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Introduction to Hay Grading by Derek Hendrikz covers job evaluation methodology as know how, problem solving and accountability, role mapping, knowledge, thinking, responsibilities, environment, technical, management breadth, human relations, thinking challenge, environment, freedom to act, magnitude, impact, physical effort, sensory attention and mental stress.
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Copyright © 2014
Derek Hendrikz Consulting
www.derekhendrikz.com
Hay Job Evaluation is a methodology of appraising the value or worth of one job in relation to others within organisational context.
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Role Mapping has the following key benefits....
• Provides clarity in result areas
• Provides accountabilities within organizational processes
• Enables salary and benefit grading
• Enables benchmarking due to standardization of job levels
• Improves succession planning
• Improves mobility within the organization
• Creates useful and focused job descriptions
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Steps for carrying out a Hay Evaluation....
• Train departmental representatives in the use of the method.
• Revise job descriptions via standard format.
• Create Job Evaluation Boards – mix of line management, HR and experts to decide on plotting of jobs.
• Organization map and banding proposal – HR & senior management puts together a proposal for banding (scales expressed in Hay points) or grading staff and describes the benefits that each band attracts.
• Board Review – once jobs are rated and the organization map completed, the relevant authority will review the summary, the banding proposals and cost if any.
• Assuming the above are approved, the overall project manager will then move to implementation.
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A job is evaluated by looking at the knowledge required to do the job (whether practical or intellectual), the kind of thinking required to solve the problems which the job commonly faces, the responsibilities (accountabilities) assigned, and the work environment in which the work is performed.
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4 Universal Factors of Hay Evaluation....
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Work Environment
Know How
Accountability
Problem
Solving
Hay Evaluation....
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Job Content
Know How
Input
Problem Solving
Process
Accountability
Output
Job Context
Working Conditions
Physical Demands
Mental Pressures
Know How....
• Technical Knowledge
• Management Breadth
• Human Relations Skills
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Level
A. Basic
B. Elementary
C. Intermediate Skill And / Or Knowledge
D. Extended Skill And / Or Knowledge
E. Diverse or Specialized
F. Seasoned, Diverse or Specialized
G. Broad or Specialized Mastery
H. Externally recognized expertise
Technical Skill
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Level Explanation
T. Performance of a task(s) highly specific as to objective and content, and not involving the leadership of others.
I.Performance or direction of activities, which are similar as to content and objectives with appropriate awareness of other activities.
II.Direction of an important unit with varied activities and objectives OR guidance of an important sub function(s) or several important elements across several units.
III.Direction of a major unit with noticeable functional diversity OR guidance of a function(s) which significantly affects all or most of the organization.
IV. Management of all units and functions within the organization.
Management Breadth
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Level
1. Basic
2. Important
3. Critical
Human Relations Skills
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Applying the Grades....
• Combining selected codes will then give a
know-how grading.
• E.g. a seasoned supervisor to whom
interpersonal skills are important will be
graded FI2
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Problem Solving....
• Thinking
Environment
• Thinking Challenge
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Level
A. Highly Structured
B. Routine
C. Semi-Routine
D. Standardized
E. Clearly Defined
F. Generally Defined
G. Broadly Defined
H. Abstract
Thinking Environment
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Level
1. Repetitive
2. Patterned
3. Varied
4. Adaptive
5. Unchartered
Thinking Challenge
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Applying the Grades....
• Combining selected codes will then give a
know-how grading.
• E.g. a hotel bell-boy who applies routine
thinking and does repetitive process-
based work will be graded B1
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Accountability....
• Freedom to Act
• Magnitude
• Impact
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Level Explanation
R These jobs are subject to explicit, detailed instructions AND/OR constant personal or procedural supervision.
A These jobs are subject to direct and detailed instructions AND/OR very close supervision.
B These jobs are subject to instruction and established work routines AND/OR close supervision.
C These jobs are subject, wholly or in part, to standardized practices and procedures, general work instructions and supervision or progress and results.
D These jobs are subject, wholly or in part, to practices and procedures covered by precedents or well-defined policies, and supervisory review.
E These jobs, by their nature and size, are subject to broad practices and procedures covered by functional precedents and policies, achievement of a circumscribed operational activity, and to managerial direction.
F These jobs, by their nature or size, are broadly subject to functional policies and goals and to managerial direction of a general nature.
G Subject to the guidance of broad organization policies, community or legislative limits, and the mandate of the organization.
Freedom to Act
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Level Explanation
R These jobs are subject to explicit, detailed instructions AND/OR constant personal or procedural supervision.
A These jobs are subject to direct and detailed instructions AND/OR very close supervision.
B These jobs are subject to instruction and established work routines AND/OR close supervision.
C These jobs are subject, wholly or in part, to standardized practices and procedures, general work instructions and supervision or progress and results.
D These jobs are subject, wholly or in part, to practices and procedures covered by precedents or well-defined policies, and supervisory review.
E These jobs, by their nature and size, are subject to broad practices and procedures covered by functional precedents and policies, achievement of a circumscribed operational activity, and to managerial direction.
F These jobs, by their nature or size, are broadly subject to functional policies and goals and to managerial direction of a general nature.
G Subject to the guidance of broad organization policies, community or legislative limits, and the mandate of the organization.
Level M (Minimal)1 (Very Small) 2 (Small) 3 (Medium) 4 (Large)5 (Very Large)
Magnitude (scope)
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Level Explanation A Ancillary
C Contributory
S Shared
P Primary
Impact
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Applying the Grades....
• Combining selected codes will then give a
know-how grading.
• E.g. a CEO who's freedom of decision making
is only restricted by the Board, organisational
policies and strategy; who's accountability
scope and impact is large will be graded G3P
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Work Environment....
• Physical Effort
• Physical
Environment
• Sensory Attention
• Mental Stresswww.derekhendrikz.com
Code Description (low) SCALE (high)
P Physical Effort 1 2 3 4 5 6 7 8 9 10
E Environment 1 2 3 4 5 6 7 8 9 10
H Hazards 1 2 3 4 5 6 7 8 9 10
S Sensory Attention 1 2 3 4 5 6 7 8 9 10
Assigning points for special conditions…
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Hay Evaluation needs to match 3 Variable's....
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Target match between three
Job
People
Compensation/ Grade
Evaluation Methodology
Results give reason of
existence to the job
To achieve the desired result change must
take place and problems must
be solved
Knowledge and Experience is
needed to solve problems and achieve results
Know How+
Problem Solving+
Accountability
Problem Solving+
AccountabilityAccountability
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Webbers Law....
the 15% rule
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when the physical
weight of two objects
differed by more than
15%, people could
distinguish between
their weights just by
lifting them
the 15% RULE…
Steps…
50
57
66
76
87…
1 x 15% step = Perceptional Difference2 x 15% step = Noticeable Difference3 x 15% step = Clear Difference
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Internal Logic behind Webbers Law....
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Hay Evaluation & Succession Planning....
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Long & Short Profile Creation....
• The long profile provides a view on aspects
of the role and a score.
• The short profile refers to the nature of the
job (e.g. scientist vs. sales manager) and
acts as a check on the long profilewww.derekhendrikz.com
Short Profile Types....
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Up Profiles…
• “Accountability” is higher than “Problem Solving”
• Deadlines and end results are more important than analysis and research
• As the gap between “Problem Solving” and “Accountability” increases, deadlines and end results take on greater significance
• Jobs of this nature are supervisors and managers
Level Profiles…
• “Problem Solving and “Accountability” are equal
• Analysis and the search for answers is as important as deadlines.
• Positions such as Research Analyst, Planner, and Auditor
Down Profiles…
• “Problem Solving” is greater than Accountability
• Analysis and the search for answers is greater than deadlines and results
• Positions responsible for scientific research
Accountability vs. Problem Solving....
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Quantification Interpretation
+4 Up 4 Accountability is four steps higher than Problem Solving
+3 Up 3 Accountability is three steps higher than Problem Solving
+2 Up 2 Accountability is two steps higher than Problem Solving
+1 Up 1 Accountability is one steps higher than Problem Solving
= Level Accountability and Problem Solving are equal
-1 Down 1 Accountability is three steps lower than Problem Solving
-2 Down 2 Accountability is three steps lower than Problem Solving
-3 Down 3 Accountability is three steps lower than Problem Solving
-4 Down 4 Accountability is three steps lower than Problem Solving
Developing a Pay Grade Structure....
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Internal Analysis…
• Analyse extent to which similar jobs receive similar pay.
• Analyse existing pay and compensation philosophy.
External Analysis…
• Benchmark pay structure with market.