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SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

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Page 1: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

@ P H I L N OT T I N G H A M

Page 2: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Things have changed….

Page 3: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

These are now all video platforms

Page 4: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Typical approach to video…

Creative agency develops

compelling campaign idea

Judge success

according to reach and brand

recall

Media planners distribute content

to maximise reach

1 2 3

Page 5: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

T Y P I C A L B R A N D CO N T E N T M A R K E T I N G S T R AT E G Y

“Get as many eyeballs on the content as

possible”

Page 6: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Syndicate All of the things

Page 7: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Strategic approach hasn’t evolved

Page 8: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

http://www.bloomberg.com/features/2015-click-fraud/

Page 9: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

http://www.theguardian.com/technology/2015/sep/23/google-advertisers-fake-youtube-video-views-adwords-bot

Page 10: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

http://marketingland.com/whats-a-video-view-on-facebook-only-3-seconds-vs-30-at-youtube-128311

Page 11: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

https://blog.kissmetrics.com/is-adblock-killing-conversions/

Page 12: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

https://medium.com/@robleathern/carriers-are-making-more-from-mobile-ads-than-publishers-are-d5d3c0827b39

Page 13: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Distribution

Production

Page 14: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

PAY TO P L AY = PAY TO G E T O N T H E WA I T I N G L I S T

Page 15: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Old Model: Eyeballs = Mindshare

Page 16: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Old Model: Eyeballs = Mindshare

New Model: Engagement = Mindshare

Page 17: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 18: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 19: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Organic Potential

Page 20: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Paid Distribution

Page 21: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

TV Model: What, When, Where

Page 22: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Social Model: What, When, Where, Why and How

Page 23: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Why will people care? How will people engage?

Page 24: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Why will people care?

✦ Educates / informs

✦ Makes them look good

✦ Parasocial relationships

✦ Provides shared experience

✦ Surprises

✦ Provides amusement

✦ Thrills or excites

✦ Supports political/social views

Page 25: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Content is a starting point for conversation

Page 26: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Why will people care? How will people engage?

Page 27: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

How will people engage?

✦ Comment

✦ Like/Favourite/Thumb

✦ Consume more content

✦ Share via social

✦ Share via email/message

✦ Subscribe/Provide email

Page 28: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Active Browsing

Passive Browsing

Restricted Media Type

Fluid Media Type

Page 29: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Video = Aural + Visual

Page 30: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Facebook

Twitter

Instagram

Vine

Pinterest

PRIMARILY AURAL

YouTube

PRIMARILY VISUAL

Page 31: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Platform FirstC R E AT E CO N T E N T F O R T H E P L AT F O R M

Page 32: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

“Platform First”

Approach

1. Work out where your target

market are active (and when)

2. Choose the platforms to focus on

3. Create content for the platform

4. Cross promote on other platforms - by linking, not republishing

Page 33: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Most Content Strategies

Page 34: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Pick one or two platforms, and actually do a good job

Page 35: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

P H I L N OT T I N G H A M

“When you think platform first, you make

better, more focused content”

Page 36: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Social Media = Brand CRM

Page 37: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Can share video from other platforms?

✦ YouTube

✦ Instagram

✦ Vine

✦ Snapchat (walled garden)

✦ Facebook

✦ Twitter

✦ Pinterest

Yes No

Page 38: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Primary Platform

Amplifiers

Page 39: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Primary Platform Instagram

Facebook Twitter PinterestAmplifiers

Page 40: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 41: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 42: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 43: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 44: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimisation

Page 45: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

3. Get watched

4. Elicit action

Page 46: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Today I’m going to talk through…

Page 47: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 48: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

Page 49: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Typical YouTube Strategy

Page 50: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The best channels have focus

Page 51: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

M O S T M A R K E T E R S I S P E A K TO

”But we need to have all of our videos on YouTube! YouTube is the second biggest

search engine in the world, with billions of users. If our videos aren’t on YouTube,

they’ll never get found!”

Page 52: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

81M Views

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2K Views

Page 54: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

ON-SITE VIDEOS

SPECIFIC CONTEXT

SOCIAL VIDEOS

BROAD CONTEXT

Page 55: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Keyword Research for YouTube!

……is not really a thing

Page 56: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Lean testing for YouTube

✦ Upload some generic video content on a dummy account

✦ Change title, description and thumbnail to match proposed creative

✦ See how many views you get from YouTube search and YouTube suggested

videos

✦ Go and actually produce the videos which gain the most views

Page 57: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

You can take the same approach with TrueView ads…

Page 58: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 59: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
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S O M E P E O P L E I N T H E A U D I E N C E

“What shall I do with my existing library of

videos? Should I put them on YouTube?”

Page 61: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 62: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

Page 63: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Of the 17 articles you’ve read about YouTube Optimisation, you won’t believe

the one thing they’ve all got wrong…

Page 64: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Clicks > Keywords

Page 65: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Best Practice for YouTube titles

✦ “Clicky” title

✦ < 55 characters

✦ Explicit value proposition

✦ Thumbnail matches title

Page 66: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

YouTube Suggested Video Traffic

Titles made more “clicky”

Page 67: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Create a custom thumbnail

Page 68: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Custom thumb = 35% increase in play rate

Page 69: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 70: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Think of thumbnails like movie posters

Page 71: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 72: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 73: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 74: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 75: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

3. Get watched

Page 76: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The parts of a videoNose - Body - Tail

Page 77: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The NoseThe first 2% of the video

Page 78: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The BodyThe middle 96% of the video

Page 79: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The TailThe last 2% of the video

Page 80: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Evaluating engagement

✦ >30% Drop off in the nose = There isn’t a clear hook

✦ >50% Drop off in the body = The overall idea & execution is weak

✦ >30% Drop off in the tail = The CTA (or conclusion) isn’t compelling enough

Page 81: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

3. Get watched

4. Elicit action

Page 82: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Annotations

Page 83: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 84: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 85: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 86: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

Page 87: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 88: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Facebook video is Mobile video

Page 89: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 90: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 91: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Don’t feel encumbered by 16 x 9

Page 92: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

Page 93: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 94: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Time you have to hook your audience

✦ YouTube - 5 seconds

✦ Facebook - 2 seconds

Page 95: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 96: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Include captions in post production

Page 97: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Best Practice for Facebook titles

✦ Provide counterpoint or context

✦ Indicate reward for viewing with sound

✦ Can be nuanced and suggestive

Page 98: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

3. Get watched

Page 99: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Watches = re-watches

Page 100: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Indicate a reward for viewing with sound

Page 101: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Optimising Social Video

1. Create the right content

2. Get found

3. Get watched

4. Elicit action

Page 102: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 103: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 104: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

The text is still the thing

Page 105: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 106: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Turnstile

Page 107: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 108: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

26% @ MIDDLE

25% @ START

49% @ END

Turnstile Locations

Page 109: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

24%16% 3.4%CONVERSION

@ STARTCONVERSION

@ MIDDLECONVERSION

@ END

Conversion Rate by Location

Page 110: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

0

10

20

30

40

50

Start

 0 - 10%

 

10 - 2

0% 

20 - 3

0% 

30 - 4

0% 

40 - 5

0% 

50 - 6

0% 

60 - 7

0% 

70 - 8

0% 

80 - 9

0% 

90 -100%  En

d

2.3x

4.5x

Turnstile Conversion Rate by Location

Page 111: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 112: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Heir to the gif?

Page 113: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy
Page 114: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Measuring Success

Page 115: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Action Rate( S H A R E S + C L I C K S + CO M M E N T S + S U B S C R I P T I O N S ) / V I E W S

Page 116: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

View Through ConversionsWATC H E D V I D E O & CO N V E R T E D AT A L AT E R DAT E

Page 117: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

Thank you!

Page 118: SearchLove London 2015 | Philip Nottingham | Building a Social Video Strategy

P U B ?