Treat Your App Like It's Your Business

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  • Treat your App Like Its your

    Business

  • Howard HuntExec Director, Client Service

    The Only Content-Powered Digital Agency

    of Our Kind

  • Growing divide in the app

    market

  • Hired an agency to do

    awesome things for you

  • A man in a garage

  • In house IT team

  • Hypothesis:

    Not delivering an optimal CX

  • 1. Forced registration

  • SCR-APP HEAP

    2. Onboarding emails

  • 3. Coach Marks

  • 4. Assisted login

  • 5. Push notes

  • Understand your customer journeyPlan content around momentsDedicate a team and automate

    Treat your App Like Its your Business

    howard.hunt@mxm.com