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Testing Interactive Content

Testing Interactive Content

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Page 1: Testing Interactive Content

Testing Interactive Content

Page 2: Testing Interactive Content

What’s Inside• What is interactive content?

• Why test interactive content?

• What can be learned and optimized?

• How to get started testing

your interactive content.

• Interactive content testing

methodology.

• Leveraging A/B testing and

mobile dedicated testing.

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Content marketing is the defacto method for spreading our message to, and engaging with our prospects and customers.

Content is

king.

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• ‘producing the kind of content that engages’.”

• ~ Content Marketing Institute

• “In a recent study by the ContentMarketing Institute, marketers rated

their biggest challenge as

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A relationship exists between placing a high priority on digital experience marketing and revenue growth.

76 % VS 06 %76% of participants

reporting revenue growth in the most recent fiscal

year also put a high priority on digital experience

creation.

For organizations that report declining revenue

growth, only 6% report digital creation as a high

priority.

~ Demand Metric, Digital Marketing Landscape, The Power of Digital Experiences in 2014

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What is interactive content?

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© i-on interactive, inc. All rights reserved • www.ioninteractive.com

Interactive content typically includes a feedback loop in which the outcome of the experience is directly impacted by the interaction of the visitor.

Think: Quizzes, calculators, configurators, assessments, interactive white papers, etc.

Interactive content: Browser-based digital content experiences designed for visitor participation

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✓ They want answers to their

questions or new information.

✓ They want something useful.

✓ They want to learn.

✓ They want something

interesting.

✓ They want something that’s

engaging.

The problem is… your prospects and customers don’t want content.

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The power of great contentGreat content, presented in a meaningful way, can be an incredible way to

educate, influence, and persuade your

audience while building a strong affinity for your brand.

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But it’s not enough to create great content…

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The content itself is only the conduit by which we drive

engagement, affinity, leads and sales.

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The opportunityThe opportunity lies in putting that content to work, making it useful for those who interact with it, providing it in a way they find enjoyable, and allowing them to be entertained while gaining knowledge.

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Leverage static content you already have into interactive content experiences

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ASSESSMENTS

CONFIGURATORS

CALCULATORS

INTERACTIVE WHITE PAPERS

LOOKBOOKS

QUIZZES

GAMES

INTERACTIVE INFOGRAPHICS

Types of interactive content

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Why test interactivecontent?

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Why test interactive content?• In the world of static content

you know a user has

downloaded your content,

but that is all you know.

• Static content allows for

no insight into content

engagement and value.

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Why test interactive content?• Interactive content allows

for you to gain invaluable

insights into how users

are engaging with

your content.

• Small adjustments or tweaks

can help you fine tune your

interactive content ROI.

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Interactive Content Testing Cycle

LAUNCH LEARN

OPTIMIZE

REPEAT

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Why test interactive content?

ion recently re-labeled an ‘assessment’ as a ‘report card’ and upped our clicks by…

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600

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So Start Testing!

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How To Start Testing• Identify what you want

to learn from your content

• Think about the Hard

and Soft metrics that

matter to you!

?

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What Do You Want to Optimize?HARD METRICS

Focused on initiatives that drive:

SOFT METRICS

✓Engagement✓Conversations✓Interactions✓Brand Awareness✓Social Sharing✓ Etc.

Metrics that can definitively be measured:

✓Conversion Rate✓Downloads✓Phone Calls✓Free Trials✓Etc.

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Reducing Bounce RateOptimization need: High bounce rate on introductory page.

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Reducing Bounce RateWhat to test?Inclusion of introductory

content paired with first question of the assessment to get respondents into the funnel faster.

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Increasing Social EngagementOptimization need: Desire to increase social engagement

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Increasing Social Engagement

What to test?

Inclusion of additional

social engagement points

through out the experience

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Increasing Content EngagementOptimization need: Increase content engagement

with interactive infographic

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Increasing Content Engagement

What to test?

Inclusion of quiz questions

throughout the infographic

to allow for users to further

engage with content

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Assessing User PerceptionOptimization need: Are users finding content to be valuable?

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Assessing User Perception

What to test?Include ratings section at the end of each chapter to gauge users interest with content.

Rate this article

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Encourage EngagementOptimization need: Reduce bounce rate and encourage

more users to engage with interactive white paper

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Encourage Engagement

What to test?

Different versions of the content

pieces ‘landing page’ to increase

engagement.

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Increasing Brand EngagementOptimization need: Further engage users with your brand

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Increasing Brand Engagement

What to test?Leverage a wide variety of interactive content with the inclusion of a resource library as an added incentive to convert.

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Encourage Funnel CompletionOptimization need: Encourage users to complete the funnel

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Encourage Funnel Completion

11 STEPS

What to test?

Experiment with the

number of steps within

the funnel as well as the

inclusion of helpful tips

based upon user’s answers.

7 STEPS

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Increase ConversionsOptimization need: Increase form conversions

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Increase ConversionsWhat to test?Experiment with the

placement of the form within the funnel to identify what placement yield the most quality leads

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Testing TriggersOptimization need: Set users expectations around

how to engage with your interactive content

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Testing Triggers

What to test?

Include Triggers that

encourage interactivity

such as video cues,

animation and reveal tiles

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Testing Triggers

What to test?Include Triggers that encourage interactivity such as video cues, animation and reveal tiles

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Leveraging A/B and mobile-dedicated

testing

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A/B TestingDon’t forget to leverage A/B testing

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Mobile Dedicated Testing• Mobile users have different motivations

and interact with content in

different ways.

• Dedicated mobile testing

is a great way to gain

additional insights from

your interactive content!

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Thanks!Learn more about how we can help you rapidly deploy effective, engaging interactive content.Sales: 561-235-7474 [email protected]