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Collection of best practices from 20+ years of recruiting and interviewing, and some other startup best practices
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@DAVESCHAPPELL
HIRING FOR STARTUPS
500 STARTUPS – MAY 6, 2014
WHAT?
•Primary:•Recruiting/Interviewing Tips
•Secondary:•Focus on Customer•Be Great at 1 Thing•Hire Slow(er)
WHO AM I?
HOW DO YOU BUILD A TEAM?
READ: http://bitly.com/interview-neil
oKnow what you’re hiring foroKnow what you’re going to askoTake notesoHave an opinion & back it up
WHAT MAKES A STARTUP’S CULTURE?
RECRUIT FOR YOUR CULTURE
or…
NICE TO HAVES MUST HAVES
• Rails/Ruby• Android• 3 Years PM•…
• Passion• Customer Focus•Work Ethic• Certain Skills
BEHAVIORAL INTERVIEWING
BEHAVIORAL QUESTIONS
• Give me an example of a time you:• … blew a customer away? (Customer Obsession)• … delivered a key project under deadline? (Deliver Results)• … improved a process of co-worker(Invent and Simplify)
• Dig:• What did YOU do?• How did you know it worked/didn’t?• What could you have done better? Or, did you, in future?• Give me another
FAVORITE OTHER AREAS
• Beginning• What did you do to prepare for this interview?• What are three ways we should improve our
product, to blow away our customer?• End• 3 Adjectives people use to describe you• Give examples of what you’ve done
• Give them time for questions• Suster: ”No. Curiosity. No. Job.”
WHERE DO YOU FIND STARS?
•Friends/FOFss• Referrals•Past employers/ees•Networking/parties•Craigslist +•Word of Mouth• ABR (always be recruiting)
OTHER TIPS/TRICKS
• Interview cheat sheet (txt file)• Don’t walk thru resume (lazy)• Take lots of notes & type up interview
• Interview many candidates at once• 4-6 interviewers (key employees, board)• Assign areas of focus to interviewers• Everyone log ‘votes’ before you meet • Schedule in-person debrief with everyone
CHECK REFERENCES?
• Yes, eyes wide open• Look for great• Probe on anything where not raving• Find a way to talk to non-references
• Read Mark Suster post:• http://bitly.com/improve-startup-hiring
ALL ELSE
•When to Sell the Candidate?
• Recruiters vs. in-House?
• Referral Program?
• Comp Levels
1-SLIDE MINI-TOPICS
• Customer conversations• Be Great at One Thing•Hiring too fast once funds raised
WANT OTHER ADVICE?•@DaveSchappell• http://blog.nosnivelling.com• Mentor sessions tomorrow• AWS Activate benefits for 500Startups• This presentation borrowed from:• http://twitter.com/#!/neilr• http://twitter.com/#!/msuster