Transformational Leadership

Ms. Ritu Singal M.D. of Raglan Group

Leadership Challenges in the Modern Organization

Housewife Turned Entrepreneur

“Be Wise & Courageous, Lets foster capable future generations for bright tomorrow”

Ms. RITU SINGAL

Ms. Ritu with her dedication , hard work, faith in oneself , Never be defeated spirit inherited from her mentor Dr. Daisaku Ikeda, was able to cut down all darkness, hopelessness and ignorance into wisdom , courage and compassion to deal with life and it brought an astonishing upturn that saw her group forge ahead of competition in the region.

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INTRODUCTION Woman Entrepreneur of the Year 2011

Inspirational motivation - ROLE MODEL TO INSPIRE NOT TO COMMAND

Intellectual stimulation - creative problem solving

Individualized consideration - listening, praising

Idealized influence - provide vision and sense of mission- create trust to others

Determination - single minded focus

Dimensions of Transformational leadership

WILLING TO LEARNTo be able to sustain business growth, leaders must be agile, ever ready and willing to learn the new ways of business today tomorrow and always.

EXPERIENCES Studies conducted in US, private sector in India,

public and private sector in China and the public sector in Singapore, have reached same conclusion that the leadership is learned from experience, situation rather than being genetically determined at birth.

ADVERSITIESChallenging assignments, hardships in life, adversities, course work

and training and personal experiences produce critical, leadership lessons. Such situations lead to the development of a mature and able leader.

Basis of Leadership: Inborn Or Acquired

The two companies under the group umbrella - Raglan Infrastructure Ltd. (RIL) Winner Nippon Electronics Ltd.(WNEL) have been contributing to the construction and textile

sectors and experiencing resonating success. RIL has been constructing several construction

projects viz residential flats, hotels, commercial complexes etc.

Whereas WNEL is one of the leading manufacturers of polypropylene textiles and polyurethane textiles.

RAGLAN GROUP

Vision Becoming the most loved and respected company and fulfilling the

social and professional responsibilities.

Mission Raglans is committed to build a unified family who consistently

serve the highest quality products and provide outstanding and personalized services and always stepping towards growth and prosperity.

ObjectiveTo be a role model in society for ethical business practices in the company.

RAGLAN GROUP

Group was founded by Mr.Vikas Singal , the late husband of Ms Ritu Singal.

In 2007 her late husband took a huge loan to set a textile unit at Baddi, but even before the factory could be operational he passed away in 2007 .

Ms. Ritu Singla, was a house wife before taking over as the Chairman cum Managing Director of the Raglan Group in 2007.

Problem faced by the group :

CHALLENGES IN MODERN TIMES

1.Development of Human Resources.

2.Cut Throat Competition

3.Innovations

4.Sincerity and Integrity

5.Maintaining Ethics And Values

6.Role Model to Inspire Not to Command

• As a learner -learn production techniques, costing and technical aspects

• Convert difficulties into challenges -Dealt successfully with patience and focused mind .

• Planning - Planning each Day , focused mind , fixing priorities , creating value each moment without wasting time

• Effective and quick execution

• Strong Systems

• Go Slow to avoid heavy risks.

TRAITS OF MODERN LEADERSHIP

Importance of Sincere Dialogue When the company was facing issues of income tax,

pollution clearances, legal cases, she conducted extensive dialogues, with the result that , she got the stay vacated and also revived the real estate project after a gap of two years .

She talked with the creditors and assured them that she would pay all the debts in due course, and won the trust of all stakeholders. She assured her employees that they were her fuel and power to take the plane of the company to great heights.

“The thicker the wall, the stronger the fighting spirit and perseverance we need to summon forth and surmount it.”

Participative Approach of leadership

Her style of functioning is always objective. Once they had to decide what kind of products the company should target on? There were two possibilities:

1) Flood cheap products in the market 2) Introduce Quality Products and go slow as finance

was also a constraint. In the second case she would mange her finance and

also the inventory. She after taking everyone into confidence, choose the second option and now Raglan is a name to reckon with in this part of the country.

Training and Development She believes in the One Minute Management

approach. She helps people in reaching their full potential by appreciating them sincerely and consistently on their good work done immediately, rather than waiting for an annual performance review.

Motivation not Pressure to get work Ethical Business practices Respect for others Perspective Respect for Individuality

The effect was bound to be favorable. When finances had reached the rock bottom, she received two subsidy cheques from the government each worth Rs 1.4 cr

A machine worth 9 cr was lying useless for 3 years and they were not able to sell that machine even for 1crore, but today it has turned into best sought after machine in India because of ban on polythene bags. Isn’t it a biggest proof of poison changing into medicine or adversity changing into opportunity?

So, their industry which was once laughing stock in market, has earned a name not only in India, but worldwide.

Transformational Process Women can not only win but surpass men

With her leadership skills and focused mind, she led her team from front and ensured that a totally non-viable project of making synthetic leather has been brought to such a level that it could compete with countries like China today and has been selected as “one of the top five” textile units in India by ET Now Pan India in 2011.

It has now ventured into European market by making “green leather” and “biodegradable substitute for polythene bags” which is environmental friendly.

INNOVATION1. In PU/PVC, a dedicated team to take quick actions to create new designs and highly

technical breathable leathers to protect from X-rays, for Horse Saddles, fabrics for snow areas like Siachen. Infrared & UV coated fabrics for camouflage science used in defence. In European countries our Reach-Free Leather products are catching demand. Our tag line of “NO ANIMAL KILLING” to save the environment is being appreciated in the Industry circle.

2. In PP segment, new developed products like agro covers to protect different crops and ‘PP Bio-degradable Nonwoven Fabric’ have given the market confidence towards our commitment to contribute towards creating green world. It will really help to solve the issues relating to plastic polythene bags causing environmental hazard. These items have given us an edge over the competitors and are helping to fetch us good market & margins.

3. We always believe in research and innovations. Recently we have introduced “Biodegradable” PP Nonwoven Fabric, which is the need of hour. The product is environment friendly due to its unique quality of disposableness and recycling. While making this unique fabric, we use special technology to impart a photo-degradable and thermo-degradable property to polymers which make our product safe for food usage. We have been recognized to have the required expertise and equipments for producing high quality oxo-biodegradable products by WELLS, U.K. We are confident and hopeful that these new innovations will not only help us to sustain present growth levels but take us to new heights.

Year Turnover Operating Profits (EBIT)

2007-08 3141.73 343.67

2008-09 3252.15 516.44

2009-10 5187.29 590.87

2010-11 7917.37 1157.82

2011-12 (Approx.)

10500.00 1535.00

Financials

She is selected among the shortlisted twelve women from various fields and careers like scientist, social activist ,forensic science expert , panchayti raj practitioner, political activist, judiciary, business women, writer, artist, adventure sportswomen etc to participate for one  episode of  a television show DEHLEEJ PAAR …..meri bhi ek dunia hai, recently launched A1 tehlka channel (a first regional channel of haryana) which is a motivational show for women folk and showcase the success and struggle stories of women who belongs to Haryana only, to motivate women audience. 

She has been invited as Speaker in various institutions like Amity, DAV College, GCG and various Engineering Colleges and other organizations like

Rotary Inner Wheel, Senior Citizen Association, Cheshire Homes. She is also a member of Paul Harris Society. Her company has instituted an award to recognize the contribution to the disable people which will be given every year on Peace Day.

SOCIAL IMPACT

Awards, Certifications, Social Impact etc

In Real Estate, our ongoing project ‘Gulmohar City Extension’ has been awarded ‘Silver Grading’ by Ministry of Environment, Government of India.

Awards / Recognitions received by the Entrepreneur:

‘Woman Entrepreneur of the Year 2011’ award for Leaders of Tomorrow Awards by ET Now Pan India.

Nominated for the ‘Woman of the Year Award 2010’ by Dainik Bhaskar Group.

‘Outstanding Secretary for the Year 2009-10 by Rotary Club, Distt. 3080.

‘2008 – MIDI Management Excellence Award’, awarded by the Management & Industrial Development Institute, Jallandhar (Punjab) in March, 2009.

Award by Rotary Club, Chandigarh for her outstanding performance in 2008.

‘Gold Pin’ (an award) awarded by the Soka Gakkai International for her valuable contributions in 2004.

Gold Medalist in Bachelor & Masters of Law from Punjabi University, Patiala (Punjab) in 1989 & 1991.

Conclusion

For Leaders of Tomorrow Awards by ET Now Pan India.

Partnership based on integrity and trust. Commitment to excellence and innovation. A culture of joy and trust. Belief in people, building, changing lives

and living trends. Harmony and respecting the others point of

view.

Values

Thank You