Create a Balanced Scorecard by using Dashboard DesignApplies to: SharePoint Server Enterprise

By – Manish Singh

Requirement

Financial perspective KPIs for productivity, revenue, growth, usage, and overall shareholder value.

Customer perspective KPIs for customer acquisition, customer satisfaction rates, market share, and brand strength.

Internal perspective KPIs for resource usage, inventory turnover rates, order fulfilment, and quality control.

Learning and growth perspective KPIs for employee retention, employee satisfaction, and employee training and development.

Summery

KPIs are everywhere…Win by balancing perspectives and maximizing corporate impact.

Revenue

Margins

SpendRetain

customers

Acquire customers

Satisfy customers

Scorecards need to be:

•Easy to understand and relevant (contextual and actionable)

•Easy to communicate (portable and re-usable)

•Aligned and owned (managed and auditable)

Steps to create BSC Step 1- Identify the KPIs that you want to use. Make a list of those

KPIs and the data sources that you must have to create them

Step 2- Create a scorecard that includes KPIs across the financial, customer, internal, and learning and growth perspectives.

Step 3- Create a strategy map that uses a Microsoft Visio diagram to represent the four perspectives.

Step 4- Add the scorecard and strategy map to a dashboard page, and publish it to SharePoint Server.

For More details-

Manish.singh@mazikglobal.com

skype -Manish_mms2

Call- 9900030538

For More details-

Manish.singh@mazikglobal.com

skype -Manish_mms2

Call- 9900030538