2. contents What is information technology IT GOVERNANCE Why IT
Governance Framework Who benefits from IT governance Areas of IT
governance Rules and regulation Advantages and disadvantages
Implications 3. What is Information Technology? It refers to
creation, gathering, processing, storageand delivery of the
information and processes and devices that make it possible. It
processes raw data. It can package information in new form so that
it iseasy to understand and attractive. It deals with the use of
computers and computersoftware to convert, store, protect, process,
transmit, and securely retrieve information. 4. IT Governance
Consistsof the leadership, organizational structures and processes
that ensure that the enterprises information technology sustains
and extends the organizations strategies and objectives. Safety of
the commonwealth, duty to our principals, and to eachother requires
that we adhere, and be seen to adhere, to the highest ethical
standards of behavior. It can be classified as running the business
of IT vs running thetechnology by setting the rules and assuring
that they are followed. Ethical responsibility of the stakeholders.
Principal Business Commonwealth People Each other - Reputation 5.
Why IT governance? RACE 1) 2) 3) 4)Responsibility Accountability,
Communication Empowerment 6. Why IT governance ? Direct impact on
business performance Operational Strategic Risk Regulatory
Environment 7. Framework of IT governance 8. Who benefited from
sustainable and effective IT governance? What Executives get? What
mid level business manager get what senior it manager get What
program /project and operation manager get? What everyone gets 9.
According to the IT Governance Institute, there are five areas of
focus: Strategic alignment: Linking business and IT so they work
well together. Value delivery: Making sure that the IT department
does whats necessary todeliver the benefits promised at the
beginning of a project or investment. Resource management: One way
to manage resources more effectively is toorganize your staff more
efficiently. This allows organizations to deploy employees to
various lines of business on a demand basis. Risk management:
Instituting a formal risk framework that puts some rigoraround how
IT measures, accepts and manages risk, as well as reporting on what
IT is managing in terms of risk. Performancemeasures: Putting
structure around measuring business performance. One popular method
involves instituting an IT Balanced Scorecard, which examines where
IT makes a contribution in terms of achieving business goals. 10.
References that are useful guides to the implementation of
information technology governance are: AS8015-2005 Australian
Standard for Corporate Governance of Information and Communication
Technology. ISO/IEC 38500:2008 Corporate governance of information
technology, provides a framework for effective governance of IT to
assist those at the highest level of organizations to understand
and fulfill their legal, regulatory, and ethical obligations in
respect of their organizations use of IT. COBIT (Control Objectives
for Information and related Technology) world's leading IT
governance and control framework. COBIT provides a reference model
of 34 IT processes typically found in an organization. ITIL (IT
Infrastructure Library) is a high-level framework with information
on how to achieve a successful operational Service management of
IT, developed and maintained by the United Kingdom's Office of
Government Commerce, in partnership with the IT Service Management
Forum. ISO/IEC 27000-series - focus on Information Security CMM -
The Capability Maturity Model: focus on software engineering TickIT
- a quality-management certification program for software
development Non-IT specific frameworks of use include: The Balanced
Scorecard (BSC) - method to assess an organizations performance in
many different areas. Six Sigma - focus on quality assurance TOGAF
- The Open Group Architectural Framework - methodology to align
business and IT, resulting in useful projects and effective
governance. 11. Advantages More synergies More standardisation More
control over priorities Increased infrastructure Critical mass of
skills Improved visibility into cost More responsive to diverse
needs 12. Disadvantages Business Unit Autonomy Typically higher
cost Poor integration Less Standardisation Enterprise Wide Less
responsive to owners and business units No business unit ownership
Not aligned to business Slower time-to-market 13. Learning and
Implications Learnings: Ongoing Operations Cost effective service
Delivery Value creation and Capture Strategic Partnership Strategic
Leadership Implications: Calculating the cost effectiveness
Benchmarking against the best peers Communicating the structures
and changes throughout the organization Quick Flow of data
throughout the organization
