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Social Media Strategy9/30/16
TableofContentsExecutiveSummary 3SocialMediaAudit 4-7SocialMediaObjectives 8OnlineBrandPersonaandVoice 9StrategiesandTools 10TimingandKeyDates 11SocialMediaRolesandResponsibilities 12SocialMediaPolicy 13CrisisResponsePlan 14Measurementandreportingresults 15
ExecutiveSummaryMygoalistoincreasebrandawarenessandengagementoverthenextsixmonths.• Thiswillprimarilybeachievedthroughthestrategy
ofmorefrequentandmoretargetedpostsonallbrandsocialmediaplatforms.
SocialMediaAuditSocial
Network URL FollowerCount
AverageWeeklyActivity
AverageEngagement
Rate
Twitter Twitter.com/KatieRorer 38 2 0%
Facebook Facebook.com/KatieRorerTech 52 5 1%
Pinterest Pinterest.com/katierorer 112 25 5%
SocialMediaAssessment
SocialMediaAuditSocial
Network Volume Percentage ofoveralltraffic Conversion Rate
Twitter Nodata Nodata No data
Facebook No data Nodata Nodata
Pinterest Nodata Nodata Nodata
WebsiteTrafficAssessment
SocialMediaAudit
AgeDistribution GenderDistribution PrimarysocialNetwork PrimaryNeed
13- 30 48% Female50%Male
FacebookTwitter
Gaming andtechnewsnot
addressedto“gamers”
AudienceDemographics
http://www.bigfishgames.com/blog/2015-global-video-game-stats-whos-playing-what-and-why/
SocialMediaAuditCompetitor
Name SocialMediaProfile Strengths Weaknesses
Flaco’s GamingandTech Tumblr Frequent postsand
credibility
Contentdoesnotseemimmensely
varied
CompetitorAssessment
SocialMediaObjectivesMysocialmediagoalsaretoincreasemyreachonsocialmediainthenextsixmonths.
Myspecificobjectsforreachingthisgoalare:1. ToincreaseaverageweeklypostsonTwitterand
Facebookby50%inthenext6months.2. Toincreasepostviewsbyusingappropriatetags3. Toincreaseblogengagementby50%• BysharingonPinterest,TwitterandFacebook.
OnlineBrandPersonaandVoiceMypersonalbrandpersonaandvoicearecasual,butinformative.Ihopetocreateanenvironmentthatisapproachableandencouragingofeasyconversationabouttechnology.
StrategiesandTools• Paid:BecausethisisapersonalbrandIam
choosingnottousepaidstrategies.• Owned:IwillpostweeklyfrommyblogonMedium
andWordpress aboutrelevanttopicsinthetechandgamingindustries.
• Earned:Iwillmonitortwitterforkeywordssuchas:gaming,tech,innovation.IwillalsoattendandlivetweeteventssuchasOiX.
• Tools:Iwillusebuffertoscheduleregularpostsandanalyzetheeffectivenessofthem.
TimingandKeyDates• October14-16thisistheweekendofOrlando
InteractiveexperienceorOiX,Iwillbeattendingandpostingthroughoutthisevent
• IwillpostaroundholidayssuchasChristmaswithcontentfocusedontechandgamingrelatedgifts.
SocialMediaRolesandResponsibilitiesAsthisisapersonalbrandIwillberesponsibleforallsocialmediarolesandresponsibilitiesincluding:• Curatingcontent• Creatingcontent• Respondingtoengagement• Postingcontent• Creatingblogposts
SocialMediaPolicyIwillkeepmypersonalbrandconsistentthroughoutallofmypersonalsocialmediaaccounts.Withsomeplatforms,suchasInstagramIwillnotalwayspostbrandrelatedcontentbutallcontentwillbebrandappropriate.
CriticalResponsePlanIntheeventofacrisisIwillmakeanefforttorespondtimelyandpersonallytoanycommunicationsthatIariseduetothecrisis.Iwillalsomakeanefforttoapologizeforthelapsethatcreatedthecrisis.
MeasurementandReportingResults• IwilluseBuffer,FacebookandTwitteranalyticsto
assessmystrategy.• Myfirstassessmentwillbeafter2months,inorder
toseeifanypositivechangeishappening.• Iwillthenassesseverytwomonthsorcreateadjust
myobjectivesiftheyarenotworking.