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Using Compliance to build a World-Class L&D initiative

HR Tech World SPRING 15-16 March 2016

Frank FarrellManager – Learning & Performance

BEST PRACTICE or NEXT PRACTICE…. You be the Judge, Jury or Executioner

STRATEGIC OVERVIEW

1 3Why? How? WoW!

1 2 3

Like… Seriously!!!!

THE RELATIONSHIP BETWEEN COMPLIANCE AND THE REST OF THE ORGANIZATION IS LIKE…

61 90Global Pass Rate

ADCB Pass Rate

Wealth Academy

Reaction: NPS score 60%

Learning: 90% first-time pass rate

Behaviour: Customer Conversations

Impact: Assets Under Management

ROI: 584%

RETURN ON INVESTMENT

Business(Revenue)

People(Career)

Compliance(Certified)

solution

Self-Study50 hrs

(Off-the-Shelf+Custom+Assessments)

Boot-Camp40 hrs

(four day exam prep)

Coaching~10hrs

(manager+ext)

Leaderboard(Name, Shame and

Fame)

PARTNERING WITH THE BUSINESS TO STRUCTURE A BLENDED APPROACH

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PARTNERSHIP

Strong

With Business

WiiFM

NOTan HR or L&D initiative

15

Remember!!!“ReviseVitalize

Improvise

…. for today’s best practice often becomes tomorrow’s worst nightmare”