Effective Coordination of Disaster ResponseInternational Perspective

Gísli ÓlafssonDisaster Management – Technical Advisor

Microsoft Corporationgislio@microsoft.com

http://blogs.msdn.com/disaster/@gislio

Climate Change

Live Media Coverage

Social Networks

Connectivity

Move from Response to Risk Management

Comprehensive Approach

Risks ConstituentsFull Cycle

Coordination

Information Mgmt

Cluster Approach

Disaster Response

Crowds

Coordination

Coordination in the field

Cluster Approach

Information Management

Information Management on the Ground

OneResponse

http://haiti.oneresponse.info

Response HQ

On-Site Operation & Coordination Center

Health Cluster

Shelter Cluster

New York

Port-Au-Prince, Haiti

Distributed Authorship

Disaster Sites

Disaster Clusters

The Crowds

FacilitatedKnowledge Management

CollaborativeWorkgroups

SocialNetworks

Need for Evolution

DisasterCommunities

Blogs

Wikis

Profiles

Ratings

Tags

MicrobloggingPodcasting Comments

Team Sites Document Libraries

VersioningShared

Calendars

Task Lists

Discussion Boards

EnterpriseCollaborationCapabilities

Surveys

SocialComputingTechnologies

The Need for Communities

Disaster• Relate as People• Orgs are the problem• People are the

solution

Normal (routine emergencies)• People relate as roles• People are the problem• Orgs are the solution

Catastrophe• Society breaks down• No relationships –

survival• Only happened a few

times (Hiroshima)

E=mc2 of disasters