I have been working with Rizwan and Goldbar for several months now. I tried Goldbar last year and quit because I really didn't know what I was doing. I came back in the spring of this year. The main reason I came back was because of Rizwan Ahmed. He gave me great one on one service and took car of any problem that ever came up for me.He treated my like a friend and someone he was concerned about and not just another person he "had" to take care of. He always went the extra mile for me and my business.You don't find many people like him in online business. He even asks about my dogs and shared with me that he had a horse. He is a one in a million customer support manager and I am glad he is now able to train and help others to reach this same level.Please pay him well or someone might steal him away...yikes! That would be tragic for me and all others who are helped by him.On the other side of the business are the Goldbar tools and membership software. They are great too. I considered going elsewhere, but came back here when I was ready because you provide good quality tools and help, and you have the best customer service on the planet.

Melanie Hirsch- Colorado, USAwww.PutStressToRest.com

Dear Goldar,

I'd like to write a few words about my experience with Goldbar over the past couple of months.

In general, I have been pleased with your service. Rizwan Ahmed, my account manager, has been terrific: wonderfully responsive and clearly hard-working. We have a lovely rapport, and I truly enjoy working with him.

One quality of Rizwan's that I particularly value is his willingness to adapt his expectations to my requests. He consistently "goes the extra mile" to see that I receive the end product I hope for, and I sincerely appreciate this.

At the same time, there are two elements of my interaction with Goldbar with which I've not been completely happy -- though again, I hasten to say that Rizwan has done his best to help me around them.

One is your user interface which I find either inscrutable or confusing. I do wish it were easier for me to find information about my account (messages, tracking data, etc.). The second is your lack of templates. I do wish I could get into my account and do some of the tasks myself and easily get them to look the way I want them to look. I imagine, however, that this is simply not your business model. Nevertheless, I do wish I had a little more autonomy in this process and that I weren't so totally dependent on Rizwan, as good as his work is.

Overall, however, I have been quite pleased with Goldbar's service – and extremely pleased with Rizwan Ahmed's work as well his gracious and cheerful demeanor.

Sincerely,

Linda Rivero

Women's Travels for Peacewww.womenstravelsforpeace.net

Hi RizwanYou have been a breath of fresh air.  I have been hosting one of my websites with ya'll for years and have had much difficulty.  You came along and everything changed.  You respond immediately to my requests and work with me on each project.  My pictures have had to change and there have been many ongoing additions to my website to keep it current.  You have completed each project, been cheerful and above all effective and helpful.Thanks for being there with me and for me.

Sheila Calderon

Have you ever been at the 11th hour with your website needing to go live in hours…you’ve got to get your Goldbar settings configured…and you’re having all kinds of issues because you haven’t got a clue how you’re going to get it done?  WHAT ARE YOU GOING TO DO?

That was my scenario.  On a slim hope that he might get my call so late in the evening– I reached out to Rizwan Ahmed.  Not only did he respond quickly, he reminded me of the ExpertOne package that is available to all Goldbar clients.  With great relief I immediately signed up and within 90 minutes Rizwan resolved the issues AND helped me identify several key options that improved my backend process. 

The result?  My website went live on schedule and I can rest will full confidence knowing that my opt-in, affiliate and payment process are optimized.  Rizwan you were a life saver - I don’t know what I would have done without you!  Your were a delight to work with and I truly appreciate all your support during a very critical time in my business.  The biggest lesson learned here?  I’m using Rizwan and the ExpertOne support as one of my expert partners for all projects. 

p.s. – rizwan I can’t thank you enough. 

    Anastasia Montejano, ACC, CPIC, PMP | Management Leadership Coaching

    California, USA | Anastasia@ManagementLeadershipCoaching.com

Thanks so much for your support.  Although I've only been working with you for a short period of time, I'm extremely impressed with your professionalism, responsiveness, speed and accuracy.  You have far exceeded my expectations at every step of our relationship.  I'm confident, that without your involvement, I would never be able to master all of the power and nuances that your software provides.  With you, working as my "copilot" we will be able to navigate the tricky tasks of converting a 35-year-old coaching and consulting practice into a series of e-commerce websites driven by affiliate programs.

I am confident that this situation will improve as we move forward.  I will send you an overall vision statement for our relationship over the next few days.  I think this will be very helpful for you.  And in turn, will help you help me.  The only suggestion that I have regarding our working together is that I would be a better client for you and you would be better able to serve me.  If, you had a video on your website that

allows a new user (especially one who's new to the e-commerce world) to get an overview of the power and capability that your product in conjunction with your services brings to me.  Now I know, you have many instructional videos on your website.  But, in one sense, one needs to know what they're looking for in order to find the right video which in turn instructs the neophyte in the use of your services.

Again, Riz, I am delighted with your work and our relationship.  In my experience, it is extremely rare to encounter any product or service which when delivered exceeds expectations so consistently.  One other thing that has delighted me is your willingness to hear statements and entertain questions from this “newbie" without responding in a judgmental or derogatory fashion.

Good Luck and Good Selling!!!

Gil Cargill