviewed to ensure passing results. Collected and reviewed documents for I-9 compliance and completed E-Verify. Input new hire information into the HRIS and into the payroll system. Created new employee

files, medical files and E-Verify files. Prepared resignation memos, termination letters, settlement agreements and status changes;

Updated employee status in HRIS; Updated active employee information such as address changes, direct deposit, tax forms and other documentation.

Handled employee relations via telephone, email and in person. Completed monthly expense report for the human resources department. Answered requests for employment verifications and unemployment claims. Reviewed benefit invoices to ensure accuracy; Answered employee benefit questions; Assisted

with open enrollment. Updated employee handbook and orientation materials; Kept new hire on-boarding materials

up to date. Supported Vice President and Directors of Human Resources with special projects including

audits and lawsuits. Organized and maintained filing room and HRIS.

Corporate Recruiting Coordinator April 2013 - Fleetcor AcquisitionNexTraq - Atlanta, GA

Provided support in transitioning the workforce through the Fleetcor acquisition; Assisted with multiple projects including 401K plan transfers, and final audits.

Sourced candidates through networking, internet searches, and referrals; Created and managed job postings to various job boards; Increased the employee population from 125 to 250 in eight months.

https://www.linkedin.com/in/melissajunefisher

HRIS (NuView, Great Plains, ADP, Sterling, iCIMS, Paycor) Computer Proficiency (Word, Excel, PowerPoint, Outlook)

Orientation; On boarding and Off boarding Employee Training and Development

Employee Relations Talent Acquisition

Conducted phone interviews and built pipelines of viable candidates; Kept track of all activities utilizing an applicant tracking system (ATS).

Conducted new hire orientation bi-weekly for up to 30 new employees. Ensured completion of new hire paperwork and maintained employee files. Processed background checks and E-Verify. Revised employee handbook and orientation materials. Provided employee relations, answered questions and provided professional customer service. Participated in unemployment hearings.

HR Coordinator / Customer Service Supervisor / Coach November 2008 - March 2013 Fry's Electronics - Alpharetta, GA

Reviewed applications, selected candidates and scheduled interviews with management for potential new employees.

Oversaw the on-boarding process including background checks and coordinating drug tests. Prepared new employee orientation and training materials. Coordinated and conducted new hire orientation every week for up to 30 new hires; Trained all

new employees on policies, procedures and cash registers. Collected and reviewed supporting documentation for I-9 verification and ensured all

documents were fully complete and accurate. Supervised all cashiers in the front check out area; Resolved customer complaints on the spot to

ensure customer satisfaction. Audited stores safes, receipts and cash registers.

Member: Society for Human Resource Management (SHRM)August 2015 - Present

Education

The Brink Improv, BizProv 101 The Brink Improv offers training using the art of improvisation. Improvisation in business refers to the moments when critical communication skills are needed and focuses on how you communicate with others.

McNally Smith College of Music - St. Paul, MNAssociate of Applied Science, Music Performance

Coon Rapids High School – Coon Rapids MNHigh School Diploma

https://www.linkedin.com/in/melissajunefisher