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Parent Satisfaction Survey Results 2010 - 2011 Fairfax County Department of Family Services

Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

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School Age Child Care: Parent Satisfaction Survey Results 2010-2011

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Page 1: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

Parent Satisfaction Survey Results

2010 - 2011

Fairfax County

Department of Family Services

Page 2: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

SACC Offers

School Year Programs137 Centers, Before School and

After-School Sessions

Winter, Spring and

Summer Programs26 Centers, Full-Day Sessions

SACC Serves

Families8,342

Children13,340

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2010- 2011

SACC AT-A-GLANCE

Page 3: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

SACC’s partnership with families, and strong collaboration with Fairfax County Public Schools and the broader community, are key to helping all children succeed and reach their full potential.

• Annual surveys provide important feedback on services so that SACC can continually build upon best practices, and refine services for the coming year.

• Parent Survey results are also part of the Office for Children and Department of Family Service’s performance measures which provides data on what we do, how efficiently and effectively we do it, and how residents are helped by our efforts.

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Partnering With Families

Page 4: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

We are pleased to share the

following information from the

2010-2011 parent survey.

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Children Succeeding!

Page 5: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

While in SACC it is most important for my child to:

• Have fun• Develop friendships• Engage in physical activity

• Build self-confidence• Have time to do homework

Families Say

Page 6: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

97% of parents agree

My Child Enjoys SACC!

“Always want to go,

never want to leave!”

— SACC parent

Page 7: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

SACC Staff Know and Respond Positively to My Child’s Needs

“Staff do a wonderful job

ENGAGING, CARING, and RELATING to all

the kids.” — SACC parent

97% of parents agree

Page 8: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

The Curriculum Provides a Variety of Learning Opportunities and Activities To Meet My Child’s Interests

“I think my child’s interest in science stems straight out

of SACC.”

— SACC parent------------

“SACC is my son’ssocial life, sports life

and creative outlet all in one place!”

— SACC parent

94% of parents agree

Page 9: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

SACC Helps My Child Learn How to Have Positive Interactions With Others

“Staff are very positive. They are supportive and caring and kids learn from

their examples.”— SACC parent

97% of parents answer YES

Page 10: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

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Their Future Is Bright!SACC: A great place to

be a child!

SACC supports working families and helps keep our community

strong.

Page 11: Fairfax County's School Age Child Care: Parent Satisfaction Survey Results 2010-2011

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Contact Us

Office for Children - SACC12011 Government Center Parkway, Suite

930Fairfax, Virginia 22035

SACC Administration: 703-449-1414SACC Registration: 703-449-8989

Office Hours: 7:15 a.m. - 6:15 p.m. Monday - FridayRegistration Hours: 8 a.m. - 4:30 p.m. Monday -

Friday

www.fairfaxcounty.gov/ofc