Custom Administration and Navigation Tools for large-scale Moodle 2.5 sites

Ofra Haneman

Head of Instructional Design Team

Roy Yarkoni

Head of the Development Team

• The Open University Overview

• Difficulties

• Solutions

Our Presentation…

Open University Overview

• 48,000 Students

• 1,000 Faculty members

Open University Overview

Fall Semester, 2014

• 664 Courses

• 955 Forums

• 126,728 Forum posts

Fall Semester 2014 – Pageviews

Video Overview

The Video Studios

• 9 video studios

• 7 video conferencing rooms

• 100 virtual classes

Video Overview

Product

• 2500 Broadcasting hours per

semester

• 500,000 Recordings hours

• More than 500,000 views

per semester

• Recorded and uploaded to

the course site

Support Flow

First tier – Contact center for students

Second tier - Call center for the faculty

High levelsupport

Difficulties in our Moodle sites

Support teams - Response Time

Search course

Participants block

Search user

Profile & fake login

• Navigation issues - course home page

• Too many forum notifications

• Navigation issues - V.O.D system

Students

Solutions

Solutions for the Support Teams - Response Time

Roy

Yarkoni

The User Profile- Fake Login

Solution for the Students- Home Page Navigation

Blocks

Header

Blocks Content

Improved Navigation in the course home page

Solution for the Students

Solutions for the Students - V.O.D Navigation

Thank you for listening