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The solution to your staffing problems?Aunties.
Brought to you by
A large percentage of Greendot’s staff is older, local workers.
Justin Chou
Auntie Whisperer
Greendot’s ratio at each outlet
70% of workforce
is older workers
Aunties : Youngsters
5 - 6 per outlet
2 - 3 per outlet
Keeps the vibe of the outlet warm and friendly, like home.
Why aunties?
- great for company culture- make customers feel cared for(remind them of Mum )
Why aunties?
- more reliable
help you get your foreign worker quota
- local:
- warmer than youngsters
Greendot’s foreign worker formula
8 (or PR with full-time
equivalent salary: $1000)
=1 S Pass 1 PRC work permit Singaporeans3 Malaysian/
(minimum $2200 salary)
(Taiwan, South Korea, Macau and
Hong Kong)
NAS work permit
hire get quota for
++
Aunties = foreign worker quota
1.Hire 8 aunties2.Now you can hire 5 foreign workers (the S Pass holder can be a manager)
How does it work?
Weekdays
Weekends
Aunties don’t like to work in the evening: work morning – afternoon
Foreign workers work in the evenings
and work on either Sat/ Sun
and work on weekends
Enough to run a large restaurant
8 x
5 x
3.
How to talk to aunties
“We always tell them:
At any time, if you are not happy, you can leave.
70% of workforce
is older workers
We don’t want to tie you down; we want you to stay because you are happy.”
You just have to give me 3 days’ notice.
– Justin, Greendot
How to incentivise aunties
Recognise attributes and significant contributions
70% of workforce
is older workers
Show your aunties you care
Listen to them
2. RECOGNITI
ON
1. “SAYAN
G”Greendot does this by holding an award ceremony every 6 months
Want more F&B tips from people in the industry?
Visit iCHEF’s Facebook pagewww.facebook.com/ichefsg