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“CONNECTING THE DOTS” Ian Robertson JBA urban development services IMPROVED CASH-FLOW THROUGH PIPELINE & CAPACITY MANAGEMENT

Excutive insights - Ian Robertson

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“CONNECTINGTHE DOTS”

Ian RobertsonJBA urban development services

IMPROVED CASH-FLOW THROUGH PIPELINE & CAPACITYMANAGEMENT

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHO HAS DONE THEIR TIMESHEET?

Missing Hours Report

Staff Office Name Staff Name Total Hours Leave Hours

Approvals Bobby 8.50 0.00

Research & Advice Cindy 6.50 0.00

Urban Design Marcia 0.00 0.00

Communications Greg 0.25 0.00

Strategic Planning Peter 7.50 0.00

Approvals Jan 6.25 0.00

WHO HASN’T?

Missing Hours Report

Staff Office Name Staff Name Total Hours Leave Hours

Approvals Bobby 8.50 0.00

Research & Advice Cindy 6.50 0.00

Urban Design Marcia 0.00 0.00

Communications Greg 0.25 0.00

Strategic Planning Peter 7.50 0.00

Approvals Jan 6.25 0.00

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

HOW BUSY ARE WE?

Staffoffice name

Staffname

Totalhours

Leavehours

Utilisedhours

Non utilised hours

Total hours target

Missinghours

Approvals Bobby 42.75 0 22.25 2.5 40 -2.75

Research & Advice Cindy 47 0 25.75 21.25 40 -7

Urban Design Marcia 0 0 0 0 40 40

Communications Greg 37.5 0 27 10.5 38 0.5

Strategic Planning Peter 38 0 16.25 21.75 38 0

Approvals Jan 38 0 32 6 38 0

203.25 0 123.25 80 234 30.75

HOW PRODUCTIVE ARE WE?

Staffoffice name

Staffname

Billable hours target

Billable hours target adjusted

for leave

% Billable achieved

Productivity target

Productivity achieved

Availablehours

Approvals Bobby 16.00 16.00 142% 40% 56% 40

Research & Advice Cindy 28.00 28.00 92% 70% 64% 40

Urban Design Marcia 24.00 24.00 0% 60% 0% 40

Communications Greg 31.00 31.00 87% 82% 71% 38

Strategic Planning Peter 31.00 31.00 52% 82% 43% 38

Approvals Jan 31.00 31.00 103% 82% 84% 38

161.00 161.00 61% 69% 53% 234

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHAT WORK IS COMING UP?

Project #Reference

nameProject status

Project office name ManagerSub project

fee typeSub project

fee ($)

14001 Stage 1 DA Proposal Approvals Bobby Fixed Fee $2500.00

14002 Preparation of SEE Proposal Approvals Bobby Fixed Fee $2500.00

14003 DA for Warehouse Proposal Approvals Bobby Fixed Fee $2500.00

14004 Planning Advice Active Research & Advice Cindy Fixed Fee $6000.00

14005 Community Engagement Proposal Communications Greg Fixed Fee $3500.00

14006 Planning Proposal Active Strategic Planning Peter Fixed Fee $500.00

14007 UAP study Proposal Strategic Planning Peter Fixed Fee $5000.00

$27,000.00

WHAT WORK IS COMING UP?

Project #Reference

NameProject Status

Project Office Name

ManagerSub ProjectFee Type

Sub ProjectFee ($)

14001 Stage 1 DA Proposal Approvals Bobby Fixed Fee $2500.00

14002 Preparation of SEE Proposal Approvals Bobby Fixed Fee $2500.00

14003 DA for Warehouse Proposal Approvals Bobby Fixed Fee $2500.00

14004 Planning Advice Active Research & Advice Cindy Fixed Fee $6000.00

14005 Community Engagement Proposal Communications Greg Fixed Fee $3500.00

14006 Planning Proposal Active Strategic Planning Peter Fixed Fee $500.00

14007 UAP study Proposal Strategic Planning Peter Fixed Fee $5000.00

$27,000.00

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHERE HAVE WE GOT CAPACITY?

Last week’sutilisation

Week 1 Week 2 Outlook

Bobby 142% Busy week 1 , potential capacity week 2

Cindy 92% Busy week 1 & 2

Marcia 0% Capacity week 1 & 2

Greg 87% Busy week 1 & 2

Peter 52% Busy week 1, infill week 2

Michael Oliver 103% Busy week 1, potential infill week 2

WHERE HAVE WE GOT CAPACITY?

Last week’sutilisation

Week 1 Week 2 Outlook

Bobby 142% Busy week 1 , potential capacity week 2

Cindy 92% Busy week 1 & 2

Marcia 0% Capacity week 1 & 2

Greg 87% Busy week 1 & 2

Peter 52% Busy week 1, infill week 2

Michael Oliver 103% Busy week 1, potential infill week 2

WHERE HAVE WE GOT CAPACITY?

Last week’sutilisation

Week 1 Week 2 Outlook

Bobby 142% Busy week 1 , potential capacity week 2

Cindy 92% Busy week 1 & 2

Marcia 0% Capacity week 1 & 2

Greg 87% Busy week 1 & 2

Peter 52% Busy week 1, infill week 2

Michael Oliver 103% Busy week 1, potential infill week 2

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

HOW ARE WE TRACKING ON JOBS?

Project manager FF FPsConverted unbilled FF

Opening WIP

Pipeline Over budgetAdjusted pipeline

# Active projects

# Proposals

Bobby $7,500 $85,000 $22,000

$114,500 -$500 $114,000 9 3

Cindy $6,000 $7,000 $ - $13,000 $0 $13,000 5 1

Marcia $ - $30,000 $13,000 $43,000 -$2,500 $40,500 8 0

Greg $3,500 $22,000 $500 $26,000 -$200 $25,800 6 1

Peter $10,000 $3,500 $10,000 $10,000 1 2

Jan $ - $4,300 $750 $5,050 $0 $5,050 1 0

$27,000 $151,800 $26,250 $211,550 -$3,200 $208,350 30 7

HOW ARE WE TRACKING ON JOBS?

Project manager FF FPsConverted unbilled FF

Opening WIP

Pipeline Over budgetAdjusted pipeline

# Active projects

# Proposals

Bobby $7,500 $85,000 $22,000

$114,500 -$500 $114,000 9 3

Cindy $6,000 $7,000 $ - $13,000 $0 $13,000 5 1

Marcia $ - $30,000 $13,000 $43,000 -$2,500 $40,500 8 0

Greg $3,500 $22,000 $500 $26,000 -$200 $25,800 6 1

Peter $10,000 $3,500 $10,000 $10,000 1 2

Jan $ - $4,300 $750 $5,050 $0 $5,050 1 0

$27,000 $151,800 $26,250 $211,550 -$3,200 $208,350 30 7

HOW ARE WE TRACKING ON JOBS?

Project manager FF FPsConverted unbilled FF

Opening WIP

Pipeline Over budgetAdjusted pipeline

# Active projects

# Proposals

Bobby $7,500 $85,000 $22,000

$114,500 -$500 $114,000 9 3

Cindy $6,000 $7,000 $ - $13,000 $0 $13,000 5 1

Marcia $ - $30,000 $13,000 $43,000 -$2,500 $40,500 8 0

Greg $3,500 $22,000 $500 $26,000 -$200 $25,800 6 1

Peter $10,000 $3,500 $10,000 $10,000 1 2

Jan $ - $4,300 $750 $5,050 $0 $5,050 1 0

$27,000 $151,800 $26,250 $211,550 -$3,200 $208,350 30 7

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

ALLOCATE PROJECTS

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHAT CAN WE INVOICE?

Manager Project # Project Reference Project status 0 to 30 days 31 to 60 Days 61 to 90 Days 90+ days Aged WIP Total

Bobby 12700 Stage 1 DA Active $500.00 $0.00 $0.00 $0.00 $500.00

Bobby 13007 Part 5 EIS Active $2,000.00 $0.00 $0.00 $0.00 $2,000.00

Bobby 13009 DA – response to submissions Active $3,000.00 $0.00 $0.00 $0.00 $3,000.00

Bobby 13200 Ongoing Planning Advice Active $7,000.00 $0.00 $0.00 $0.00 $7,000.00

Bobby 13250 Independent Assessment Active $800.00 $0.00 $0.00 $0.00 $800.00

Bobby 13290 Planning Agreement Active $2,000.00 $0.00 $0.00 $0.00 $2,000.00

Bobby 13300 Rezoning Active $700.00 $2,000.00 $1,000.00 $0.00 $3,700.00

Bobby 13590 Medium Density DA Active $1000.00 $0.00 $0.00 $0.00 $1,000.00

Bobby 13400Planning Proposal & Staged DA

Active $2000.00 $0.00 $0.00 $0.00 $2000.00

$19,000.00 $2,000.00 $1,000.00 $0.00 $22,000.00

WHAT CAN WE INVOICE?

Manager Project # Project reference Project status 0 to 30 days 31 to 60 Days 61 to 90 Days 90+ days Aged WIP total

Bobby 12700 Stage 1 DA Active $500.00 $0.00 $0.00 $0.00 $500.00

Bobby 13007 Part 5 EIS Active $2,000.00 $0.00 $0.00 $0.00 $2,000.00

Bobby 13009 DA – response to submissions Active $3,000.00 $0.00 $0.00 $0.00 $3,000.00

Bobby 13200 Ongoing Planning Advice Active $7,000.00 $0.00 $0.00 $0.00 $7,000.00

Bobby 13250 Independent Assessment Active $800.00 $0.00 $0.00 $0.00 $800.00

Bobby 13290 Planning Agreement Active $2,000.00 $0.00 $0.00 $0.00 $2,000.00

Bobby 13300 Rezoning Active $700.00 $2,000.00 $1,000.00 $0.00 $3,700.00

Bobby 13590 Medium Density DA Active $1000.00 $0.00 $0.00 $0.00 $1,000.00

Bobby 13400Planning Proposal & Staged DA

Active $2000.00 $0.00 $0.00 $0.00 $2000.00

$19,000.00 $2,000.00 $1,000.00 $0.00 $22,000.00

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHO OWES US MONEY?

Project manager

Contact name Project Invoice #Invoice

dateTotal 0 -30 31 -60 61 - 90 +91

Bobby DA Client Stage 1 DA 00103000 23/12/2013 $1,500.00 $0.00 $1,200.00 $0.00$300.0

0

Bobby XYZ Pty Ltd Part 5 EIS 00103001 31/01/2014 $3,500.00 $3,500.00 $0.00 $0.00 $0.00

Bobby Corporate Client DA – response to submissions 00103002 26/11/2013 $800.00 $0.00 $0.00 $800.00 $0.00

Bobby Developer A Ongoing Planning Advice 00103003 29/11/2013 $5,000.00 $0.00 $0.00 $5,000.00 $0.00

Bobby Council Independent Assessment 00103004 24/12/2013 $1,100.00 $0.00 $1,100.00 $0.00 $0.00

Bobby Developer Z Planning Agreement 00103005 31/01/2014 $1,250.00 $1,250.00 $0.00 $0.00 $0.00

Bobby Council Rezoning 00103006 23/12/2013 $2,300.00 $0.00 $2,300.00 $0.00 $0.00

Bobby Medium Client Medium Density DA 00103007 31/01/2014 $500.00 $500.00 $0.00 $0.00 $0.00

Bobby Large Client Planning Proposal & Staged DA 00103008 31/01/2014 $2600.00 $2600.00 $0.00 $0.00 $0.00

$18,550.00 $7,850.00 $4,600.00 $5,800.00$300.0

0

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

WHO OWES US MONEY?

Project manager

Contact name Project Invoice #Invoice Date

Total 0 -30 31 -60 61 - 90 +91

Bobby DA Client Stage 1 DA 00103000 23/12/2013 $1,500.00 $0.00 $1,200.00 $0.00$300.0

0

Bobby XYZ Pty Ltd Part 5 EIS 00103001 31/01/2014 $3,500.00 $3,500.00 $0.00 $0.00 $0.00

Bobby Corporate Client DA – response to submissions 00103002 26/11/2013 $800.00 $0.00 $0.00 $800.00 $0.00

Bobby Developer A Ongoing Planning Advice 00103003 29/11/2013 $5,000.00 $0.00 $0.00 $5,000.00 $0.00

Bobby Council Independent Assessment 00103004 24/12/2013 $1,100.00 $0.00 $1,100.00 $0.00 $0.00

Bobby Developer Z Planning Agreement 00103005 31/01/2014 $1,250.00 $1,250.00 $0.00 $0.00 $0.00

Bobby Council Rezoning 00103006 23/12/2013 $2,300.00 $0.00 $2,300.00 $0.00 $0.00

Bobby Medium Client Medium Density DA 00103007 31/01/2014 $500.00 $500.00 $0.00 $0.00 $0.00

Bobby Large Client Planning Proposal & Staged DA 00103008 31/01/2014 $2600.00 $2600.00 $0.00 $0.00 $0.00

$18,550.00 $7,850.00 $4,600.00 $5,800.00$300.0

0

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

KEY POINTS

Focus on the basics• Timesheets are up to date

• What have we got in the Pipeline

• What Capacity do we have in the business

• Manage WIP – invoice fortnightly where possible.

• Manage debtors – don’t wait till the invoice is overdue.

THE BUSINESS CYCLE

Cash is king

Who’s done what?

How busy are

we?

What work is coming

up?

Where have

we got capacity?How

are we tracking on jobs?

Allocate work

Whatcan we

invoice –WIP?

Who owes us money?

Collect cash

THANK YOU