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Lessons Learnt from Mumbai and Bangkok
(2008)
Presenter:
Tony Ridley
Director Security Services
Asia Pacific
Mumbai Attacks
• Events
• Lessons
Bangkok Incident
• Events
• Lessons
Combined Affect
• Lessons
Overview l Presentation
Mumbai Attacks l Events
• CST Station• Taj Hotel Oberoi/ Trident• Cama Hospital• Café Leopold• Nariman House (Jewish
Center)• Other reports
– Movie theater, police station, taxi cab explosions
• At least 200 Dead• Over 325 injured
• Scores of local and foreign dead• Significantly more injured• Global focus• Inbound and outbound travelers affected• Reduction in available accommodation
• Heightened security measures• Displaced residents and travelers• Transnational relationships• Accountability and questions• Terrorism marketing
• Wake up call
Mumbai Attacks l Events
Terrorism
Mumbai Attacks l Terrorism 101
Mumbai Attacks l Terrorism 101
• Time to action• Historical assumptions• Authority, accountability, responsibility• Lost communications
• Appropriate communications• Threat based planning• Self help• Logistical impact• Fact and fiction
• Danger close
Mumbai Attacks l Lessons
Bangkok Incident l Events
Bangkok Incident l Options
• No threat to life safety and security• Domestic and international transport options• Travel related deaths• Secondary location/arrival support
• Ownership• Ad hoc travel monitoring• Communications• Group exposure
Bangkok Incident l Lessons
• Same time, same approach• One affects the other• Individuals & groups
• Push/pull information• Travel management versus travel risk
management
• Time from incident to response• Whole of business solution• Volume overload
• One-in-all-in, industry exposure pre-event
Combined Affect l Lessons
Lessons Learnt from Mumbai and Bangkok
(2008)
Presenter:
Tony Ridley
Director Security Services
Asia Pacific
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