understanding the cultures

BY @NABILAASAD

“TRY SEEING, FEELING, AND TASTING THE WATER YOU SWIM IN THE WAY A LAND ANIMAL MIGHT PERCEIVE IT. YOU MAY FIND THE EXPERIENCE FASCINATING -- ANDMIND-EXPANDING.”

- THE CULTURE MAP: BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

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CONTENTS

01 02 03

Multi Cultural VS Cross Cultural Cross-Cultural Communication Breaks Down Cultural Interpretation

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MULTI CULTURAL VS

CROSS CULTURAL

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THE DIFFERENCE

MULTI CULTURAL

A society that consists of more than one culture or ethnic group. Each cultural group doesn't really interact with each other that often.

CROSS CULTURAL

Communication happens between different cultures or ethnic groups. The communication focuses on exchanging ideas and the development of further and deeper relationships.

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CROSS-CULTURAL COMMUNICATION

BREAKS DOWN

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THE STRENGTH OF CROSS CULTURAL TEAM IS

ITS DIVERSITYON EXPERIENCES, PERSPECTIVES, AND INSIGHTS

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3 SITUATIONS WHERE CROSS- CULTURAL COMMUNICATION BREAKS DOWN

A research done by Ginka ToegelJean-Louis Barsoux, as published on HarvardBusiness Review per June 8th, 2016. https://hbr.org/2016/06/3-situations-where-cross-cultural-communication- breaks-down 

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01. ELICITING IDEAS

What will happen if a group consists of an American, a Japanese, a Finnish, and aBrazilian having a discussion? American - straightforward, unfiltered opinions Japanese - talk after the elders talk Finnish - think before you speak Brazilian - overlapping oversations and interruptions What should the team leader do to control the discussion?

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02. SURFACING DISAGREEMENT

For example, to show opposition: Latin and Middle Eastern tend to raise voices Asia or Scandinavia tend to be silent and unresponsive body gesture

How to avoid conflict when there is any confrontation or disagreement? How to encourage a healthy debate? Encourage everyone to give pros and cons opinions

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03. GIVING FEEDBACK

How to give constructive feedbacks, not be interpreted as a critic? Giving the feedbacks in public (like the Americans) OR personally? Which language to use in giving feedbacks?

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CULTURAL   INTERPRETATION

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INTERPRET(VERB.)

(1) TO EXPLAIN OR TELL THE MEANING OF :  PRESENT IN UNDERSTANDABLE TERMS (2) TO CONCEIVE IN THE LIGHT OF INDIVIDUAL BELIEF, JUDGMENT, OR CIRCUMSTANCE

MERRIAM-WEBSTER DICTIONARY

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THANK   YOU

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